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Embassy Suites by Hilton El Paso

3.5 star property

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Photo gallery for Embassy Suites by Hilton El Paso

Bar (on property)
Exterior
Lobby
Lobby
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Parking available
  • Bar
  • Room service
  • Pool

Explore the area

Map
6100 Gateway East, El Paso, TX, 79905
  • Bassett Place
    ‪10 min walk‬
  • Cielo Vista Mall
    ‪5 min drive‬
  • Fort Bliss
    ‪8 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪8 min drive‬

Room options

View all photos for King Suite, 2 Rooms

Flat-screen TV

King Suite, 2 Rooms

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Flat-screen TV

Suite, 1 King Bed, Accessible, Non Smoking

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Flat-screen TV

Suite, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Flat-screen TV

Suite, 2 Queen Beds

  • 430 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

Flat-screen TV

Suite, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

  • 430 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Flat-screen TV

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 430 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Flat-screen TV

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 430 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton El Paso

3.5-star El Paso hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Embassy Suites by Hilton El Paso offers 187 accommodations with laptop-compatible safes and safes. Accommodations are furnished with twin sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This El Paso hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Embassy Suites by Hilton El Paso provides a hot tub and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 5 meeting rooms. Event facilities measuring 5928 square feet (551 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite parking is available (surcharge).

Embassy Suites by Hilton El Paso is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM. A complimentary manager's reception is offered each day.
Gateway - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Gateway

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 5,928 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1976
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming cats only
2 total (up to 45 lbs per pet)

Children and extra beds

Children are welcome
5 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 5 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

El Paso Hotel
El Paso Hotel Suites
El Paso Suites
El Paso Suites Hotel
Hotel El Paso
Hotel El Paso Suites
Hotel Suites El Paso
Suites El Paso
Embassy Suites El Paso Hotel El Paso
El Paso Embassy Suites
Embassy Suites Hilton El Paso Hotel
Embassy Suites Hilton El Paso
Embassy Suites By Hilton Paso
Embassy Suites by Hilton El Paso Hotel
Embassy Suites by Hilton El Paso El Paso
Embassy Suites by Hilton El Paso Hotel El Paso

Embassy Suites by Hilton El Paso Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 595 out of 1001 reviews
Rating 8 - Good. 217 out of 1001 reviews
Rating 6 - Okay. 95 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Stayed 2 nights in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff. We always have a pleasant staycation and vacation with embassy suites!!
Stayed 1 night in Dec 2024

10/10 Excellent

cesar Del

Stayed 1 night in Jan 2025

10/10 Excellent

Ardelio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option at ELP
My first option at ELP. Furniture renewed, it's a great option
Stayed 4 nights in Dec 2024

10/10 Excellent

Patricio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The personnel of the hotel incredible, inside pool my kids love it, clean, excellent room space and cleanness, good breakfast buffet
Stayed 1 night in Dec 2024

10/10 Excellent

JAAQUELIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Rosendo

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room had trash on the floor from previous guests
Stayed 4 nights in Dec 2024

8/10 Good

Paul

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Julio

Stayed 1 night in Dec 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jacinda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was nice and fairly well maintained (a few small things not cleaned quite to my standard, but mostly pretty good and I’m just picky). There were lots of perks like complimentary drinks and the desk was pretty responsive to requests for towels and the like. Wonderful breakfast options, only complaint there was that there was only one waffle maker and always a line. But I loved the personalized omelets! Might want to check on elevator maintenance, but it also could be in progress… our stay was over a holiday. Would definitely stay again!
Stayed 5 nights in Dec 2024

8/10 Good

Wilhelm

Traveled with family
Liked: Cleanliness, amenities
It is a good location. Nice parking lot. Convenient access to the hotel from parking lot.
Stayed 1 night in Dec 2024

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Evertthing was wonderful
Stayed 1 night in Dec 2024

6/10 Okay

Marcela

Traveled with family
Disliked: Cleanliness, staff & service
THE ROOM THAT I GET IT WAS THE BATHROOM ROOF FOLLING A PART THEY RE LOCATE ME IN ANOTHER ONE.
Stayed 1 night in Dec 2024

6/10 Okay

Melony

Liked: Cleanliness, staff & service, room comfort
The hotel in on busy I 10, the lobby was nice and decorated and the service was excellent. We got to the room and it was nice and clean. We had been on the road for over 10 hours so I jumped into the shower and no shower kel and the only soap was one tinny bar. It was a 2 gueen room and we only had two towels wash clothes and hand towels. What if there were 4 people staying in the room. I had a hard time sleeping due to the very loud noise from I10. I will not stay here again
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO Take your money elsewhere!
Horrible take your money elsewhere! Very dirty the air filter looks like it has not been changed in years. Housekeeping never showed up for three days even when I called and asked for service so many times. The shower gel was watered down literally all water no shower gel I don’t know how they did not switch it out for a new bottle.
Stayed 2 nights in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas get away
Visiting my son for Christmas. Embassy Suites is my go to hotel for all our vacations.
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael

Stayed 4 nights in Nov 2024

4/10 Poor

Curtis

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nice staff poor condition
We reserved a six occupancy accessible room since that is what was available. However, when we arrived at our room it did not have a sleeper sofa. We were then told accessible rooms do not have sleeper sofas as listed on Hotels.com. The staff kindly provided us with a complementary second room, so we had to split our kids between the two rooms. The condition of the hotel is very poor. The toilet seat was broken, the refrigerator had food in it, the bathroom had only one dim light, the bathroom door latch was broken, the coating on the porcelain tub was peeling, and the tub spout was smeared with silicone. Our room had only two towels and washcloths and the conditioner bottle was empty in the shower. The breakfast buffet and omelette station ran out of food well before breakfast was over. We have never had a bad experience at Embassy suites previously. This was the worst embassy suites we have ever stayed at.
Stayed 1 night in Dec 2024

2/10 Terrible

Alyssa

Stayed 1 night in Dec 2024

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property as our final night hotel before our flight home after camping in the national parks. It was totally worth it. Our room was quiet and all big. It was fantastic to organize all our luggage after a week camping. Staff were amazing at check in, bar service, and breakfast service. We loved the omelets and all the food options. We highly recommend!
Stayed 1 night in Dec 2024