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SureStay Hotel by Best Western Bardstown General Nelson

2.5 star property

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Reception
Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
411 West Stephen Foster Ave, Bardstown, KY, 40004
  • Basilica of St Joseph Proto-Cathedral
    ‪3 min walk‬
  • Spalding Hall
    ‪5 min walk‬
  • Bardstown Art Gallery
    ‪5 min walk‬
  • Bardstown, KY (BRY-Samuels Field)
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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Exterior

Distill-Inn

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (1017)
The price is $159
per night
$175 total
includes taxes & fees
Mar 3 - Mar 4
Distill-Inn

About this property

SureStay Hotel by Best Western Bardstown General Nelson

Bardstown hotel with private yards
This hotel features a seasonal outdoor pool, a business center, and concierge services. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
SureStay Hotel by Best Western Bardstown General Nelson offers 48 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Bardstown hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This Bardstown hotel also offers a seasonal outdoor pool, a vending machine, and a garden. Onsite self parking is complimentary.

SureStay Hotel by Best Western Bardstown General Nelson has designated areas for smoking.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SureStay Hotel by Best Western Bardstown General Nelson Hotel
General Nelson Inn Bardstown
General Nelson Bardstown
General Nelson

SureStay Hotel by Best Western Bardstown General Nelson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 393 out of 866 reviews
Rating 8 - Good. 353 out of 866 reviews
Rating 6 - Okay. 79 out of 866 reviews
Rating 4 - Poor. 31 out of 866 reviews
Rating 2 - Terrible. 10 out of 866 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wightman

Traveled with family
Liked: Staff & service, property conditions & facilities
Excellent!
Stayed 3 nights in Oct 2024

8/10 Good

Tasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I expected more of a hotel when I pulled up but got more of a motel feel. But the place was clean and conveniently located. The staff was friendly, breakfast was delicious, and we got a nice discount for multiple rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

ROBIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sonya was so welcoming and made sure we were comfortable. Recommended a restaurant within walking distance and the owner was helpful too. The lady in the breakfast room was very friendly and made sure we ate all we could hold. Nice people and nice property.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to stay. Property was neat and clean and staff was helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again highly recommend
Check in was friendly and a breeze. Motel style property well maintained and up to date. After a week of road-tripping, laundry on site was clean, functioning and appreciated. Ice machine worked. Room was more spacious than expected, AC cooled as it should, bedding was appropriately soft, plush and comfortable. 4 pillows on each bed so much better than other properties we’ve stayed. Appreciated the shampoo/conditioner/body wash dispensers in the shower were replenished and reduced single use plastic waste. Complimentary breakfast had decent variety of offerings. Could be improved with eco-friendly plates/cups/silver instead of the disposable paper plates and plastic-wrapped plastic cutlery. Area is safe and quiet, short walk into downtown Bardstown. Cecelia’s restaurant nearby was a hidden gem. Pass on the Stephen Foster buffet: the locals side-eye you and the food is greasy and of questionable freshness.
Stayed 2 nights in Oct 2024

8/10 Good

Kim, East Meadow

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No elevator. Breakfast is in a separate building.
Stayed 1 night in Oct 2024

8/10 Good

Susan

Traveled with partner
For travelers/tourists, unrealistic breakfast hours, even on weekends.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was GREAT!
Our stay was very nice. The room was very clean and tidy. The beds are very comfortable. The breakfast was very good also. Thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, nice bathroom, quiet, great breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Cindi

Liked: Property conditions & facilities
Rooms have been updated and are nice. Breakfast was good. Staff were friendly and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rod

Stayed 2 nights in Jun 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect weekend getaway. Super sweet staff members, comfortable beds, pretty property to look at, and the pool was amazing. Breakfast was just ok but that's pretty normal with hotel breakfast. At least they offer something because a lot of hotels are starting not to anymore. I would definitely stay again if in the area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stanislav

Stayed 2 nights in Apr 2024

10/10 Excellent

Paul, Seminole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to down town and the price was right.
Stayed 1 night in Aug 2024

10/10 Excellent

Benjamin

Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Awesome pool. Nicest people at front desk. Curb appeal is not the best but don’t let that fool you.
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

8/10 Good

Seth Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Aug 2024

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet area. Beds were comfortable. Would stay again.
Stayed 1 night in Aug 2024

8/10 Good

Frances, Louisvil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busy street
Stayed 5 nights in Aug 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but neat, clean and obviously they have made efforts to make updates. The recliners in the rooms are a definite plus. Breakfast is in a seperate building but well done ( as far as free hotel breakfasts go). We would stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024