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The Plaza Hotel Pioneer Park

4.0 star property

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Photo gallery for The Plaza Hotel Pioneer Park

Lobby sitting area
Meeting facility
Pillowtop beds, minibar, in-room safe, individually decorated
Exterior
Meeting facility

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
106 W MILLS AVENUE, El Paso, TX, 79901
  • Plaza Theater
    ‪2 min walk‬
  • Judson F. Williams Convention Center
    ‪4 min walk‬
  • University of Texas at El Paso
    ‪2 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪15 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

City view

Classic Room, 1 King Bed

  • City view
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Anson Junior Suite, 1 King Bed

City view

Anson Junior Suite, 1 King Bed

  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Landmark Suite, 1 King Bed

Flat-screen TV

Landmark Suite, 1 King Bed

  • 755 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

City view

Classic Room, 2 Queen Beds

  • 447 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pioneer King Room

City view

Pioneer King Room

  • 351 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mills Junior Suite, 1 King Bed

City view

Mills Junior Suite, 1 King Bed

  • 435 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Pioneer Two Queen

Pillowtop beds, minibar, in-room safe, individually decorated

Pioneer Two Queen

  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pioneer Two Queen ADA

Pillowtop beds, minibar, in-room safe, individually decorated

Pioneer Two Queen ADA

  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Landmark Suite, 1 King Bed Accessible

Flat-screen TV

Landmark Suite, 1 King Bed Accessible

  • 755 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Hydromassage showerhead, designer toiletries, hair dryer, bathrobes

Classic Room, 1 King Bed, Accessible

  • City view
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

City view

Classic Room, 2 Queen Beds, Accessible

  • 447 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Plaza Hotel Pioneer Park

4-star hotel in Downtown El Paso
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
The Plaza Hotel Pioneer Park offers 130 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 6 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 1600 square feet (149 square meters) include conference space. This Art Deco hotel also offers a health club, concierge services, and dry cleaning/laundry services. Onsite parking is available (surcharge). A total renovation of this property was completed in April 2020.

The Plaza Hotel Pioneer Park is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ambar - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 20 per day)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Ambar

Things to do

  • Health club

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 1,600 square feet of conference space
  • 24-hour business center
  • 6 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Roll-in shower (51 inches wide)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Renovated entire property - April 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 30 per person
  • Covered self parking fee: USD 20 per day (in/out privileges)
  • Covered valet parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Plaza Hotel Pioneer Park El Paso
Plaza Pioneer Park El Paso
Plaza Pioneer Park
Property Plaza Hotel Pioneer Park El Paso
El Paso Plaza Hotel Pioneer Park Property
Property Plaza Hotel Pioneer Park
Plaza Pioneer Park El Paso
Plaza Hotel Pioneer Park
The Plaza Pioneer Park El Paso
The Plaza Hotel Pioneer Park Hotel
The Plaza Hotel Pioneer Park El Paso
The Plaza Hotel Pioneer Park Hotel El Paso

The Plaza Hotel Pioneer Park Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1020 out of 1207 reviews
Rating 8 - Good. 95 out of 1207 reviews
Rating 6 - Okay. 46 out of 1207 reviews
Rating 4 - Poor. 22 out of 1207 reviews
Rating 2 - Terrible. 24 out of 1207 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Christian, El Paso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel !
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional stay with phenomenal service
Such a fantastic hotel. Beautiful and well-maintained. Our room was immaculate and comfortable. Service was some of the best we’ve ever received. Helpful, friendly, and enthusiastic. Cannot wait to stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing place all the way around. However, they overbooked The first night and we were stuck in a very small King room instead of the double room we had paid for. They did comp the room which was very nice but the next morning when we went down to move to a double room they still did not have a double room. Later that day we were able to move. The difference in these rooms was drastic so I would have preferred to pay the money and be in the room. Other than that, this is an amazing hotel, with amazing staff, a great bar, great restaurant, rooftop view beautiful views from both rooms. Just a stellar place
Stayed 5 nights in Dec 2024

10/10 Excellent

James

Stayed 2 nights in Jan 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful and rooms were clean and comfortable. Service was middle of the road and the restaurant service was poor.
Stayed 1 night in Dec 2024

10/10 Excellent

Lenore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a really fantastic place. Old school elegance with extremely friendly staff. :)
Stayed 2 nights in Jan 2025

10/10 Excellent

Ellen, El Paso

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing renovation
Stayed 1 night in Jan 2025

10/10 Excellent

Lauren

Stayed 1 night in Jan 2025

6/10 Okay

Wesley

Stayed 1 night in Oct 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Steven, Harrisburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great service and amenities.
Stayed 2 nights in Dec 2024

8/10 Good

YUER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

darla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Jesus

Stayed 1 night in Dec 2024

10/10 Excellent

Abigail

Stayed 1 night in Dec 2024

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Norma A.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A luxurious property with a superb restaurant and staff. Can’t wait to stay again!
Stayed 4 nights in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Margene

Stayed 3 nights in Dec 2024

8/10 Good

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff were wonderful. Nothing within walking distance - so had to drive a lot to get out of downtown. Lived El Paso though - suited my vibe.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brizz

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Dec 2024