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Tru By Hilton El Paso East Loop 375

2.5 star property

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Photo gallery for Tru By Hilton El Paso East Loop 375

Lobby
In-room safe, desk, free WiFi, bed sheets
Reception
In-room safe, desk, free WiFi, bed sheets
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Pet friendly
  • Laundry

Explore the area

Map
3620 Joe Battle Blvd, El Paso, TX, 79938
  • Del Sol Medical Center
    ‪12 min drive‬
  • Cielo Vista Mall
    ‪12 min drive‬
  • Fort Bliss
    ‪15 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds

  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham El Paso East Loop-375

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (384)
The price is $153
per night
$180 total
includes taxes & fees
May 12 - May 13
La Quinta Inn & Suites by Wyndham El Paso East Loop-375

About this property

Tru By Hilton El Paso East Loop 375

Hotel in El Dorado West
An outdoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Tru By Hilton El Paso East Loop 375 offers 90 accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Tru By Hilton El Paso East Loop 375 features an outdoor pool and a 24-hour fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per week, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 125.00 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton El Paso Northeast Hotel
Tru Hilton El Paso Northeast
Tru By Hilton El Paso Loop 375
Tru By Hilton El Paso East Loop 375 Hotel
Tru By Hilton El Paso East Loop 375 El Paso
Tru By Hilton El Paso East Loop 375 Hotel El Paso

Tru By Hilton El Paso East Loop 375 Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 317 out of 526 reviews
Rating 8 - Good. 111 out of 526 reviews
Rating 6 - Okay. 43 out of 526 reviews
Rating 4 - Poor. 28 out of 526 reviews
Rating 2 - Terrible. 27 out of 526 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Yasmi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty sheet smelled nasty and ac did not work properly
Stayed 1 night in Jan 2025

10/10 Excellent

Graciela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little difficult to get to property
Stayed 1 night in Jan 2025

10/10 Excellent

Cari, Krugerville

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet property.
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Mason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a little confusing finding entrance to property
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very nice staff. Pool table in lobby was nice at night. Nice breakfast in morning
Stayed 1 night in Jan 2025

10/10 Excellent

Charlsie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe Quiet Friendly Staff
Stayed 1 night in Jan 2025

10/10 Excellent

Gerrit

Stayed 1 night in Jan 2025

10/10 Excellent

Tessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, easy access to the main highways and interstate.
Stayed 1 night in Dec 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like that the property was centrally located and clean. The staff were all friendly but not what I would call laser focused on customer care. There were some language barriers with housekeeping staff which made it difficult to get fresh linens and attention to the room. However, overall I was comfortable with our stay.
Stayed 6 nights in Dec 2024

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Wayne

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quick stay with my daughter. it was quiet, clean, and comfortable. staff was super friendly. breakfast is not bad.
Stayed 2 nights in Dec 2024

10/10 Excellent

Viviana

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ese

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort

Hugely disappointed

Front desk woman was not very nice. Bed was hard. Breakfast was not ready at 6 am and meager at best. Pancake machine was working but not well. Blow dryer was broken. Doesn’t your cleaning staff check them? This was our 2nd time staying at that facility. We will not be back and will not recommend to anyone!
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five Stars

Amazing experience welcoming environment. Comfortable and accommodating. Although TV has locked settings, and dosent allow u to use HDMI.
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family get away

It was nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose A

Stayed 1 night in Oct 2024

10/10 Excellent

Kay, Auburn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is tucked behind the frontage road. It’s tricky to get to the hotel even though it is visible from the main road. Look at the map before getting there and know which turns to make to reach the hotel. (Especially if you arrive at night without a good GPS system). The facility seems new and it’s well kept and clean. Friendly staff. Nice room, like any other Tru hotel’s. I personally don’t like soft polyester bed sheets. The breakfast was good.
Stayed 1 night in Oct 2024

10/10 Excellent

Johan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel!
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness

Dirty room

Breakfast didn't have much of a selection and the sausage was undercooked. The bathroom in our room had urine drops on the toilet seat... the morning that we were about to leave I moved the trash can to throw some trash in it and there was a condom under it. Disgusting. The hotel housekeepers need to do a better job at cleaning and disenfecting.
Stayed 1 night in Oct 2024