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Best Western Plus Grand-Sault Hotel & Suites

3.0 star property

Choose dates to view prices

Photo gallery for Best Western Plus Grand-Sault Hotel & Suites

Indoor pool
Bar (on property)
Lobby
Exterior
Down comforters, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar

Explore the area

Map
187 Ouellette Street, Grand Falls, NB, E3Z 3E8
  • Grand Falls Golf Club
    ‪2 min drive‬
  • Grand Falls Town Hall
    ‪4 min drive‬
  • Commission Des Chutes and De La Gorge
    ‪5 min drive‬
  • Presque Isle, ME (PQI-Northern Maine Regional)
    ‪52 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | Down comforters, in-room safe, individually decorated

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Down comforters, in-room safe, individually decorated

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Down comforters, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace | Down comforters, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Fireplace

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Down comforters, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Jetted Tub

Standard Room, 1 Double Bed, Accessible, Jetted Tub | Down comforters, in-room safe, individually decorated

Standard Room, 1 Double Bed, Accessible, Jetted Tub

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Down comforters, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Down comforters, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Suite, 2 Queen Beds, Non Smoking, Kitchenette | Down comforters, in-room safe, individually decorated

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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4.4 out of 5, Excellent, (1000)
The price is $102
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About this property

Best Western Plus Grand-Sault Hotel & Suites

3-star Grand Falls hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Best Western Plus Grand-Sault Hotel & Suites offers 61 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Plus Grand-Sault Hotel & Suites provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 7535 square feet (700 square meters) include conference space. This eco-certified hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Best Western Plus Grand-Sault Hotel & Suites is a smoke-free property.

A complimentary manager's reception is offered on select days.
Best Western Plus Grand-Sault Hotel & Suites has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 5:00 AM to 11:00 AM for a fee: CAD 10 per person
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 7,535 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 10 per person
  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Grand-Sault
Best Western Plus Grand-Sault
Best Western Plus Grand-Sault Grand Falls
Best Western Plus Grand-Sault Hotel
Best Western Plus Grand-Sault Hotel Grand Falls
Best Western Plus Grand Sault Hotel Suites
Best Plus Sault & Suites Falls
Best Western Plus Grand-Sault Hotel & Suites Hotel
Best Western Plus Grand-Sault Hotel & Suites Grand Falls
Best Western Plus Grand-Sault Hotel & Suites Hotel Grand Falls

Best Western Plus Grand-Sault Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 523 out of 855 reviews
Rating 8 - Good. 255 out of 855 reviews
Rating 6 - Okay. 56 out of 855 reviews
Rating 4 - Poor. 13 out of 855 reviews
Rating 2 - Terrible. 8 out of 855 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leola

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very polite & friendly
Stayed 2 nights in Apr 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and it was nice to have dining options in the hotel. I could hear some road noise from being close to the highway.
Stayed 1 night in Apr 2025

10/10 Excellent

Barb

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Allyson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will return!
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Everything great
Stayed 1 night in Apr 2025

8/10 Good

Steve

Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Philip Jasper

Stayed 1 night in Mar 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The facilities were clean and safe. Among the many positive moments of my stay, I most appreciated the pleasant interactions with BW staff I encountered. The young lady at the front desk was friendly and courteous. Her name is Ryanne. Unfortunately, I did not learn the name of the second staff member I would like to mention. She was the server in your BW restaurant that evening - pleasant, fun and knowledgeable. I expect to be in Grand Falls again soon and look forward to my stay.
Stayed 1 night in Feb 2025

8/10 Good

Pilar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Noëlla

Liked: Cleanliness, staff & service, property conditions & facilities
Door of first room wouldn’t open. Door of second room wouldn’t open. Was then open by employée. Elevator non functional. Took stairs to third floor.
Stayed 1 night in Feb 2025

2/10 Terrible

Nathan

Stayed 1 night in Jan 2025

10/10 Excellent

Mario

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Marc, sherwood park

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Eric, Williamsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast Check-In. Restraunt at hotel a major plus.
Stayed 1 night in Nov 2024

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well kept and great option for the area. Breakfast is no longer included, we didn’t get the room we requested but one that was similar and the supply room must have been beside our bedroom because they were very loud in the morning getting their carts ready to start cleaning! All in all we would stay again though as it’s clean.
Stayed 1 night in Nov 2024

8/10 Good

David, Perth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An overnight pitstop on the way to Moncton. I found the bed too soft so has a restless sleep. Other than that, the location was good and across the road from a gas bar and Tim Hortons so that was great. Like everything after the last 4 years, the prices I found were a bit high given there's no free breakfast included any longer.
Stayed 1 night in Oct 2024

6/10 Okay

Lane

Liked: Property conditions & facilities, room comfort

Basic, slightly outdated property

We only stayed one night and it was exactly what we needed: a comfortable bed. The corridors were dirty, but the room seemed clean (I've learned not too look too close). We were a bit disappointed in the on-site "lounge" and "restaurant," which had no ambiance or character. Nothing you would want to hang out in. We were planning to grab a quick coffee and breakfast, but there was a long line to order and at 10 a.m. they shut the kitchen down. So we went to that famous Canadian standard, Tim Horton, which is across the street.
Stayed 1 night in Oct 2024

10/10 Excellent

KANDI

Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Guy

Stayed 2 nights in Sep 2024

8/10 Good

Chantia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Carolyn Jane

Traveled with partner
Liked: Cleanliness, staff & service
Ok Hôtel right off of the freeway. Clean but had to drive to restaurant.
Stayed 1 night in Sep 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024