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Shutters Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shutters Hotel

Lobby
Fireplace
Lobby
Reception
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
    Hot Tub
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym

Explore the area

Map
3650 Idaho St, Elko, NV, 89801
  • Maverick Casino
    12 min walk
  • Gold Country Casino
    17 min walk
  • Roadhouse Casino
    17 min walk
  • Elko, NV (EKO-Elko Regional)
    6 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Beds, Non Smoking

Standard Room, 2 Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard, King Bed, Accessible, Tub, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard, King Bed, Accessible, Tub, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for King Suite, Non Smoking

King Suite, Non Smoking | Living area | 42-inch flat-screen TV with satellite channels, TV, iPod dock

King Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard, Two Double Beds, Accessible, Non Smoking

Standard, Two Double Beds, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Standard, Two Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Parlor King Room, Non Smoking

Parlor King Room, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Parlor King Room, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Parlor Two Double Beds, Non Smoking

Parlor Two Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Parlor Two Double Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

Elkotel

Breakfast included
Free airport shuttle
Pet friendly
Parking included
4.2 out of 5, Very Good, (635)
The price is $79
per night
$91 total
includes taxes & fees
Dec 7 - Dec 8
Elkotel

About this property

Shutters Hotel

3.5-star Elko hotel close to Maverick Casino
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite.
Shutters Hotel offers 84 accommodations with iPod docking stations and coffee/tea makers. 42-inch flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Elko hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Shutters Hotel provides a spa tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 3 meeting rooms. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and a fireplace in the lobby. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site.

Shutters Hotel is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.
The Burger House - Onsite restaurant. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 9:00 PM on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Burger House

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 1 2024 to January 1 2025 (dates subject to change):
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.95 per stay

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.95 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 9:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Elko Hilton Garden Inn
Hilton Garden Inn Elko
Hilton Garden Inn Hotel Elko
Hilton Elko
Hilton Garden Inn Elko Hotel Elko
Hilton Garden Inn Elko Hotel
Shutters Hotel Elko
Shutters Hotel Hotel
Hilton Garden Inn Elko
Shutters Hotel Hotel Elko

Shutters Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 684 out of 1023 reviews" "
Rating 8 - Good. 216 out of 1023 reviews" "
Rating 6 - Okay. 74 out of 1023 reviews" "
Rating 4 - Poor. 29 out of 1023 reviews" "
Rating 2 - Terrible. 20 out of 1023 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Michael S

Liked: Cleanliness
Disliked: Staff & service
The rented me a room that they had already rented to someone else. When I walked in the door I saw a suitcase and music was playing and I think they were in the shower. They also had a dinner menu but no cook.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer, Valley Springs

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

ronda

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t care for the food. No choices.
Stayed 1 night in Aug 2024

8/10 Good

ye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Amenities
Very fresh and clean. Rooms easily accessible. Plenty of safe parking and easy on and off from interstate 80.
Stayed 1 night in Aug 2024

10/10 Excellent

Zheng, Fairfield

Liked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Liked: Room comfort
Clean room, gross pool
The hotel looked modern, but you can tell it was cheaply updated. Poor construction, paint job, globs of glue and caulking on the floors. The pool was gross! The water was murky with an oily film and debris floating on top. Needless to say, we chose not to swim.
Stayed 1 night in Aug 2024

10/10 Excellent

ozzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very nice and modern, clean, well lit. Nice staff, good food and breakfast was good too.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Take it outside
Check in & food went well. Unfortunately a domestic squabble broke out in front of our hotel room door (around the corner from front desk) and nothing was done to quiet the couple down. Went on for 2 hrs in & out of their room. I even called the front desk to have them take the argument outside.
Stayed 1 night in Aug 2024

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Trevor

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great stay. Great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
24 hour hot tub connected to a pool. So relaxing. Scrambled eggs, potatoes and bacon for breakfast all good!
Stayed 1 night in Aug 2024

10/10 Excellent

Tammy, Angwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful place to stay and the bed was very comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Nicolette

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it.
Stayed 1 night in Jul 2024

10/10 Excellent

Kiersten

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very classy place. Lobby is beautiful and the rooms are very clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant wasn’t open since it wa Sunday, but still had a great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Myriah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night for a few hours on our way home from California, so we didn't get to take full advantage of everything. But the breakfast was GREAT, and the bed was comfortable. Pool looked nice, but we didn't have time to check it out. Would stay here again if we ever needed to.
Stayed 1 night in Aug 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verynice motel Excellent staff and facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mary A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

barbara

Stayed 2 nights in Aug 2024

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the bed!
Stayed 1 night in Aug 2024

4/10 Poor

Jeffrey

Traveled with family
Liked: Cleanliness, property conditions & facilities
Accessibility Not As Advertised
I had previously stayed at Shutters last year and it was wonderful. Since then, my partner has become disabled and needs wheelchair accommodation. The room we booked on Hotels.com showed grab bars in the shower and plenty of room for a wheelchair to navigate the room. The room we were given had none of these features and didn't even match the layout in the photos (it was a mirrored layout and much smaller). The check-in agent said that that was the only accessible room that they had (it had a flashing alert doorbell for the deaf and hard of hearing) and there was nothing they could do. My assumption is that our room had been given to another guest. When we got to the room, it took extraordinary effort to turn the wheelchair around given the lack of space between beds and furniture. The shower was absolutely not safe for my partner, and our daughter has to assist with getting her in and out of the shower. I had also submitted additional notifications via Hotels.com for our accessibility needs, so there truly is no excuse for this lack of preparation and accommodation, not to mention the implications in regards to the Americans with Disabilities Act. I am preparing an email to discuss with the manager, but this review is to inform potential customers with disabilities to call ahead and ensure that the accommodations you are going to receive are as advertised. Additionally, the beds were incredibly uncomfortable with limited support. I actually had to rotate the mattress.
Stayed 1 night in Jul 2024