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Holiday Inn Express & Suites Mattoon by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Mattoon by IHG

Exterior
Mini-fridge, microwave, coffee/tea maker
Indoor pool
Lobby sitting area
Suite, Multiple Beds (Wet Bar) | Premium bedding, desk, iron/ironing board, cribs/infant beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Pet friendly
  • Air conditioning

Explore the area

Map
121 Swords Dr, Mattoon, IL, 61938
  • Mattoon Peterson Park
    ‪3 min drive‬
  • Mattoon City Hall
    ‪5 min drive‬
  • Sarah Bush Lincoln Hospital
    ‪6 min drive‬
  • Mattoon, IL (MTO-Coles County Memorial)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Corner (Wet Bar)

Premium bedding, desk, iron/ironing board, cribs/infant beds

Suite, 1 King Bed with Sofa bed, Corner (Wet Bar)

  • 300 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Low Floor, Wet Bar)

Premium bedding, desk, iron/ironing board, cribs/infant beds

Suite, 1 King Bed with Sofa bed (Low Floor, Wet Bar)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds, Accessible (Communication Accessible)

Premium bedding, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Twin Beds, Accessible (Communication Accessible)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Queen Bed with Sofa bed (Wet Bar)

Premium bedding, desk, iron/ironing board, cribs/infant beds

Suite, 1 Queen Bed with Sofa bed (Wet Bar)

  • 300 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, iron/ironing board, cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Wet Bar)

Premium bedding, desk, iron/ironing board, cribs/infant beds

Suite, 1 King Bed with Sofa bed (Wet Bar)

  • 300 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Wet Bar)

Suite, Multiple Beds (Wet Bar) | Premium bedding, desk, iron/ironing board, cribs/infant beds

Suite, Multiple Beds (Wet Bar)

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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Exterior

Best Western Heartland Inn

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (502)
The price is $160
per night
$179 total
includes taxes & fees
Feb 26 - Feb 27
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About this property

Holiday Inn Express & Suites Mattoon by IHG

Mattoon hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Mattoon by IHG offers 69 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Mattoon by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 576 square feet (52 square meters) include conference space. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite uncovered self parking is complimentary.

Holiday Inn Express & Suites Mattoon by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 576 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Mattoon
Holiday Inn Express Mattoon
Mattoon Holiday Inn Express
Holiday Inn Express Mattoon Hotel
Holiday Inn Express Suites Mattoon

Holiday Inn Express & Suites Mattoon by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 335 out of 697 reviews
Rating 8 - Good. 195 out of 697 reviews
Rating 6 - Okay. 93 out of 697 reviews
Rating 4 - Poor. 41 out of 697 reviews
Rating 2 - Terrible. 33 out of 697 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Bert

Liked: Staff & service
Disliked: Property conditions & facilities
The pool and hot tub no heat
Stayed 1 night in Nov 2024

6/10 Okay

Jane

Traveled with family
Disliked: Cleanliness, amenities
There appeared to be a homeless person they were allowing to sleep on the couch in the dining area. They next morning there was a blood stain on the couch that was not cleaned up until after the dining room closed. Also, there was a towel placed in the door to the pool overnight without anyone checking on it and removing it. There was also blood in the men’s bathroom by the pool. They apparently do not check common areas at the hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was way to soft, very uncomfortable.
Stayed 1 night in Oct 2024

4/10 Poor

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
The room I had 211 carpet was terrible, big stains in several spots and to worn out it was just dirty, needs immediate replacement. I told the front desk upon my arrival that the trash container just off the second floor elevator stunk badly and needed attention. the problem was not addressed until the next day. Room needs a total remodel, must of been built in 70's and never renovated. Not at all what i expect from Holiday inn. Either your standards have dropped terribly or just don't care.
Stayed 2 nights in Oct 2024

4/10 Poor

Tarvers

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The room was extremely cold and the heat didn't work in the room and they didnt have anymore rooms available.
Stayed 1 night in Sep 2024

8/10 Good

Tera

Liked: Cleanliness, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was delicious and kept well-stocked. The room was very clean and so was the lobby. Only negative was a couple employees standing near the front doors smoking every time we came and left. They were trying to hide it, but a non-smoker could smell it from thirty feet away. Perhaps they should provide an outdoor smoking area in a less traveled area.
Stayed 2 nights in Sep 2024

2/10 Terrible

Adam

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bathroom toilet was broken, the shower didn't drain and the room smelled like mold.
Stayed 1 night in Sep 2024

4/10 Poor

Tyrone

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Tom

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to fi d off of the interatate. Near wveeythi g.
Stayed 1 night in Aug 2024

2/10 Terrible

John

Liked: Cleanliness, staff & service, property conditions & facilities
My issue with this was I wasn't able to stay there last night because upon originally booking this stay it was for two weeks ago and somehow in the app it changed the day i booked to last night. I could never figure out how to change the days so I to rebook at the site two weeks ago and just eat the charge for last nights visit even though i wasn't there. all in all it was a frustrating experience with Expedia.
Stayed 1 night in Aug 2024

8/10 Good

Shelley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient for the location.
Stayed 1 night in Aug 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Aug 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jul 2024

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Eulalia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Quick and painless checkin with a very pleasant employee. The rooms are clean and comfortable. Overall a very good stay.
Stayed 1 night in Jul 2024

8/10 Good

Damon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Charles

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good service dated rooms
The ac in the first room didn't work. The lady at the front desk did a great job getting us into new room. The tvs are old and dated. The pool.was closed for maintenance. The breakfast was very good.
Stayed 1 night in Jul 2024

6/10 Okay

David, Santa Rosa

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Pool was unavailable, there were roofers working from 7am and the breakfast was really poor quality.
Stayed 3 nights in Jun 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient
Stayed 1 night in Jun 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024