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Best Western Plus Grand-Sault Hotel & Suites

3.0 star property

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Photo gallery for Best Western Plus Grand-Sault Hotel & Suites

Indoor pool
Property amenity
Lobby
Exterior
1 bedroom, down comforters, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Gym
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
$157
includes taxes & fees
Oct 1 - Oct 2

Explore the area

View in a map
187 Ouellette Street, Grand Falls, NB, E3Z 3E8
  • Grand Falls Golf Club
    ‪2 min drive‬
  • Grand Falls Town Hall
    ‪3 min drive‬
  • Grand Falls Museum
    ‪5 min drive‬
  • Presque Isle, ME (PQI-Northern Maine Regional)
    ‪61 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | 1 bedroom, down comforters, in-room safe, individually decorated

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, down comforters, in-room safe, individually decorated

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, down comforters, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace | 1 bedroom, down comforters, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Fireplace

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, down comforters, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Jetted Tub

Standard Room, 1 Double Bed, Accessible, Jetted Tub | 1 bedroom, down comforters, in-room safe, individually decorated

Standard Room, 1 Double Bed, Accessible, Jetted Tub

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, down comforters, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, down comforters, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Suite, 2 Queen Beds, Non Smoking, Kitchenette | 1 bedroom, down comforters, in-room safe, individually decorated

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Grand-Sault Hotel & Suites

3-star Grand Falls hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Best Western Plus Grand-Sault Hotel & Suites offers 61 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Plus Grand-Sault Hotel & Suites provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 7535 square feet (700 square meters) include conference space. This eco-certified hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Best Western Plus Grand-Sault Hotel & Suites is a smoke-free property.

A complimentary manager's reception is offered on select days.
Best Western Plus Grand-Sault Hotel & Suites has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 5:00 AM to 11:00 AM for a fee: CAD 10 per person
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 7,535 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 10 per person
  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Grand-Sault
Best Western Plus Grand-Sault
Best Western Plus Grand-Sault Grand Falls
Best Western Plus Grand-Sault Hotel
Best Western Plus Grand-Sault Hotel Grand Falls
Best Western Plus Grand Sault Hotel Suites
Best Plus Sault & Suites Falls
Best Western Plus Grand-Sault Hotel & Suites Hotel
Best Western Plus Grand-Sault Hotel & Suites Grand Falls
Best Western Plus Grand-Sault Hotel & Suites Hotel Grand Falls

Best Western Plus Grand-Sault Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 555 out of 914 reviews
Rating 8 - Good. 269 out of 914 reviews
Rating 6 - Okay. 63 out of 914 reviews
Rating 4 - Poor. 18 out of 914 reviews
Rating 2 - Terrible. 9 out of 914 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda, New Maryland

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Margaret

Stayed 1 night in May 2025

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very handy to the highway. Quick check in. Room clean and quiet.
Stayed 1 night in May 2025

8/10 Good

Harshivinderjeet

Traveled with family
Liked: Property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Ferenc, Quispamsis

Stayed 1 night in May 2025

10/10 Excellent

Tara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodated several hockey teams.
Stayed 2 nights in Feb 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
It’s great. Has everything we need.
Stayed 1 night in May 2025

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service
Friendly Staff Clean rooms
Stayed 1 night in May 2025

8/10 Good

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish they would have a regular hot breakfast…. Had to find a restaurant for breakfast!! Would have had a 5 star excellent rating!!
Stayed 2 nights in May 2025

10/10 Excellent

Erin

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so kind upon our arrival after a very long drive. Thank you for the hospitality.
Stayed 1 night in May 2025

8/10 Good

Vernon

Stayed 1 night in Apr 2025

10/10 Excellent

Leola

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very polite & friendly
Stayed 2 nights in Apr 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and it was nice to have dining options in the hotel. I could hear some road noise from being close to the highway.
Stayed 1 night in Apr 2025

10/10 Excellent

Barb

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Allyson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will return!
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Everything great
Stayed 1 night in Apr 2025

8/10 Good

Steve

Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Philip Jasper

Stayed 1 night in Mar 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The facilities were clean and safe. Among the many positive moments of my stay, I most appreciated the pleasant interactions with BW staff I encountered. The young lady at the front desk was friendly and courteous. Her name is Ryanne. Unfortunately, I did not learn the name of the second staff member I would like to mention. She was the server in your BW restaurant that evening - pleasant, fun and knowledgeable. I expect to be in Grand Falls again soon and look forward to my stay.
Stayed 1 night in Feb 2025

8/10 Good

Pilar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

sylvain

Stayed 1 night in Feb 2025

6/10 Okay

Noëlla

Liked: Cleanliness, staff & service, property conditions & facilities
Door of first room wouldn’t open. Door of second room wouldn’t open. Was then open by employée. Elevator non functional. Took stairs to third floor.
Stayed 1 night in Feb 2025

2/10 Terrible

Nathan

Stayed 1 night in Jan 2025