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Shutters Hotel

3.5 star property

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Photo gallery for Shutters Hotel

Lobby
Fireplace
Reception
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

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Map
3650 Idaho St, Elko, NV, 89801
  • Maverick Casino
    ‪12 min walk‬
  • Gold Country Casino
    ‪17 min walk‬
  • Elko County Fairgrounds
    ‪4 min drive‬
  • Elko, NV (EKO-Elko Regional)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Beds, Non Smoking

Standard Room, 2 Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard, King Bed, Accessible, Tub, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard, King Bed, Accessible, Tub, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for King Suite, Non Smoking

King Suite, Non Smoking | Living area | 42-inch flat-screen TV with satellite channels, TV, iPod dock

King Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard, Two Double Beds, Accessible, Non Smoking

Standard, Two Double Beds, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Standard, Two Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Parlor King Room, Non Smoking

Parlor King Room, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Parlor King Room, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Parlor Two Double Beds, Non Smoking

Parlor Two Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Parlor Two Double Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Elkotel

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (737)
The price is $109
per night
$125 total
includes taxes & fees
May 11 - May 12
Elkotel

About this property

Shutters Hotel

3.5-star Elko hotel close to Maverick Casino
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Shutters Hotel offers 84 accommodations with iPod docking stations and coffee/tea makers. 42-inch flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Elko hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Shutters Hotel provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 3 meeting rooms. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and a fireplace in the lobby. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site.

Shutters Hotel is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.
The Burger House - Onsite restaurant. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 9:00 PM on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Burger House

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.95 per stay

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.95 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 9:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Elko Hilton Garden Inn
Hilton Garden Inn Elko
Hilton Garden Inn Hotel Elko
Hilton Elko
Hilton Garden Inn Elko Hotel Elko
Hilton Garden Inn Elko Hotel
Shutters Hotel Elko
Shutters Hotel Hotel
Hilton Garden Inn Elko
Shutters Hotel Hotel Elko

Shutters Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 719 out of 1032 reviews
Rating 8 - Good. 207 out of 1032 reviews
Rating 6 - Okay. 64 out of 1032 reviews
Rating 4 - Poor. 25 out of 1032 reviews
Rating 2 - Terrible. 17 out of 1032 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here

Very nice employees and comfortable clean rooms
Stayed 1 night in Jan 2025

10/10 Excellent

Robert, Reno

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Beautiful lobby and cozy rooms!
Stayed 1 night in Jan 2025

8/10 Good

juan

Stayed 1 night in Jan 2025

10/10 Excellent

Greg

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good place to stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Kari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my kids. They were sad the pool isn’t open but the hotel itself is nice and quiet. Would love to come back once the pool is open again.
Stayed 1 night in Jan 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marvin

Had a very good stay. Nice location. Breakfast could be improved. Hot tub was out of service. Was looking forward to using the hot tub.
Stayed 2 nights in Jan 2025

6/10 Okay

Janell, Mountain Home

Traveled with group
Liked: Cleanliness
Breakfast was not very good. Scrambled eggs overdone fried potatoes and bacon. Had to wait on staff to take care of us to get our plate squared away. Out of coffee had to wait 5 minutes for them to brew a new pot. This happened on both mornings when we were there feedback was the same for both nights. Shower liner didn't work properly had a flood basically when I got out of the shower. Informed roommate before they took a shower and same thing happened again. Not enough shelfing in the bathroom to put dopp bags, refrigerator missing a leg was unbalanced rocked the entire time. Pool was unavailable due to renovations.
Stayed 2 nights in Jan 2025

10/10 Excellent

Shane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a good stay
Stayed 1 night in Jan 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and very nice room. Highly recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer, Yerington

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and clean
Stayed 1 night in Nov 2024

6/10 Okay

Janette

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Jill

Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Jonni

Stayed 1 night in Nov 2024

10/10 Excellent

McKenna

Liked: Cleanliness, staff & service, property conditions & facilities
Everything by felt brand new and fancy. Just a good overall, clean experience.
Stayed 1 night in Sep 2024

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
We like to stay here as it’s got good beds, clean and quiet.
Stayed 3 nights in Jan 2025

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Please offer hot chocolate and juices with breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at various hotels in the Elko area on roadtrips over the years, but this is the first time I've stayed at Shutters. This place is a gem of a property, normal checkout time is noon, free breakfast served until 10am, real food cooked right in front of you, comfortable beds, clean rooms, and extremely friendly helpful staff. Hard to find a negative, wish the the coffee station in the lobby was 24 hrs and more options there.
Stayed 1 night in Dec 2024

8/10 Good

Yua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Overall good. Quick check in, room was clean and spacious, and lobby was nice. Will stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

ernie

Stayed 1 night in Dec 2024

10/10 Excellent

Kyle

Liked: Staff & service, property conditions & facilities
Very new and clean on the inside. Lovely lobby.
Stayed 1 night in Dec 2024

4/10 Poor

Teri

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

THE POOL IS UNDER CONSTRUCTION 😡

The room was clean but had a distinct smell of pot. 🙁👎 The bed was comfy.👍 The breakfast was definitely lacking any choice.👎 The pool was under construction or something, which was not noted when I made the reservation and would have made a difference weather I would have chosen this particular hotel to stay in.👎 There were no laundry bags in the room👎 Overall I would not stay here again😐
Stayed 3 nights in Dec 2024

8/10 Good

Steven, Ashland

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet and comfortable hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2024