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Chase Suite Hotel El Paso

3.0 star property

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Photo gallery for Chase Suite Hotel El Paso

Sports facility
Signature Room, 2 Bedrooms (King) | Premium bedding, pillowtop beds, desk, laptop workspace
Golf
Signature Room, 1 Queen Bed | Living area | Flat-screen TV
2 outdoor pools, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet friendly
  • Housekeeping

Explore the area

Map
6791 Montana Ave, El Paso, TX, 79925
  • Bassett Place
    ‪3 min drive‬
  • Cielo Vista Mall
    ‪4 min drive‬
  • Fort Bliss
    ‪8 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪15 min walk‬

Room options

View all photos for Signature Room, 1 King Bed

Flat-screen TV

Signature Room, 1 King Bed

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Accessible

Fridge, microwave, stovetop, dishwasher

Studio Suite, Accessible

  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Signature Room, 1 Queen Bed

Signature Room, 1 Queen Bed | Living area | Flat-screen TV

Signature Room, 1 Queen Bed

  • 495 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Room, 2 Bedrooms (King)

Signature Room, 2 Bedrooms (King) | Living area | Flat-screen TV

Signature Room, 2 Bedrooms (King)

  • 855 sq ft
  • Sleeps 4
  • 2 King Beds

Similar properties

Lobby

Embassy Suites by Hilton El Paso

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.3 out of 5, Excellent, (1001)
The price is $110
per night
$129 total
includes taxes & fees
May 16 - May 17
Embassy Suites by Hilton El Paso

About this property

Chase Suite Hotel El Paso

El Paso hotel with in-room kitchens
This smoke-free hotel features 2 outdoor pools, a fitness center, and a 24-hour business center. Free self-serve breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a conference center, coffee/tea in a common area, and a business center.
Chase Suite Hotel El Paso offers 200 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a fitness center.
Chase Suite Hotel El Paso features 2 outdoor swimming pools and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Event facilities measuring 1841 square feet (171 square meters) include a conference center. An area shuttle within 3 mi and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Chase Suite Hotel El Paso is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM. A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 2 outdoor pools
  • Gym
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free area shuttle
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,841 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 25 buildings
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay), plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 45 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property

Property is also known as

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Chase Suite Hotel El Paso Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 580 out of 1001 reviews
Rating 8 - Good. 253 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy, New Auburn

Staff is very accommodating and friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Riesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Business traveler, Traveled with partner
Liked: Amenities
The staff was wonderful and friendly. The rooms were clean and very nice. The rooms are like small apartments which made me feel more at home than a visitor.
Stayed 1 night in Jan 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Dominick

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I had booked a king size bed on Expedia with the condition that it be on ground floor. When I arrived at the hotel and checked in, I was told it was upstairs. I said we were unable to climb stairs. They said no problem and gave me a room on the ground floor. I didn’t look at the room and didn’t return to the room until later in in the evening. I contacted the front desk and told them I had paid for a king size bed but the bed in my room was a queen. They told me only upstairs rooms had kings. I said I wish they would have told me when I initially arrived. Regardless, they offered some snacks, but further stated I would have to settle up with Expedia. I paid for a king and got a queen. Going on the Expedia app, there are no links to speak with Expedia.
Stayed 1 night in Jan 2025

10/10 Excellent

Rafael

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

This hotel was an apartment turned into a hotel! Room is very spacious with a sofa bed. Full size kitchen, spacious bathroom, and all rooms have a balcony! Comfortable bed and very clean. Walkable to restaurants, fast food joints and shopping centers! Their free breakfast doesn’t have too many options, rather eat somewhere else.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sheri Leigh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

A

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Edith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very nice and quick. Rooms are clean and spacious.
Stayed 1 night in Jan 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jan 2025

10/10 Excellent

luis

Stayed 1 night in Jan 2025

8/10 Good

Jose R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas Stay

Even though the facility is in great condition, the only thing that needs to improve is the breakfast choice of meals, there wasn't that many. But there’s a lot of restaurants close to the hotel.
Stayed 9 nights in Dec 2024

6/10 Okay

Gary

Liked: Cleanliness, staff & service, room comfort

NO BREAKFAST

No breakfast provided – said it was a holiday. Go figure that one out. No offer of a discount to compensate. Just no breakfast. Realize second story does not have Elevator- units are dated, but nicely kept up inside. TV so small that in larger units you cannot comfortably see the TV. Generally good value.
Stayed 1 night in Dec 2024

6/10 Okay

Raina

Disliked: Staff & service, property conditions & facilities

Front desk nightmare

The person checking is in had a terrible attitude. She was short didn’t explain their protocols. The room they gave us was the least stocked and noisiest room I’ve ever stayed at. The rooms usually have pot and pans , salt and pepper, coffee and other amenities which were ALL missing. Not sure if theirs new management but they need better customer service personnel. I even witnessed a customer telling the girl in the front that she was rude !!! She was screaming something back at him.
Stayed 3 nights in Dec 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Karina

Stayed 3 nights in Dec 2024

8/10 Good

Alanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Deane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property but TV was way to small
Stayed 3 nights in Nov 2024

10/10 Excellent

Viktor

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gary Charles Pavicic

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly, Gulf Breeze

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful quiet, spacious, and unique "apartment like" property off the beaten path. Only there one night, as a stop on a cross-country journey, but loved the staff, the "room" and the ease of it all. There is bad customer service, then there is good customer service, and then there is the WONDERMENT that is Thomas at the Front Desk...WOW, he absolutely personifies friendliness, helpfulness, professionalism, local-facts, and all-around awesomeness!! Definetely worth a stay if in the area!
Stayed 1 night in Dec 2024

8/10 Good

Robert

Stayed 5 nights in Dec 2024