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Hotel Kaiserhof

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Kaiserhof

Exterior
Meeting facility
Comfort Double Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing
Lobby lounge
Daily buffet breakfast (EUR 9.50 per person)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Spa
  • Air conditioning

Explore the area

Map
Wartburgallee 2, Eisenach, TH, 99817
  • Nikolaitor
    1 min walk
  • Karlsplatz
    2 min walk
  • Nikolai Church Eisenach
    2 min walk
  • Erfurt (ERF)
    53 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Single Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Economy Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room (Studio)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Economy Double Room (Studio)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Studio)

Double Room (Studio) | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Double Room (Studio)

  • Sleeps 2
  • 1 Queen Bed

Comfort Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Comfort Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

Vienna House by Wyndham Thüringer Hof Eisenach

Pet friendly
Free WiFi
Restaurant
Gym
4.4 out of 5, Excellent, (507)
The price is $88
per night
$98 total
includes taxes & fees
Dec 11 - Dec 12
Vienna House by Wyndham Thüringer Hof Eisenach

About this property

Hotel Kaiserhof

4-star Eisenach hotel with 1 restaurants, connected to a shopping center
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a conference center, and self parking.
Hotel Kaiserhof offers 64 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

This Eisenach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, facials, body treatments, and manicures and pedicures.
Hotel Kaiserhof features a full-service spa and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Eisenach hotel also offers spa services, a library, and multilingual staff. Guests can use the health club at a partner property. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hotel Kaiserhof is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Turmschaenke - This restaurant specializes in international cuisine and serves dinner only. Reservations are required.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (EUR 10 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 9.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Turmschaenke

Things to do

  • Bicycle rentals
  • Full-service spa
  • Library
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1897
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per day
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.50 per person
  • Uncovered self parking fee: EUR 10 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 25.0 per day
  • Facilities fee: EUR 10 per person and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hotel Kaiserhof
Hotel Kaiserhof Eisenach
Kaiserhof Eisenach
Hotel Kaiserhof Hotel
Hotel Kaiserhof Eisenach
Hotel Kaiserhof Hotel Eisenach

Hotel Kaiserhof Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 68 out of 184 reviews" "
Rating 8 - Good. 75 out of 184 reviews" "
Rating 6 - Okay. 32 out of 184 reviews" "
Rating 4 - Poor. 7 out of 184 reviews" "
Rating 2 - Terrible. 2 out of 184 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Allan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Perfect location next to old part of town.
Stayed 2 nights in Mar 2024

6/10 Okay

Branislav

Stayed 1 night in Dec 2023

10/10 Excellent

Louis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Nice old fashion Hotel..close to the trains station and many other local attractions.Quiet, even in a traffic area..Good breakfast available early, even on Sunday
Stayed 1 night in Oct 2023

10/10 Excellent

Mark, Riverside

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful old-style hotel. Just minutes (drive) from the castle.
Stayed 1 night in Jul 2023

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
wonderful
Stayed 2 nights in Apr 2023

10/10 Excellent

Adrian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Denis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

6/10 Okay

Monika

Stayed 1 night in Sep 2022

10/10 Excellent

minjin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall staff was particularly helpful and friendly
Stayed 1 night in Sep 2021

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, good food but lightly outdated rooms.
The hotel is in a great location to explore Eisenach and there is a lot to see. The service is great and the restaurant is one of the best that I have ever had the pleasure to eat in. The only critic I would have is that the room we stayed (115) in was a bit old. The minibar cupboard was screwed shut and the shower was very small. However everything was clean and functional and there was plug sockets next to the bed and wifi was free and fast enough for video calls. Breakfast was typical for a German hotel of this class. It included a selection of cheeses, meats , rolls , cereals etc. Bacon and scrambled eggs also available.
Stayed 1 night in Feb 2020

10/10 Excellent

Davis, Hingham, Massachusetts

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An established hotel centrally located in this small city. My single room was small but comfortable and very reasonable. My only quibble would be that the shower was cramped, but that wasn’t a problem in my fellow travelers’ double room. The restaurant is closed on Saturdays and Sundays, but there are plenty of good places a short walk away.
Stayed 2 nights in Mar 2019

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities
AJS/Eisenach 2019
I have stayed here before, but was give this time a very Cold room on the 4th floor. no heating (minus 9c outside).
Stayed 2 nights in Jan 2019

6/10 Okay

alexander

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
A disappointment because of the room they gave me.
I had chosen this wonderful old-style hotel in the old town and was very disappointed to a get a room so close to the lift that I got woken up numerous times (until abour midnight) by the lift-engine humming at various frequencies and decibel.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall a good choice
The receptionist could hardly speak English although she was quite pleasant. Check in was easy. Although we asked for adjoining rooms, we were given 2 rooms quite far apart but on the same floor. This hotel was not as close to the station as it looks on the map but still walkable. It is right near to the town centre and we were able to walk back to it quite easily from Wartburg castle ( I would not recommend walking up as the route is very steep). Their advice on bus numbers was slightly inaccurate as they gave out a schedule to Wartburg as bus#9 but the actual bus is #8. As we were short on time and not sure if #8 was the right bus, we ended up with a taxi. We walked back to the hotel to ask them to call us a taxi but were told to walk to the bus station and hail one. This set us back on our tightly planned travel shedule and we ended up missing the train we intended out of Eisenach. Storing our luggage was also strange. We were led to an unused dining room and told to just leave it there. No security. We just came back and took the luggage without any checks.
Stayed 1 night in Dec 2017

8/10 Good

Royston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location for sightseeing.
Do some research on the location (Google street view) or finding the hotel car park will be difficult. Get there early for the easiest parking. The location is great for the town centre with the Bach museum not far away. The Wartburg castle is absolutely amazing and is straight up Wartburgalle on which the hotel is situated. Do not attempt to walk up; the narrow, winding road is very busy with visitor traffic and the car parking up there is good. The hotel is very nice inside even though the rooms are on the small side. You will not spend much time in them since there is so much to experience in Eisenach. We were late booking a meal in the restaurant but their sister hotel a few minutes walk up Wartburgalle had a nice restaurant with lovely food. breakfast at the Kaiserhof was really nice with some exceptional pastries. English no problem.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good location
The hotel is located extremely conveniently to explore the town as well as the Wartburg castle.
Stayed 1 night in Sep 2017

8/10 Good

Dee, Ohio

Liked: Cleanliness, staff & service, room comfort
Close to train, shopping and transportation
If you get there early, you can leave your bags, walk left around the corner one block to the Karlsplatz. It heads the shopping district where there are familiar stores and eateries. You can catch the 3/10 up the mountain to Wartburg Castle.
Stayed 1 night in Sep 2017

8/10 Good

sue, uk

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Convenient hotel for station and town. Good breakfast. Comfortable rooms
Stayed 3 nights in Sep 2017

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in great location
Great location that was walking distance from the train station and to good restaurants. Our room was large, clean and comfortable and had a great view of Wartburg Castle.
Stayed 1 night in May 2017

8/10 Good

Joerg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel, a little bit noisy.
A little bit noisy, neighborsroom snoring was clearly audible through the wall, otherwise a nice and clean hotel, easily accessible from the trainstation.

4/10 Poor

marco

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not good
Terrible service. Stuff so unpleasant. Nice building converted into hotel but rooms are very outdated, bed,shower,amenities... 2* max. Breakfast and the stuff there is the best part of this very sad selection . The castle nearby is worth the agony

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
Good 3 star hotel
Location is on the corner just about entering old town center. It's fine, Stuff is horrible, dry, un helpful and not cordial ( both afternoon and next morning shifts ) Horrible experience with the WiFi. Not recommended to anyone who needs to work. The receptionist is also the barista and the beauty of the lobby evaporates with the quality of service. Room beds are top soft, curtains don't make the room dark, and the fan of the air-conditioning is noisy.. Beautiful city and the castle is a treat