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Imago Hotel & Spa

4.5 star property

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Photo gallery for Imago Hotel & Spa

Standard Double or Twin Room | Premium bedding, minibar, in-room safe, individually furnished
Exterior
Interior
Indoor pool, sun loungers
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym
  • Breakfast included

Explore the area

Map
Calle 669, 40, El Calafate, Santa Cruz, 9405
  • Gnome Village
    ‪7 min drive‬
  • El Calafate Historical Interpretation Center
    ‪8 min drive‬
  • Glaciarium
    ‪10 min drive‬
  • El Calafate (FTE-Comandante Armando Tola Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, minibar, in-room safe, individually furnished

Standard Double or Twin Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Standard With Hill View

Premium bedding, minibar, in-room safe, individually furnished

Double Room Standard With Hill View

  • Hill view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Interior

Mirador del Lago Hotel

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (461)
$121 nightly
The price was $138
The price is $121 total
All taxes and fees included in total
Mirador del Lago Hotel

About this property

Imago Hotel & Spa

4.5-star hotel in Macrozona Bahía Redonda y Primeros Faldeos
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Imago Hotel & Spa offers 54 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and bidets.

This El Calafate hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Imago Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
In addition to a full-service spa, Imago Hotel & Spa features an indoor pool and a health club. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. This luxury hotel also offers a sauna, spa services, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Imago Hotel & Spa is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Cicero Bistro - Overlooking the ocean and garden, this delicatessen serves breakfast and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cicero Bistro

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between April 1 and September 1.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Imago
Imago El Calafate
Imago Hotel
Imago Hotel El Calafate
Imago Hotel & Spa El Calafate, Argentina - Patagonia
Imago Hotel And Spa
Imago Hotel El Calafate
Imago Hotel & Spa El Calafate
Imago Hotel Spa
Imago Hotel Spa
Imago Hotel & Spa Hotel
Imago Hotel & Spa El Calafate
Imago Hotel & Spa Hotel El Calafate

Imago Hotel & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 49 out of 91 reviews
Rating 8 - Good. 22 out of 91 reviews
Rating 6 - Okay. 5 out of 91 reviews
Rating 4 - Poor. 11 out of 91 reviews
Rating 2 - Terrible. 4 out of 91 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Clothilde

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Nicolas rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar exelente

La atencion exelente de toodo el personal del hotel, super atentos, avise que lo reserve por el cumple de mi pareja y que era sorpresa y me segundearon en todo momento para que fuera una sorpresa y hasta le llevaron un presente super rico Todos super amable y el lugar hermoso y tranquilo
Stayed 1 night in Feb 2025

10/10 Excellent

Paul Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Imago was wonderful. The staff were highly professional and well informed. They helped and offered their services freely. Loved Ramiro who gave me important tips like which side of your bus to sit on to get best views. The pool and spa were so necessary after long hikes to ease tired muscles to do more. A gift. Paula was special and courteous. Thank you Imago and staff!
Stayed 5 nights in Feb 2025

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Alan

Stayed 1 night in Jan 2025

10/10 Excellent

Sau Lin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good spa specially after full day hiking
Stayed 2 nights in Jan 2025

10/10 Excellent

MARCELO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff are extremely friendly and helpful, it was the best part of our stay
Stayed 3 nights in Jan 2025

4/10 Poor

agustin

Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No air conditioning and too small
Stayed 3 nights in Dec 2024

6/10 Okay

wing

Traveled with family
Liked: Cleanliness, property conditions & facilities
Interior of the property is good. Breakfast coffee was terrible. No parking lot. Far away from town. It offered shuttle service. The hotel mandated to use their exchange rate in favor to them that they can charge more. We can't pay with their currency even we have their custom tourist document. Other hotel allowed us to pay in local currency without threaten us to pay taxes.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel, el personal es muy amable, de los lugares en los que hemos estado en nuestra estancia en Argentina sin duda el mejor, es el hotel que más nos ha gustado !!
Stayed 1 night in Nov 2024

10/10 Excellent

Ramon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Imago was nice and comfy place to stay. Is very easy to access and personal was kind and helpful. Pool is great.
Stayed 2 nights in Oct 2024

10/10 Excellent

JULIAN

Stayed 4 nights in Sep 2024

10/10 Excellent

Ajit

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Mahesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice and property was very clean.
Stayed 2 nights in Feb 2024

8/10 Good

Mauricio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La unica cosa que no me gustó es que no todos los cuartos tienen aire acondicionado. De los 4 cuartos que teniamos, creo que solo 1 tenia aire.
Stayed 3 nights in Feb 2024

4/10 Poor

Cheryl

Liked: Cleanliness
Disliked: Staff & service

Not happy

Very disappointed in front desk as policies. 1) they would not change less than $50 and it was my last day in Argentina and just needed tip money for their employees 2) exchange rate was a rip off - 750 vs 1000 at our last hotel 3) gave us wrong opening time of glacier museum which we based our day on 4)no free bottled water in the room
Stayed 1 night in Jan 2024

8/10 Good

Marina

Stayed 2 nights in Dec 2023

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, with very helpful staff. Nice warm pool, great views of mountains, and on site spa.
Stayed 2 nights in Sep 2023

4/10 Poor

Gerhard

Traveled with partner
Disliked: Staff & service, amenities
Serious deficits in service. Neglected surrounding of the hotel buildings. Asking for a delay of just 30 minutes for check out you simply get the answer “ not possible”. I.e. substantial lack of customer friendliness
Stayed 2 nights in Apr 2023

8/10 Good

Lyn, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property but the mattress and towels need upgrading.
Stayed 2 nights in Mar 2023

4/10 Poor

Carmen, Gainesville

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Disappointing rating as a 5-star hotel. Far from the city with limited shuttle options.
Stayed 3 nights in Dec 2022

10/10 Excellent

Brian M, Hoboken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, helpful staff, great breakfast, great pool, great location, free bus to town