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Palace Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palace Inn

Exterior detail
Front of property
Lobby
Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Laundry room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
8778 Gateway Blvd E, El Paso, TX, 79907
  • Ysleta Mission
    5 min drive
  • Los Gallegos Mexican Buffet
    4 min walk
  • El Paso Bus Station
    17 min drive
  • El Paso, TX (ELP-El Paso Intl.)
    12 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Palace Inn

El Paso hotel with free breakfast
Along with a fitness center, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Palace Inn offers 42 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center and a vending machine. Onsite self parking is complimentary.

Palace Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Palace Inn El Paso
Palace El Paso
Palace Inn Hotel
Palace Inn El Paso
Palace Inn Hotel El Paso

Palace Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 891 out of 1217 reviews" "
Rating 8 - Good. 248 out of 1217 reviews" "
Rating 6 - Okay. 47 out of 1217 reviews" "
Rating 4 - Poor. 15 out of 1217 reviews" "
Rating 2 - Terrible. 16 out of 1217 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

alberto

Disliked: Cleanliness
I understand that is a family own business and savings is an issue. But they need to invest in quality staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Monique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay. Good location
Stayed 3 nights in Sep 2024

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms nice clean, upkeep of facility is well maintained
Stayed 2 nights in Sep 2024

10/10 Excellent

Noe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing, as usual. When we are in El Paso this is where we choose to stay.
Stayed 2 nights in Sep 2024

8/10 Good

Laurence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Abram

Liked: Cleanliness, staff & service, property conditions & facilities
Estuvo muy bien
Stayed 1 night in Sep 2024

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Sep 2024

10/10 Excellent

Cruz

Liked: Staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Sep 2024

8/10 Good

LOUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Edwardo

Traveled with partner
Liked: Property conditions & facilities
Best place ever!!!!! Really clean and nice ….
Stayed 1 night in Sep 2024

10/10 Excellent

pam, ALEXANDRIA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Near airport
Stayed 1 night in Sep 2024

2/10 Terrible

Paul

Business traveler
Disliked: Cleanliness
I hate being charged extra for parking after you arrive. The place is 100 yards from the 101, so its light sleeping in the middle ofxa freeway.
Stayed 1 night in Sep 2024

8/10 Good

Daniel

Stayed 2 nights in Aug 2024

10/10 Excellent

Samuel

Liked: Amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Sep 2024

8/10 Good

jesus

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very noisy hotel
Although this hotel was very well kept and clean, it was incredibly noisy. We were placed next to a few apartments and the doors slammed very loudly all night. The constant noise of the freeway/interstate was overwhelming.
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect and clean place for me to stay. There is a convenient shopping mall nearby along with many restaurants to choose from. It is about a 10-15 minute drive from the airport, which makes it worth it to not listen to the traffic off of Airway Bld. and Montana (If you know, you know.) Note that this hotel is on the East side of El Paso and might be a drive for out of towners who want to experience the mountains or visit New Mexico. The staff was pleasant and it was always great to go back to my hotel at the end of the day to fresh clean towels and a bed that was perfectly made, and it always smelled clean. When I come back, I will stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brian

Stayed 1 night in Aug 2024

10/10 Excellent

Marc

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay! Nice and clean property with convenient access to freeway and lots nearby. Breakfast was decent! Good hotel!
Stayed 1 night in Sep 2024

8/10 Good

ARMANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good experience
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to freeway. Clean and comfortable room.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024