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Hotel Riu Palace Costa Rica - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Costa Rica - All Inclusive

Aerial view
Creator video
1 bedroom, minibar, in-room safe, desk
Interior
4 outdoor pools, pool umbrellas, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Room service
  • Bar
  • Spa
  • Pool

Explore the area

View in a map
Playa Matapalo- Sardinal, Carrillo, Sardinal, Guanacaste
  • Diamante Eco Adventure Park
    ‪6 min walk‬
  • Coco Beach
    ‪36 min drive‬
  • Ocotal Beach
    ‪39 min drive‬
  • Liberia (LIR-Daniel Oduber Intl.)
    ‪52 min drive‬

Room options

View all photos for Junior Suite (Tropical View, U)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Tropical View, U)

7.0 out of 10
Good
(17 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (E)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Ocean View (E)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Ocean View (B2C-CA)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (E)

1 bedroom, minibar, in-room safe, desk

Suite, Jetted Tub, Ocean View (E)

  • 786 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Tropical View, B2C-CA)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Tropical View, B2C-CA)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C-CA)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Garden View (B2C-CA)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (Jacuzzi | C)

1 bedroom, minibar, in-room safe, desk

Suite (Jacuzzi | C)

  • 786 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior (L))

1 bedroom, minibar, in-room safe, desk

Junior Suite (Superior (L))

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (U)

1 bedroom, minibar, in-room safe, desk

Family Suite, 2 Bedrooms (U)

  • 785 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (U)

1 bedroom, minibar, in-room safe, desk

Suite, Jetted Tub, Ocean View (U)

8.8 out of 10
Excellent
(5 reviews)
  • 786 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (U)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Garden View (U)

8.0 out of 10
Very good
(137 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (C)

1 bedroom, minibar, in-room safe, desk

Family Suite, 2 Bedrooms (C)

  • 785 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite (L)

1 bedroom, minibar, in-room safe, desk

Junior Suite (L)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, desk

Suite, Jetted Tub, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-US)

1 bedroom, minibar, in-room safe, desk

Family Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (L)

1 bedroom, minibar, in-room safe, desk

Suite, Jetted Tub, Ocean View (L)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (Tropical View, B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, B2C-US)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Tropical View, B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C-US)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Garden View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (L)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Ocean View (L)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (L)

1 bedroom, minibar, in-room safe, desk

Family Suite, 2 Bedrooms (L)

  • 431 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Superior (L))

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Ocean View (U)

8.2 out of 10
Very good
(45 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (U)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Tropical View, B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Tropical View, U)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Standard | E)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Standard | E)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (E)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Courtyard View (E)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (C)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Ocean View (C)

7.0 out of 10
Good
(4 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-CA)

1 bedroom, minibar, in-room safe, desk

Family Suite, 2 Bedrooms (B2C-CA)

  • 785 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (Jacuzzi | B2C-CA)

1 bedroom, minibar, in-room safe, desk

Suite (Jacuzzi | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View, C)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Tropical View, C)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (C)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Garden View (C)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Garden View (C)

7.2 out of 10
Good
(17 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Tropical View, C)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior with Garden View

1 bedroom, minibar, in-room safe, desk

Suite Junior with Garden View

  • 430 sq ft
  • Sleeps 4

View all photos for Room Superior

1 bedroom, minibar, in-room safe, desk

Room Superior

  • 430 sq ft
  • Sleeps 4

View all photos for Family Suite -5 guests-

1 bedroom, minibar, in-room safe, desk

Family Suite -5 guests-

  • 785 sq ft
  • Sleeps 5

View all photos for Suite Junior with Sea View

1 bedroom, minibar, in-room safe, desk

Suite Junior with Sea View

  • 430 sq ft
  • Sleeps 4

View all photos for Suite Superior with Ocean View

1 bedroom, minibar, in-room safe, desk

Suite Superior with Ocean View

  • 785 sq ft
  • Sleeps 2

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About this property

Hotel Riu Palace Costa Rica - All Inclusive

4-star Sardinal property with free water park
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Costa Rica - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
Hotel Riu Palace Costa Rica - All Inclusive offers 538 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sardinal property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include facials and body scrubs. The spa is equipped with a hot tub and a steam room. Guests under 17 years old are not allowed in the spa.
Hotel Riu Palace Costa Rica - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Costa Rica - All Inclusive features a full-service spa, a complimentary water park, and 4 outdoor swimming pools. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Art Deco property also offers a children's pool, a nightclub, and a 24-hour fitness center. Onsite self parking is complimentary.

Hotel Riu Palace Costa Rica - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Hotel Riu Palace Costa Rica - All Inclusive has 4 restaurants on site.
A complimentary grocery shopping service is offered and 24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Rowing/canoeing
Surfing/body boarding

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Tennis
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Living room
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Massage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 17 years old are not allowed in the spa

Property is also known as

Costa Rica Hotel Riu
Costa Rica Hotel Riu Palace
Costa Rica Palace
Hotel Riu
Hotel Riu Costa Rica
Hotel Riu Costa Rica All Inclusive
Hotel Riu Palace
Hotel Riu Palace Costa Rica All Inclusive
Palace Costa Rica
Hotel Riu Palace Costa Rica All Inclusive El Ocotal
Riu Palace Costa Rica El Ocotal
Riu Palace Costa Rica
Riu Palace Costa Rica All Inclusive El Ocotal
Riu Costa Rica Inclusive Ocot
Riu Palace Costa Rica All Inclusive
Hotel Riu Palace Costa Rica All Inclusive
Hotel Riu Palace Costa Rica - All Inclusive Sardinal

Hotel Riu Palace Costa Rica - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 564 out of 1221 reviews
Rating 8 - Good. 303 out of 1221 reviews
Rating 6 - Okay. 192 out of 1221 reviews
Rating 4 - Poor. 92 out of 1221 reviews
Rating 2 - Terrible. 70 out of 1221 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Gilberto

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The AC did not work for 2 days in the hotel , in our room never worked properly, food eatable but bland.
Stayed 4 nights in Apr 2025

8/10 Good

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Keshia

Liked: Cleanliness, amenities, property conditions & facilities
Loved it!
Stayed 4 nights in May 2025

8/10 Good

akilah

Stayed 4 nights in May 2025

10/10 Excellent

Pedro P Izquierdo

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 6 nights in Jun 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal fue muy amable.
Stayed 6 nights in May 2025

10/10 Excellent

Stuart

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, multiple pools so it’s not crowded. Would go back
Stayed 7 nights in May 2025

6/10 Okay

Perla Margarita Encarnacion

Traveled with partner
The room can be a little bit more nicer and cleaner . They lack entertainment as well . The staff is very nice and they go above and beyond to accommodate you .
Stayed 3 nights in May 2025

10/10 Excellent

Sheri

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort! All inclusive resort with a very good selection of different foods and drinks. The staff were very friendly and accommodating. Our pool waiter named Danny was amazing. He was so nice and very attentive. The nightly themed shows were very entertaining. Rooms are well-equipped with everything you need and very clean.
Stayed 6 nights in May 2025

8/10 Good

Shelley

Traveled with family
It’s a beautiful hotel! Most of the staff there are friendly, especially the people working at the bar areas. This hotel is really isolated and there is nothing to see. The bad part is that the road getting close to the hotel is in the poor shape with many many potholes and it makes the driving condition somewhat difficult .
Stayed 6 nights in May 2025

6/10 Okay

angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We have stayed at MANY RIU properties around the world and were excited to try this one out. I will say that the grounds are stunning and ALL staff members are extremely polite. Didn’t meet anyone who wasn’t willing to help out or chat with you. However, upon entering our room we were shocked to see that the rooms needed A LOT of upgrades. The color scheme is off entirely (haha) but the wood was all painted white and just looked cheap. There is definitely a smell in the rooms…we had to be moved from the first one because it was so bad. We assumed it was from the humidity. Second room was a tad bit better in terms of the smells. As for the food, it wasn’t terrible but we were very disappointed that many days they were out of certain items. I for one, really enjoy fresh salmon for breakfast and I think it was only available for 3 of the 7 days we were there. I never found it after that. We ate at the Japanese restaurant one night and we fell in love with the tuna! We decided to go there again as our final dinner and soak in the tuna one last time but lo and behold, they were OUT OF IT. Again, a huge disappointment. Get to the restaurants early…especially the steak house and Japanese ones. Lines get very long and if you don’t make the first searing , they’ll give you a pager to come back for the second seating. Absolutely fell in love with Costa Rica. It is a beautiful country with lots to do. We will be back to CR but more than likely will not return to this RIU.
Stayed 7 nights in May 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing
Stayed 4 nights in May 2025

10/10 Excellent

victor MANUEL

Stayed 6 nights in May 2025

6/10 Okay

Emma

Liked: Cleanliness
Was left underwhelmed. No nightlife - wish there was a disclaimer that the club and casino were closed for renovations. We had to go off property to have a some nights out. Food was not good at all except for breakfast. Liquor was watered down I am not a drinker and on my 3rd drink I gave up had no buzz nothing. Got food poisoning on our 3rd day. Along with a few other guests. We ended up spending extra money for my boyfriend to eat out at restaurants because the food was subpar.
Stayed 6 nights in May 2025

10/10 Excellent

Amika

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 4 nights in May 2025

10/10 Excellent

gingerRose

Liked: Cleanliness, amenities, property conditions & facilities
so much fun everyone was so nice and friendly!!
Stayed 4 nights in May 2025

8/10 Good

Joi

Stayed 3 nights in May 2025

2/10 Terrible

Ana

Traveled with family
Disliked: Room comfort
Stayed 4 nights in May 2025

6/10 Okay

Alfred

Traveled with family
Liked: Staff & service, property conditions & facilities
This is not a 4+ Star resort. It's OK 3 stars at best. When we booked it was "Adult Only" but apparently changed since then. The pools are nice, but they're packed with people and children and large drunk groups. The staff was friendly, and we enjoyed the trip to the Water Park. The food is hit or miss, but never great. As far as all-inclusive food goes it was below average. One night I could only eat one bite of my entre. The rooms are outdated, and you might think you were renting them by the hour from the look and feel. I'm glad we just stayed a few days. It was our first time at a Riu property, and we'll never stay at another after this experience.
Stayed 3 nights in May 2025

8/10 Good

Bridgette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great time - slightly dated - great food.
Stayed 3 nights in May 2025

6/10 Okay

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
N/a
Stayed 4 nights in May 2025

6/10 Okay

Ciera

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pros: -Staff are great and property is very clean -Buffet food is actually really good -Snack area has food at all time -In room liquor bottles, and they even brought us tequila upon request Cons: -No AC in many of the common areas, so sweating while eating was a normal -Everything closes up very early. Bars were done at midnight. Theres only one pool bar and it was closed very early. Even the pool appears cloeed around 7 with no lighting in the area. You can swim hut it'll be very dark with no music, etc -"specialty" restaurants dont take reservations but you have to show up by 6 if you want any chance of getting in. They also all close by 830 which is annoying when many excursions dont return until 6 or 7pm -Shows were not that great
Stayed 3 nights in May 2025

10/10 Excellent

SILVIA, DES PLAINES

Stayed 7 nights in May 2025

6/10 Okay

JoAnn

Traveled with family
Disliked: Cleanliness
Let’s start with positives the hotel is well manicured and pretty from outside. Views from balcony especially at sunset are beautiful! The lobby is clean and the staff especially at the poolside is very entertaining and friendly. The buffet has a good selection of food but is not open for lunch. Now the negatives the rooms are runned down and need major upgrades. Every day a different issue anything from AC not working to toilet not flushing not to mention that my adult kids room had an odor of sewage coming from tub in room. On our hotel balcony we would wake up to hear and see construction happening at Riu Guanacaste that was completely shut down for renovation. The specialty restaurants were NOT good. From constant flys on food to hair found on my plate. I actually lost weight on vacation. Overall we made the best of it but I will never go back and probably not stay at a Riu resort destination again, very disappointing!
Stayed 6 nights in May 2025