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Holiday Inn Express & Suites El Paso West by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites El Paso West by IHG

Indoor pool
Exterior
Exterior
Property amenity
Free buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Free WiFi
  • Air conditioning
$179
includes taxes & fees
Sep 5 - Sep 6

Explore the area

View in a map
7935 Artcraft Road, El Paso, TX, 79932
  • Outlet Shoppes at El Paso
    ‪3 min drive‬
  • Sunland Park Mall
    ‪8 min drive‬
  • Sunland Park Racetrack and Casino
    ‪10 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, Multiple Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(18 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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Hampton Inn & Suites El Paso West

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  • Free airport shuttle
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4.5 out of 5, Wonderful, 623 reviews
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About this property

Holiday Inn Express & Suites El Paso West by IHG

Hotel in Borderland
This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, concierge services, and laundry facilities. Weekly housekeeping is available.
Holiday Inn Express & Suites El Paso West by IHG offers 96 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites El Paso West by IHG features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers multilingual staff, concierge services, and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Express & Suites El Paso West by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn EL
Holiday Inn Express EL PASO
Holiday Inn Express Hotel EL PASO
Holiday Inn Express Hotel Suites EL PASO
Holiday Inn Express Hotel Suites EL PASO
Holiday Inn Express Suites El Paso West by IHG
Holiday Inn Express Suites El Paso West an IHG Hotel
Holiday Inn Express Hotel Suites EL PASO an IHG Hotel
Holiday Inn Express & Suites El Paso West by IHG Hotel
Holiday Inn Express & Suites El Paso West by IHG El Paso
Holiday Inn Express & Suites El Paso West by IHG Hotel El Paso

Holiday Inn Express & Suites El Paso West by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 504 out of 821 reviews
Rating 8 - Good. 201 out of 821 reviews
Rating 6 - Okay. 56 out of 821 reviews
Rating 4 - Poor. 27 out of 821 reviews
Rating 2 - Terrible. 33 out of 821 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the space in the room. The pool was a huge hit with our family. Parking was spacious and had many options. Hotel is in a really convenient spot, less then 5 minutes from many shopping and food options. Rudy’s is across the street if you want a fast and good option. Front desk staff was a little on the edgier or abrasive side. however the cleaning ladies and staff at the breakfast were so kind, helpful, attentive, and respectful!! Overall 9/10 would recommend!! We go to El Paso almost once a month and have tried so many different hotels. overall I think I have liked this one the most for our family.
Stayed 2 nights in May 2025

8/10 Good

Robyn

Stayed 2 nights in Mar 2025

10/10 Excellent

Edith

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel and staff super clean.
Stayed 1 night in Mar 2025

6/10 Okay

BRIS

Traveled with family
Too Noisy
Stayed 1 night in Apr 2025

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location!

Great location for access to West Side El Paso and Franklin Mountain State Park
Stayed 5 nights in Mar 2025

10/10 Excellent

Daija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Nadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As you walk in the facility is clean and smells clean. Friendly staff. Food in the morning was also good and the person in the dining area was very attentive to everyone.
Stayed 1 night in Mar 2025

4/10 Poor

juan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheet and cover they were stain and did change or clean room
Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Erica, El Paso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the cleanliness, heated pool, jacuzzi, breakfast, friendly staff and thanks to my VIP Expedia status I got an upgrade on my room. I will definitely come back again.
Stayed 1 night in Feb 2025

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , Property super clean .
Stayed 3 nights in Feb 2025

10/10 Excellent

Flor, Denver

Stayed 1 night in Feb 2025

10/10 Excellent

Rosalinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Julia

Stayed 1 night in Jan 2025

6/10 Okay

Yvette, Las Cruces

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Our stay here was sufficient. There was a strange smell in the lobby when we first checked in, but other than that it was fine. There was no housekeeping during our stay however we did run into the maid who offered to bring us new towels and take out our trash. Sadly, she did seem very under the weather and I ended up getting sick also. Not sure if coincidence or just germs. I felt bad that she had to be there sick like that though. Also, one of the rooms in our hall was oddly left open all day and night. Not sure what happened there.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Steven, Oxnard

Stayed 1 night in Nov 2024

10/10 Excellent

Galen, Spencer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All went well.
Stayed 3 nights in Nov 2024

8/10 Good

Sandra

Stayed 1 night in Oct 2024

10/10 Excellent

Gregory, bethlehem

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to get to, right off the highway and just around the corner from my customer.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Cole

Business traveler
Stayed 1 night in Jul 2024

10/10 Excellent

Erica

Stayed 2 nights in Sep 2024

10/10 Excellent

Mario

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We love it!
Stayed 1 night in Sep 2024