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SureStay Hotel by Best Western Wells

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Wells

Lobby
Exterior
Individually furnished, desk, laptop workspace, rollaway beds
Lobby
Free daily continental breakfast

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
1509 E 6th Street, Wells, NV, 89835
  • California Trail Interpretive Center
    2 min drive
  • Chimney Rock Golf Course
    3 min drive
  • Wells City Park
    3 min drive
  • Wells, NV (LWL-Wells Municipal)
    6 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Smoking

Individually furnished, desk, laptop workspace, rollaway beds

Standard Room, 1 Queen Bed, Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Individually furnished, desk, laptop workspace, rollaway beds

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Individually furnished, desk, laptop workspace, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Individually furnished, desk, laptop workspace, rollaway beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hampton Inn & Suites Wells

Pool
Breakfast included
Pet friendly
Parking included
4.6 out of 5, Wonderful, (1001)
The price is $111
per night
$127 total
includes taxes & fees
Dec 7 - Dec 8
Hampton Inn & Suites Wells

About this property

SureStay Hotel by Best Western Wells

Wells hotel with free breakfast
Along with coffee/tea in a common area, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Wells offers 56 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

SureStay Hotel by Best Western Wells is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Rest Inn Suites Motel Wells
Rest Suites Wells
Rest Suites

SureStay Hotel by Best Western Wells Reviews

Reviews

6.8
Rating 10 - Excellent. 110 out of 515 reviews" "
Rating 8 - Good. 163 out of 515 reviews" "
Rating 6 - Okay. 104 out of 515 reviews" "
Rating 4 - Poor. 73 out of 515 reviews" "
Rating 2 - Terrible. 65 out of 515 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Leopoldo

Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Stayed 1 night in Aug 2024

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good staff.
Stayed 1 night in Aug 2024

2/10 Terrible

Teresa

Business traveler
Disliked: Staff & service, amenities
No power because storms. Changes my credit card and also charge my boyfriend card too.
Stayed 2 nights in Aug 2024

8/10 Good

Kristal

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Marc

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Basically a Truck Stop
People were great but room was pretty filthy. Mildew stains around the tub is pretty inexcusable. Beds were clean and pretty comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Jeff

Traveled with family
Stayed 1 night in Aug 2024

2/10 Terrible

Frankie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Luisa

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joe at the front desk was very nice and friendly.
Stayed 1 night in Aug 2024

4/10 Poor

Jessica

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bedding and sheets were not washed. They had stains and hair on it. Also when we showed up, our door was open, so it was unsettling.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Bruce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What would be nice to have in the bathroom is a mat in the bathtub, the tub is a little slippery when taking a shower
Stayed 1 night in Jul 2024

4/10 Poor

Aaron

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First thing the guys at the desk were not paying attention to me after i was standing in front of them for a couple minutes. They were talking forein language. Get to room and refrigerator was unplugged as well as the tv. The tub took hours to drain. Told them about it. Nothing got done. Came back that night and my door was not shut. No new towels just a floor mat for floor. Beds not made . So some one was in there and door left open. Second guy i told about tub ignored me and left the property. Will never stay there again . Shoul get a refund.
Stayed 3 nights in Aug 2024

10/10 Excellent

BRYAN

Liked: Cleanliness, staff & service, property conditions & facilities
Property is very clean and overall well-maintained. Beds are comfortable and room was spacious
Stayed 1 night in Aug 2024

8/10 Good

William

Stayed 4 nights in Aug 2024

2/10 Terrible

Raja

Traveled with group
Disliked: Room comfort
Badly maintained facility. Paint peeling. Plumbing loose. Inadequate curtains.
Stayed 1 night in Aug 2024

6/10 Okay

Michelle

Beds were very comfortable. We were just there one night passing through town. Hotel was very clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice. The staff was friendly and efficient. The building was clean and quiet.
Stayed 1 night in Jul 2024

6/10 Okay

Chelsea

The property was a good place to sleep. There is no real breakfast offered. It was an Apple or Raisin Bran. So don’t count on that. Overall decent stay.
Stayed 1 night in Jul 2024

6/10 Okay

Chelsea

Traveled with family
Liked: Staff & service, amenities
The staff was friendly
Stayed 1 night in Jul 2024

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived I asked for a rollaway, which was provided, but it didn't fit in our room. So I asked to switch rooms and was moved to the room across the way. Staff moved a table and set up our rollaway, which fit perfectly. The room was clean, the air conditioner worked, and there was a continental breakfast in the morning. In our new room the tissues were empty, but otherwise we had everything we needed. I was able to get about 20 channels on the TV, but not the standard NBC, CBS or ABC. I tried resetting the channels, but analogue was unavailable. Normally I wouldn't have minded, but I had wanted to see the opening Olympic ceremonies. I was able to find them on my phone and watch a bit. Overall, our room was clean and the staff were very nice and helpful.
Stayed 1 night in Jul 2024

6/10 Okay

Andres

Traveled with family
Liked: Staff & service
Disliked: Amenities
Good for a budget roadside hotel. Not the cleanest or newest but a decent value.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Vernon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property we are staying at is nice. They have a pretty nice breakfast, though eggs and bacon/sausage would be good, but they don't have. The pancake maker is great. Our main issue here was check-in. I had booked the property with Travelocity on 7/24/24 and pre-paid. We arrived at the property on the evening of 7/25/24 to find out that they did not have a reservation for us. I have booked trips and stays with Travelocity for many years, and have never had this kind of problem. I had to get onto the Travelocity website, and eventually connect with an chat agent to try to resolve this. The agent attempted to rebook, even calling the motel directly, but to no avail. Travelocity did refund me, and I booked directly with the front desk person. Not sure where the problem was. Was it a Travelocity problem, or a problem with SureStay Hotels?
Stayed 1 night in Jul 2024