Hotel Riu Guanacaste - All Inclusive

3.5 star property

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Photo gallery for Hotel Riu Guanacaste - All Inclusive

3 outdoor pools, pool umbrellas
3 outdoor pools, pool umbrellas
Terrace/patio
On the beach, sun loungers, beach towels, scuba diving
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • All inclusive
  • 24/7 front desk
  • Spa
  • Bar
  • Housekeeping

Explore the area

Map
Sardinal de Carrillo, Playa Matapalo, Sardinal, Guanacaste
  • Diamante Eco Adventure Park
    ‪2 min walk‬
  • Coco Beach
    ‪39 min drive‬
  • Ocotal Beach
    ‪44 min drive‬
  • Liberia (LIR-Daniel Oduber Intl.)
    ‪53 min drive‬

Room options

Double Room, Garden View (E)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room (U)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Standard Double Room, Connecting Rooms, Garden View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Superior Room (U)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms, Ocean View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Sea View (L)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (L)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, Ocean View (U)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Pool View (B2C-US)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Superior Double Room, 2 Bedrooms (U)

  • 323 sq ft
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Deluxe Room (B2C-US)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Double Room, 2 Bedrooms (ROH | U)

  • 334 sq ft
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Pool View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Suite (U)

  • 711.7 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms (ROH | C)

  • 334 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Family Suite, 2 Bedrooms (L)

  • 818 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Double Room, 2 Bedrooms, Ocean View (U)

  • 334 sq ft
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Superior Double Room, Connecting Rooms (C)

  • 334 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Standard Double Room, Sea View (E)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (L)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms, Ocean View (C)

  • 334 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (Superior | B2C-US)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms, Pool View (Superior | B2C-US)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Double Room, Garden View (L)

  • 185 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (L)

  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Room (B2C-US)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Family Room, 2 Bedrooms, Pool View (Superior | B2C-CA)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Deluxe Room (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Family Room, 2 Bedrooms (Superior | B2C-CA)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Suite, 2 Bedrooms (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Family Room (B2C-CA)

  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Double Room, 2 Bedrooms (ROH | B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Double Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (U)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite (B2C-US)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Superior Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Superior Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (U)

  • 807 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (E)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room (U)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (U)

  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Family Suite, 2 Bedrooms (C)

  • 818 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Suite (E)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (C)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Pool View (Superior | L)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Deluxe Room (C)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, Pool View (C)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Suite, Jetted Tub, Ocean View (C)

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (Superior | C)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room (C)

  • 398 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Pool View (Superior | C)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Double Room (ROH | C)

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room, Pool View (U)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Family Room, 2 Bedrooms (Superior | U)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms, Pool View (Superior | U)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Double Room (E)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Double Room (C)

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room (L)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, Pool View (L)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Double Room (L)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (C)

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (Superior | L)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Superior Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Standard Double Room, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Double Room, Connecting Rooms (ROH | B2C-CA)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Double Room (ROH | B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

Double Room Standard With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

Quadruple Room

  • Sleeps 4
  • 1 Full Bed(s) and 1 King Bed(s)

Family Room -5 Guests-

  • Sleeps 5
  • 2 Full Bed(s) and 1 King Bed(s)

Suite Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

Suite

  • Sleeps 2
  • 1 King Bed(s)

Similar properties

About this property

Hotel Riu Guanacaste - All Inclusive

3.5-star Sardinal property with private balconies
Catch some rays at the beach or spend the day relaxing at Hotel Riu Guanacaste - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Guanacaste - All Inclusive offers 701 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sardinal property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

An indoor tennis court, a health club, and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Hotel Riu Guanacaste - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Guanacaste - All Inclusive features a full-service spa, a complimentary water park, and 3 outdoor swimming pools. Dining is available at one of the property's 5 restaurants. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This all-inclusive property also offers a children's pool, a health club, and a nightclub. Onsite self parking is complimentary.

Hotel Riu Guanacaste - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Liberia - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Furama - This restaurant specializes in Asian cuisine and serves dinner only.
La Toscana - This restaurant specializes in Italian cuisine and serves dinner only.
Tucan - This restaurant specializes in international cuisine and serves dinner only.
Ocotal Steak House - This poolside restaurant serves dinner only. Reservations are required.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Furama
  • La Toscana
  • Liberia
  • Ocotal Steak House
  • Tucan

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Indoor tennis court
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free water park access
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Guanacaste
Guanacaste All Inclusive
Guanacaste Riu
Riu Guanacaste
Riu Guanacaste All Inclusive
Riu Guanacaste All Inclusive El Ocotal
Riu Guanacaste El Ocotal
Hotel Riu Guanacaste All Inclusive El Ocotal
Hotel Riu Guanacaste All Inclusive
Riu Guanacaste All Inclusive All-inclusive property El Ocotal
Riu Guanacaste All Inclusive All-inclusive property
Riu Guanacaste Inclusive Ocot
Riu Guanacaste All Inclusive
Hotel Riu Guanacaste - All Inclusive Sardinal
Hotel Riu Guanacaste - All Inclusive All-inclusive property

Hotel Riu Guanacaste - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 560 out of 1481 reviews
Rating 8 - Good. 402 out of 1481 reviews
Rating 6 - Okay. 270 out of 1481 reviews
Rating 4 - Poor. 113 out of 1481 reviews
Rating 2 - Terrible. 136 out of 1481 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

hector

Disliked: Cleanliness, staff & service, property conditions & facilities
The Riu Guanacaste hotel is the most disgusting Riu hotel I have ever stayed in. Where do I even start!? There was roaches in my room! We killed the roaches and the cleaning people never bothered to remove them from the room. There were dead roaches just laying there in the bathroom for 5 days! Next- the bed had bugs too!! I could not tell if they were bedbugs or baby roaches. Thats the worst part of it all. Next! The restaurants are first come first serve. We never got to experience any a la carte restaurants. The wifi was horrible!! It barely worked. The staff was rude! When we were checking out there was another lady complaining that her room was full of bugs.bugs. She had taken a picture and showed staff and they didnt even care. The beach!! Oh dont even get me started lol. The beach was horrible!! Dirty as hell. This was the worst experience ever. Please do not book this hotel its trash! No wonder it was so cheap to go there . If anybody wants to see videos of the roaches look at my tiktok video where I talk about this horrible experience - @shrexytron Disgusting!!!
Stayed 4 nights in Dec 2024

8/10 Good

Kenneth, Ozone Park

Liked: Staff & service
Room was outdated and was not cleaned properly.
Stayed 6 nights in Nov 2024

6/10 Okay

Stacy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First time leaving a review but just had to for this property. If you truly want to get a good Costa Rica experience dont come here! Dinner and breakfast was ok, but the selection at lunchtime was terrible. The bed was super hard I could barely sleep at night. The floor in our bedroom was sticky (gross) so thank God I brought slippers. Its scary to walk at night, there’s racoons everywhere (in the restaurant, lobby and hallways leading to the room) so scary! The bathrooms are super uncomfortable, the bathtubs are very high with a piece of concrete on the borders making it very hard to get in and out. They had metal handles inside the bathtub (I guess they know its tough) but even with the handles my pregnant self had a hard time to the point im leaving with a nig old bruise on my calf. The cleanliness is a problem - the sheets looked nasty, the bathtub didnt not look clean and the shower curtain was very gross. The cleaning crew even forgot a really nasty sponge they used to clean on the sink counter right next to my toothbrush which totally grossed me out lol The positives were definitely the placement of the hotel, the pool was nice and big and the staff attitude was great. Ive been to very nice resorts but with staff that were overworked and over it which can ruin the experience. At least here the staff seems genuinely happy and glad to help which is great. Bottom line: i get that the hotel is working on renovations, BUT a place can be outdated AND clean
Stayed 3 nights in Dec 2024

4/10 Poor

Melissa

Traveled with family
I'll start with a good- the grounds are beautiful and really meticulously maintained-- staff is constantly out there working on landscape and the facility itself is beautiful. The beach was well maintained and was also gorgeous and an added bonus here. The rooms could use some updates, Cockroaches were crawling out of the bathroom drains overnight. We found out 2 days later that there was a completely new side that opened the week before we were there. If it we had known that I would have requested that side, or if it weren't for the inconvenience of moving. The drink selection was terrible. There was only 1 beer option, one each red and white wine. Liquor was below bottom shelf and some was nearly undrinkable. Drinks were inconsistent-- I ordered a margarita 5 different times and got 4 different drinks, one of which I couldn't even drink. The food was AWFUL. Even breakfast was below par-- how hard is it to make an omelet at the omelet station? Zero flavor, overcooked, definitely far from "resort quality". That said, again on the brand new side-- food was edible at the mexican place and the 2 pool side food stands. The entertainment was lacking- musician plays for 1 hr only and then there is kid programing on the main stage. The main shows were good but the poor dancers shoes were falling apart and their costumes mended together. I felt bad for them and their lack of proper outfitting. A budget resort- but I cannot say I would try a RIU again anywhere.
Stayed 7 nights in Nov 2024

4/10 Poor

Gilbert

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kile

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the engagement with all of the staff! Pura Vida!
Stayed 5 nights in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

Kamlesh, Vernon Hills

Traveled with family and small children
Liked: Staff & service
Our bed was bug/insect infected and my wife and I have bug bites all over. Still recovering from it. Bed was very hard. Elevator did not work on our side of the building so it was a very long walk to go to the other side. We were on the 5th floor so it was so difficult. So called restaurants were not open on most days. So buffets were the only option. People were polite. Toiletries were not provided it gets 3 stars. Location is excellent. Safe.
Stayed 5 nights in Nov 2024

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, well kept
Stayed 7 nights in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time.. nice beach and pool and activities. Difficult to get to from San Jose airport
Stayed 3 nights in Nov 2024

2/10 Terrible

Grecia

Disliked: Cleanliness, staff & service, property conditions & facilities
I was very disappointed with the rrsort itself! Me and my boyfriend went for our first time, the beach was dirty and not clean, the staff were greeting and offering drinks to american people and not hispanic whoa lso comes international from another country. The anination was not the best! The muaic they had was repetetive and very very low rhey didnt had someone to control the music! The night club is not part of the "resort" which neans tgatvyou would have to pay for the drinks when you go! I never had an experience of going to a tesort that is all inclusive and had to paid for drinks at their nightclub inside the resort! The shows eoukd be done at 10:30 to 10:45 p.m. and they would turn off the lights as if they were kicking is out! They had a sport bar that only had a tennis table and one pool table but the ambiance was not the greatest!
Stayed 4 nights in Nov 2024

6/10 Okay

Floriberta

Traveled with family
Liked: Cleanliness, amenities
Overall was okay I personally didn’t like the room with the dated bedding.
Stayed 5 nights in Nov 2024

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
The route was horrible, there is not consideration for tourism, the employees at the buffet, they started handle the food witouth gloves.lp
Stayed 6 nights in Nov 2024

6/10 Okay

mark

Traveled with partner
Liked: Cleanliness
Service staff gave up towards the end of our stay. But the sushi was excellent!!
Stayed 7 nights in Nov 2024

10/10 Excellent

Henry, Perth Amboy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV in the room needs to be updated. The elevators need to be updated. I got stuck twice and the display inside the elevator was not functioning.
Stayed 7 nights in Nov 2024

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great food.
Stayed 3 nights in Nov 2024

8/10 Good

Jennifer

Stayed 5 nights in Nov 2024

6/10 Okay

JU YOUNG

Traveled with family and small children
Liked: Staff & service
직원들은 대체적으로 친절하나 청소상태가 불량합니다. 도착했을때 세면대가 막혀있어서 관리자를 불러 뚫어보니 검은색 찌꺼기가 많이 올라왔습니다. 청소한 이후 바닥에도 검은색 찌꺼기가 많이 붙어 있어서 불쾌했습니다.
Stayed 3 nights in Nov 2024

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Not bad Not great
Stayed 7 nights in Nov 2024

10/10 Excellent

Justin Samuel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Pool staff were great. Buffet was excellent with lots of food choices. It was nice not to have reservations for specialty restaurants.
Stayed 7 nights in Nov 2024

6/10 Okay

Sushma

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was ok, dated but ok. Staff and service was very good. They were helpful when my kid had accident in the night. Dinning options were there but the food was very bad in all of them. My kid survived on ice-cream and french fries the entire 4 days stay as some food he eat there didn't sit well and it was the case with few more kids in our group.
Stayed 4 nights in Nov 2024

10/10 Excellent

Dennis Dwayne, Colorado Springs

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at Riu Guanacaste twice now and my wife and I have had a wonderful relaxing vacation. All the employees were there to assist me if I needed anything and were completely helpful. I would go there again in a heartbeat.
Stayed 9 nights in Nov 2024

4/10 Poor

Mike

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel needs a major renovation. There’s mold everywhere in the spa, workout room and some areas around the property. The food and beverage stuff are super nice. Bellman stuff need to be more helpful and help the customers with their luggage’s instead of standing around.
Stayed 4 nights in Nov 2024

6/10 Okay

Alberto

Disliked: Staff & service
Most of the areas is poor service personal on RIU palace guanacaste trade you for you color not like a customer when you pay all service incluide I spect so much more for this hotel
Stayed 7 nights in Nov 2024

10/10 Excellent

Venante

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Landscaping
Stayed 5 nights in Nov 2024