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Mansión Serrano

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mansión Serrano

Traditional Triple Room | Bed sheets
Hallway
Classic Double Room | Bathroom | Shower, rainfall showerhead, towels, soap
Exterior
Basic Triple Room | Bathroom | Shower, rainfall showerhead, towels, soap

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
200 Ignacio Zaragoza Centro Histórico, El Fuerte, Sin., 81820
  • El Fuerte Plaza
    3 min walk
  • Municipal Palace
    4 min walk
  • Sacred Heart of Jesus Church
    5 min walk

Room options

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | Bed sheets

Traditional Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

Premium Double Room | Bed sheets

Premium Double Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Bed sheets

Classic Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Triple Room

Traditional Triple Room | Bed sheets

Traditional Triple Room

  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed

Junior Quadruple Room

  • Sleeps 4
  • 1 King Bed, 1 Twin Bed and 1 Large Twin Sofa Bed

View all photos for Family Double Room

Family Double Room | Bed sheets

Family Double Room

  • Sleeps 4
  • 2 King Beds

Family Triple Room

  • Sleeps 4
  • 1 King Bed, 1 Twin Bed and 1 Large Twin Sofa Bed

View all photos for Basic Triple Room

Basic Triple Room | Bed sheets

Basic Triple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About this property

Mansión Serrano

3-star El Fuerte hotel with restaurant
Along with an outdoor pool, this hotel has a restaurant and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services, and dry cleaning. Change of towels is available on request.
Mansión Serrano offers 10 accommodations with air conditioning. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide.
In addition to a children's pool, Mansión Serrano provides a waterslide and an outdoor pool. The hotel offers a restaurant. A business center is on site at this 3-star property.

Public areas are equipped with complimentary wireless Internet access. This El Fuerte hotel also offers a garden, a picnic area, and concierge services. Complimentary uncovered self parking is available on site.

Mansión Serrano has designated areas for smoking.

Mansión Serrano has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Outdoor pool
  • Waterslide

Conveniences

  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:30 PM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets stay free
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning deposit: MXN 300 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 7:00 PM

Property is also known as

Mansión Serrano Hotel
Mansión Serrano El Fuerte
Mansión Serrano Hotel El Fuerte

Mansión Serrano Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 55 out of 69 reviews" "
Rating 8 - Good. 11 out of 69 reviews" "
Rating 6 - Okay. 2 out of 69 reviews" "
Rating 4 - Poor. 0 out of 69 reviews" "
Rating 2 - Terrible. 1 out of 69 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Martha L

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, charming hotel with an excellent bar.
This place was wonderful. Cerocahui is a small town, but the hotel is right off the center. The buildings are old and very charming, but have had upgrades to make them more comfortable. There are no TVs in the rooms, no internet in the rooms, and extremely limited cell service everywhere in town. Which is to say it’s an excellent place to disconnect and unwind. High-speed internet is available in the lobby, which was great for catching up on news, messages, emails, and sending out photos. Breakfast is included, and it was delicious. It included coffee, juice, fresh fruit, muffins and made-to-order eggs. Lunches and dinners are available. We had one dinner. Flavor-wise it was amazing, but the beef was over-cooked. The bar is wonderful. In addition to their own wines and the usual selection of Mexican beers, the bar keeps crafted some amazing cocktails, including traditional drinks and more regional cocktails with things like Sotol. If I were to stay again, I wouldn’t spring for the vineyard-front room. The vineyard itself is quite small and the view isn’t worth the extra cost. The other rooms open into a lovely courtyard, which is very lovely. My only criticism is that the hotel doesn’t take any cash. It seems to be a common theme among all the Balderrama hotels. It wasn’t so much of an issue here, as we could easily bill things to the room and pay with a single card transaction when we checked out.
Stayed 2 nights in Mar 2024

10/10 Excellent

Humberto

Stayed 1 night in Mar 2024

8/10 Good

Valorie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Mar 2024

10/10 Excellent

Valorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great area for sightseeing and walking around. The staff are very friendly and courteous.
Stayed 1 night in Mar 2024

10/10 Excellent

Cristina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Expedia description was accurately presented. It's a perfect place to stay when visiting El Fuerte and hopping on/off El Chepe. If you need a quiet, clean, and comfortable place to spend the night, Mansion Serrano is your place.
Stayed 1 night in Mar 2024

10/10 Excellent

Luis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property is nice. Breakfast is not offered.
Stayed 1 night in Mar 2024

10/10 Excellent

jorge, Hamilyon

Liked: Cleanliness, staff & service, property conditions & facilities
Quality and price also the convenient to interesting area.
Stayed 1 night in Nov 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Very amenable and friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

Ana Luisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Blanca

Traveled with family
Liked: Amenities
Excelente
Stayed 1 night in Aug 2024

10/10 Excellent

Jesus Guadalupe

Stayed 1 night in Jul 2024

10/10 Excellent

Katiria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito
Stayed 1 night in Aug 2024

8/10 Good

Kevin Omar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disponibilidad de piscina
El horario para usar la alberca es muy limitado, no puedes usarla de noche, tampoco podras hacer mucho ruido al usarla si la habitacion de junto esta en uso, el ambiente es muy tranquilo.
Stayed 2 nights in Aug 2024

10/10 Excellent

ISMAEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Increíble
Stayed 1 night in Aug 2024

10/10 Excellent

Katiria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy limpio
Stayed 1 night in Apr 2024

10/10 Excellent

Rosa Delia

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Jul 2024

10/10 Excellent

Cristina Quezada

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio y atención. La alberca tiene tobogán y los niños se la pasaron excelente
Stayed 1 night in Aug 2024

10/10 Excellent

Nómina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Eileem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto, lo recomiendo limpio y accesible
Stayed 1 night in Jul 2024

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cómodo y tranquilo
Habitación colonial cómoda, minisplit enfría muy bien, alberca refrescante y desayuno rico. Fue una estadía aceptable. El reglamento de hotel pide a huespedes no tener musica a alto volumen y es bueno cuando quieres descansar y pasar noche tranquila. Lo único por mejorar es habilitar el estacionamiento para autos ya que se encontraba cerrado.
Stayed 1 night in Jul 2024

10/10 Excellent

norma

Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy bien conservado . No pudimos usar la alberca porque un día antes había llovido muy fuerte y enturbió el agua ( cosa que está fuera de control ) la habitación muy amplia con todos los servicios funcionando .
Stayed 1 night in Jul 2024

10/10 Excellent

Katiria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

CARLOS VILLARREAL

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El único pero que le pongo, es que la alberca la cierran a las 7pm y siendo periodo vacacional deberían extenderlo a las 9pm Todo lo demás muy bien, habitaciones amplias y limpias, instalaciones igual.
Stayed 2 nights in Jul 2024