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The Plaza Hotel Pioneer Park

4.0 star property

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Photo gallery for The Plaza Hotel Pioneer Park

Relax by the central fireplace, surrounded by plush sofas and a geometric-patterned rug.
Experience the classic charm of this iconic hotel, featuring a symmetrical facade and numerous windows.
Relax in a spacious lobby with a central seating area and high-backed chairs, surrounded by a long reception desk.
Relax in a stylish room with a large bed, bedside table, and decorative pillow, set against a dark floor and large window.
Relax in this stylish living room with a sofa, coffee table, and chandelier.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
106 W MILLS AVENUE, El Paso, TX, 79901
  • Paso del Norte International Bridge
    ‪15 min walk‬
  • University of Texas at El Paso
    ‪2 min drive‬
  • Sun Bowl Stadium
    ‪3 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪10 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

City view

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(28 reviews)
  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Anson Junior Suite, 1 King Bed

City view

Anson Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Landmark Suite, 1 King Bed

Flat-screen TV

Landmark Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 755 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

City view

Classic Room, 2 Queen Beds

9.8 out of 10
Exceptional
(23 reviews)
  • 447 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pioneer King Room

City view

Pioneer King Room

10.0 out of 10
Exceptional
(15 reviews)
  • 351 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mills Junior Suite, 1 King Bed

City view

Mills Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 435 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Pioneer Two Queen

1 bedroom, pillowtop beds, minibar, in-room safe

Pioneer Two Queen

9.0 out of 10
Wonderful
(7 reviews)
  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pioneer Two Queen ADA

1 bedroom, pillowtop beds, minibar, in-room safe

Pioneer Two Queen ADA

7.4 out of 10
Good
(3 reviews)
  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Landmark Suite, 1 King Bed Accessible

Flat-screen TV

Landmark Suite, 1 King Bed Accessible

  • 755 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Hydromassage showerhead, designer toiletries, hair dryer, bathrobes

Classic Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(14 reviews)
  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

City view

Classic Room, 2 Queen Beds, Accessible

7.6 out of 10
Good
(8 reviews)
  • 447 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Plaza Hotel Pioneer Park

4-star hotel in Downtown El Paso
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
The Plaza Hotel Pioneer Park offers 130 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 6 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 1600 square feet (149 square meters) include conference space. This Art Deco hotel also offers a health club, concierge services, and dry cleaning/laundry services. Onsite parking is available (surcharge). A total renovation of this property was completed in April 2020.

The Plaza Hotel Pioneer Park is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ambar - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 20 per day)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Ambar

Things to do

  • Health club

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 1,600 square feet of conference space
  • 24-hour business center
  • 6 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Roll-in shower (51 inches wide)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Renovated entire property - April 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 30 per person
  • Covered self parking fee: USD 20 per day (in/out privileges)
  • Covered valet parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Plaza Hotel Pioneer Park El Paso
Plaza Pioneer Park El Paso
Plaza Pioneer Park
Property Plaza Hotel Pioneer Park El Paso
El Paso Plaza Hotel Pioneer Park Property
Property Plaza Hotel Pioneer Park
Plaza Pioneer Park El Paso
Plaza Hotel Pioneer Park
The Plaza Pioneer Park El Paso
The Plaza Hotel Pioneer Park Hotel
The Plaza Hotel Pioneer Park El Paso
The Plaza Hotel Pioneer Park Hotel El Paso

The Plaza Hotel Pioneer Park Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1078 out of 1270 reviews
Rating 8 - Good. 97 out of 1270 reviews
Rating 6 - Okay. 45 out of 1270 reviews
Rating 4 - Poor. 24 out of 1270 reviews
Rating 2 - Terrible. 26 out of 1270 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alfonso

Stayed 2 nights in Apr 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 2 nights in Mar 2025

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to construction nearby it was difficult to get to the entrance. Would have been nice if they would have informed you prior to arrival. Otherwise it was wonderful!
Stayed 1 night in Apr 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbeatable customer service!
Stayed 1 night in Feb 2025

10/10 Excellent

Susan G

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mark, ATASCADERO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is incredible. Only a couple gripes: shower instructions are confusing, 10 pm fireworks at the ball park woke us up.
Stayed 1 night in Apr 2025

10/10 Excellent

Valentine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

love the incredible work that’s gone into restoring this hotel. It’s my favorite place to stay in El Paso absolutely amazing. The rooms, the service, and the decor are all so thoughtfully done. I grew up seeing this building and watched all the work that went into making it so beautiful. I love how they kept original elements from the historic structure, it gives the hotel such a unique and charming style. The service is also incredible,everyone is so kind and always happy to help. Big thanks to Alex for his help and excellent service.
Stayed 1 night in Apr 2025

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An awesome place to relax.
Stayed 2 nights in Apr 2025

10/10 Excellent

jawanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

MARGARET ARAGON DE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was kind and made stay awesome.
Stayed 1 night in Apr 2025

10/10 Excellent

Karla

Stayed 1 night in Mar 2025

10/10 Excellent

Karla

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place 😍😍 The facilities, staff, and location are incredible. It's on my list of the best hotels in the world, and I've been to more than 50 countries. Highly recommended.
Stayed 2 nights in Apr 2025

6/10 Okay

Oscar

Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Elegant, clean, superb service.
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean wonderful stay!
Stayed 1 night in Apr 2025

8/10 Good

Ethan, Tel-Aviv, Israel

If a hotel advertises itself with pics of the rooftop — well it should be open. But the place is a gem
Stayed 1 night in Apr 2025

2/10 Terrible

Billy

Stayed 1 night in Apr 2025

10/10 Excellent

VOLODYMYR

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Enjoyed it
Stayed 1 night in Mar 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome food can be better, the waiter was great
Stayed 1 night in Apr 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I had a wonderful experience at The Plaza Hotel Pioneer Park in El Paso. Staff are nice and friendly. VictoriO at front desk was super helpful.
Stayed 4 nights in Mar 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

Diego

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fancy and good quality
Stayed 2 nights in Mar 2025