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Hotel Villas Del Lago

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Villas Del Lago

Exterior
Outdoor pool
Free WiFi, bed sheets
Lake
Reception

Reviews

2.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included
  • Pool
  • Housekeeping
  • Free WiFi

Explore the area

Map
Carretera Nagua - San Francisco Km 5, El Factor, MarĂ­a Trinidad SĂĄnchez, 33000
  • Playa de Nagua
    14 min drive
  • Coson Beach
    48 min drive
  • El marisco del mundo
    3 min drive
  • Samana (AZS-El Catey Intl.)
    39 min drive

Room options

View all photos for Family Twin Room

Family Twin Room | Free WiFi, bed sheets

Family Twin Room

  • 200 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

  • 200 sq ft
  • Lake view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite

Family Suite | Free WiFi, bed sheets

Family Suite

  • 200 sq ft
  • Lake view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Luxury Room

Free WiFi, bed sheets

Luxury Room

  • 200 sq ft
  • Lake view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Junior Suite

Junior Suite | Free WiFi, bed sheets

Junior Suite

  • 200 sq ft
  • Lake view
  • Sleeps 2
  • 1 Large Twin Bed

About this property

Hotel Villas Del Lago

3-star El Factor hotel with restaurant
Along with an outdoor pool, this hotel has a restaurant and 2 bars/lounges. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Hotel Villas Del Lago offers 18 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include bathtubs. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This El Factor hotel also offers an outdoor pool and coffee/tea in a common area.

Hotel Villas Del Lago has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
Hotel Villas Del Lago has a restaurant on site.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • Ecotours
  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Private bathroom
  • Towels provided

Food and drink

  • Champagne service

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: 2:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
No pets and no service animals are allowed at this property

Property is also known as

Hotel Villas Del Lago Hotel
Hotel Villas Del Lago El Factor
Hotel Villas Del Lago Hotel El Factor

Hotel Villas Del Lago Reviews

Reviews

2.8
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 2 out of 3 reviews" "

5.0/10

Cleanliness

4.0/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Dashvelly

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I made a last minute booking because I was in the area later than expected. Upon arrival to the hotel they refused to let me stay because they were having a problem with the water and weren't accepting guests at the time. However, they processed my payment and confirmed my booking. The person in the hotel at my time of arrival was a security guard (there was no one available at the front desk) So I went ahead and requested a refund through Orbitz since that's where I booked it. Orbitz states that the person in charge for the refund in the hotel does not speak English, therefore I have been denied of a refund. I am very upset and consider this a scam since the hotel took my money, cancelled on me and Orbitz is not able to cancel a transaction that is still pending bank wise.
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Lo positivo: El lugar es bonito, rodeado de naturaleza. Lo negativo: No hay seguridad, te sientes inseguro. Problemas eléctricos, va y viene la luz, va y viene el agua, no hay agua caliente. En la habitación que me tocó, en el gazebito de afuera el drenaje estaba dañado y se estancaba el agua. En general, un lugar con mucho potencial por como estå, no recomendado.
Stayed 1 night in Dec 2023

2/10 Terrible

Lorenzo Antonio