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Hotel Riu Guanacaste - All Inclusive

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Guanacaste - All Inclusive

Lobby
Breakfast area
Boating
Breakfast area
Children's pool

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • All inclusive
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Breakfast included
    Breakfast included

Explore the area

Map
Sardinal de Carrillo, Playa Matapalo, Sardinal, Guanacaste
  • Diamante Eco Adventure Park
    2 min walk
  • Playa Matapalo
    8 min walk
  • Haras del Mar Equestrian Center
    8 min drive
  • Liberia (LIR-Daniel Oduber Intl.)
    53 min drive

Room options

View all photos for Double Room, Garden View (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Garden View (E)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Deluxe Room (U)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Room (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Room (U)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Sea View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, Sea View (L)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (L)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, Ocean View (U)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Double Room, 2 Bedrooms (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room, 2 Bedrooms (U)

  • 323 sq ft
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (ROH | U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms (ROH | U)

  • 334 sq ft
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (U)

  • 711.7 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Connecting Rooms (ROH | C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms (ROH | C)

  • 334 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Family Suite, 2 Bedrooms (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms (L)

  • 818 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Double Room, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Ocean View (U)

  • 334 sq ft
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Double Room, Connecting Rooms (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room, Connecting Rooms (C)

  • 334 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Double Room, Sea View (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, Sea View (E)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (L)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms, Ocean View (C)

  • 334 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Double Room, Garden View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Garden View (L)

  • 185 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room (L)

  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Family Room (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room (B2C-US)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms (B2C-CAN)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Double Room, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (B2C-CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room (B2C-CAN)

  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, 2 Bedrooms (ROH | B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms (ROH | B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (B2C-CAN)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (U)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (B2C-CAN)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (B2C-US)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms (U)

  • 807 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (E)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (U)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room (U)

  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Family Suite, 2 Bedrooms (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms (C)

  • 818 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Suite (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (E)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (C)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Pool View (Superior | L)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Deluxe Room (C)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, Pool View (C)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Jetted Tub, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (C)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (Superior | C)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Family Room (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room (C)

  • 398 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Pool View (Superior | C)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room (ROH | C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (ROH | C)

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room, Pool View (U)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Family Room, 2 Bedrooms (Superior | U)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms, Pool View (Superior | U)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (E)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Double Room (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room (C)

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room (L)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, Pool View (L)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Double Room (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (L)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, Ocean View (C)

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (Superior | L)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Double Room (B2C-CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room (B2C-CAN)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms, Ocean View (B2C-CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms, Ocean View (B2C-CAN)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Double Room, Ocean View (B2C-CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, Ocean View (B2C-CAN)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Double Room, Connecting Rooms (B2C-CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room, Connecting Rooms (B2C-CAN)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Double Room, Connecting Rooms (ROH | B2C-CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms (ROH | B2C-CAN)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Double Room (ROH | B2C-CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (ROH | B2C-CAN)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room Standard With Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Standard With Garden View

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room Standard With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard

Minibar, in-room safe, blackout drapes, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

Quadruple Room

  • Sleeps 4
  • 1 Full Bed(s) and 1 King Bed(s)

Family Room -5 Guests-

  • Sleeps 5
  • 2 Full Bed(s) and 1 King Bed(s)

Suite Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

Suite

  • Sleeps 2
  • 1 King Bed(s)

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About this property

Hotel Riu Guanacaste - All Inclusive

3.5-star Sardinal property with private balconies
Catch some rays at the beach or spend the day relaxing at Hotel Riu Guanacaste - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Guanacaste - All Inclusive offers 701 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sardinal property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

An indoor tennis court, a health club, and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.
Hotel Riu Guanacaste - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Guanacaste - All Inclusive features a full-service spa, a complimentary water park, and 3 outdoor swimming pools. Dining is available at one of the property's 5 restaurants. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This all-inclusive property also offers a children's pool, a health club, and a nightclub. Onsite self parking is complimentary.

Hotel Riu Guanacaste - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Liberia - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Furama - This restaurant specializes in Asian cuisine and serves dinner only.
La Toscana - This restaurant specializes in Italian cuisine and serves dinner only.
Tucan - This restaurant specializes in international cuisine and serves dinner only.
Ocotal Steak House - This poolside restaurant serves dinner only. Reservations are required.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Furama
  • La Toscana
  • Liberia
  • Ocotal Steak House
  • Tucan

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Indoor tennis court
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free water park access
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa tub
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Guanacaste
Guanacaste All Inclusive
Guanacaste Riu
Riu Guanacaste
Riu Guanacaste All Inclusive
Riu Guanacaste All Inclusive El Ocotal
Riu Guanacaste El Ocotal
Hotel Riu Guanacaste All Inclusive El Ocotal
Hotel Riu Guanacaste All Inclusive
Riu Guanacaste All Inclusive All-inclusive property El Ocotal
Riu Guanacaste All Inclusive All-inclusive property
Riu Guanacaste Inclusive Ocot
Riu Guanacaste All Inclusive
Hotel Riu Guanacaste - All Inclusive Sardinal
Hotel Riu Guanacaste - All Inclusive All-inclusive property

Hotel Riu Guanacaste - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 541 out of 1429 reviews" "
Rating 8 - Good. 394 out of 1429 reviews" "
Rating 6 - Okay. 258 out of 1429 reviews" "
Rating 4 - Poor. 106 out of 1429 reviews" "
Rating 2 - Terrible. 130 out of 1429 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chrisendo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 6 nights in Aug 2024

2/10 Terrible

Audrey

Stayed 5 nights in Aug 2024

4/10 Poor

Deon

Disliked: Cleanliness
Stayed 7 nights in Aug 2024

6/10 Okay

Damaris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Becky McGuire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. We will be back!
Stayed 6 nights in Aug 2024

8/10 Good

Leisa

Liked: Staff & service, amenities, property conditions & facilities
We had a good time at the RIU however, rooms could be a bit more updated.
Stayed 6 nights in Aug 2024

10/10 Excellent

Ruth sotelo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the people amazing bartenders! Super clean and amazing customer service
Stayed 6 nights in Aug 2024

6/10 Okay

Jean F

N/A
Stayed 7 nights in Aug 2024

10/10 Excellent

Shevel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Aug 2024

2/10 Terrible

Samlall

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Saw roach crawling in Asian Resturant while dining. Rooms had bad smell- moldy/ musky. Overall rooms needs to be upgraded.
Stayed 6 nights in Aug 2024

2/10 Terrible

Bibi G

Traveled with family
Disliked: Amenities, property conditions & facilities
Room had bad odor- musky/ mold. Overall rooms need to be updated.
Stayed 6 nights in Aug 2024

2/10 Terrible

Latchmi

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room had musky/ mold smell. Overall rooms need to be updated!
Stayed 6 nights in Aug 2024

2/10 Terrible

Lachmin

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms had bad odor - musky/ moldy smell. Overall rooms need to be upgraded.
Stayed 6 nights in Aug 2024

4/10 Poor

Indira

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities
Rooms had musky smell and need more lightning - overall rooms need updating!
Stayed 6 nights in Aug 2024

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family thoroughly enjoyed our stay here! We stayed in the family room which was large and comfortable. The dining options were great, and lots of pools for the family. The beach was also a very nice and it was only a short walk from the pools. Looking forward to coming back!
Stayed 7 nights in Aug 2024

8/10 Good

Lesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great. The staff was amazing one evening I was not feeling well, I was sick, I traveled alone and I was Hungary. Therefore, I was too weak to get food, I called front desk to send me up food at first they reminded me that they do not provide that service but I plead with them that I am alone sick, hungry and they made an exception for me that was so kind of them and with that I would give them a 4star. They showed some compassion to me. The beach, there is no bar at the beach or close to the beach. The beach area is nothing to look at, it is just existing. I think they should try to make it more presentable and inviting. The merchants there were very friendly and encouraging to buy there stuff. Their stuff is very affordable it is not really over price. The pool is fun and you can enjoy some quit time because the facility is big.
Stayed 4 nights in Aug 2024

6/10 Okay

rohan

Traveled with family
Disliked: Staff & service
Room was ok nick and cleaned.
Stayed 6 nights in Aug 2024

2/10 Terrible

Monique

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Terrible worst RIU I ever stayed at canceled our transportation back to the airport without notice my party of 14 all had to pay for taxi. The maid that cleaned our room 4074 never swept the floor just made the bed and left towels no soap, shampoo etc. If the kids left a paper on the floor we would find it there when we returned. Front desk staff is rude especially Angel and Angie and a few more. Lets talk about the keys to get into the room many nights I had to go down stairs for them to come open the damn door. Seriously which hotel uses regular door keys and not the cards. Food salty and terrible all around. The only positive is Alan on the beach went on an amazing tour with them put a smile on everyones face. Massage on the beach from Rebecca best 45 dollars spent. Otherwise that particular RIU needs to be shut down.
Stayed 6 nights in Aug 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

Cheryl

Liked: Amenities
The property was pictures, several pools.. saccommodating
Stayed 5 nights in Aug 2024

8/10 Good

Hector

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

LUCELIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una vista maravillosa,espacioso,hermoso en contacto directo con la naturaleza. Los empleados super atentos y formales. Lo repetiria una y otra vez
Stayed 4 nights in Aug 2024

8/10 Good

Fiamma Oviedo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Property is a nice, beautiful place
Stayed 8 nights in Aug 2024

10/10 Excellent

Roxanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, Food was great, Staff was great. Iguana different sizes and colors and someone try to come in my room in the middle of the day.
Stayed 4 nights in Aug 2024

10/10 Excellent

Asim L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice setting.
Stayed 4 nights in Aug 2024