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West Edmonton Mall Inn

2.0 star property

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Photo gallery for West Edmonton Mall Inn

Water park
Front of property
In-room safe, desk, blackout drapes, iron/ironing board
Bowling
Ice skating

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Laundry
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
17504 90 Ave Nw, Edmonton, AB, T5T6L6
  • West Edmonton Mall
    ‪2 min walk‬
  • Galaxyland
    ‪3 min walk‬
  • Fantasyland
    ‪10 min walk‬
  • Edmonton, AB (YXD-Edmonton City Centre)
    ‪20 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(53 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Fantasyland Hotel

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, (1517)
The price is $224
per night
$245 total
includes taxes & fees
Feb 21 - Feb 22
Fantasyland Hotel

About this property

West Edmonton Mall Inn

Hotel in West Edmonton
This smoke-free hotel features a water park (surcharge), dry cleaning, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, a lobby fireplace, and a front-desk safe are onsite.
West Edmonton Mall Inn offers 88 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on site or nearby; fees may apply.

West Edmonton Mall Inn features a water park (surcharge). Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered each morning. This family-friendly hotel also offers a fireplace in the lobby, dry cleaning/laundry services, and express check-out. Complimentary self parking is available on site.

West Edmonton Mall Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Bowling alley
  • Water park

Family friendly

  • Bowling alley
  • In-room refrigerator
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

West Edmonton Inn
West Edmonton Mall Inn Alberta
West Edmonton Mall Inn
West Edmonton Mall Hotel Edmonton
West Edmonton Mall Inn Hotel
West Edmonton Mall Inn Edmonton
West Edmonton Mall Inn Hotel Edmonton

West Edmonton Mall Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 430 out of 1230 reviews
Rating 8 - Good. 405 out of 1230 reviews
Rating 6 - Okay. 203 out of 1230 reviews
Rating 4 - Poor. 110 out of 1230 reviews
Rating 2 - Terrible. 82 out of 1230 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Bill

Stayed 1 night in Sep 2024

6/10 Okay

Janine, Whitecourt

No towels or facecloths the second night I stayed.
Stayed 2 nights in Nov 2024

8/10 Good

Karry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

MOKHWA

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Karry, Red Deer

Stayed 3 nights in Oct 2024

10/10 Excellent

Ashraf

Stayed 1 night in Oct 2024

10/10 Excellent

Trymore

Liked: Cleanliness, staff & service, property conditions & facilities
L
Stayed 6 nights in Sep 2024

10/10 Excellent

Diana Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Tara

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Caroline

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Zhiyu

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Oct 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Nov 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service
Pretty Good
Great Price. Had a good stay
Stayed 1 night in Oct 2024

10/10 Excellent

Cole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

10/10 Excellent

matthew

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Venkata

Traveled with family and small children
From the pictures i thought its inside the mall.
Stayed 1 night in Oct 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kelly

Stayed 4 nights in Jun 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Tiffany

Business traveler
Liked: Staff & service
Looks like renovations are underway. Outdated property but not Kay stay for one night. Nice people on check in. Just dated.
Stayed 1 night in Oct 2024

8/10 Good

Courtney, Wembley

Traveled with family
Liked: Cleanliness, staff & service
The lady at the front desk went above and beyond to help us out. Ended up booking are room for the day after I needed as it was after midnight and we just needed to get some sleep. She ended up doing a cash out to start her next day so she could check us in.
Stayed 1 night in Oct 2024

8/10 Good

Blanche

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Our room was very comfortable and the hotel is spotless. Breakfast was incredibly extensive for being continental. The staff were all friendly and helpful. It was wonderful being directly across from WEM. I was attending a two-day conference so a ten minute walk got me to and from the conference. Our only complaint is the room temperature. With the thermostat at the lowest setting, our room was cooking hot unless we ran the fan or the air-conditioning, both of which were noisy. Otherwise, our stay was superb. I will stay here again if I am back in Edmonton and recommend other travelers to keep this hotel in mind.
Stayed 3 nights in Oct 2024

10/10 Excellent

John, Kahului

Traveled with partner
Liked: Staff & service
The best part of the hotel is the location. It is a easy walk to the West Edmonton Mall. When you walk aver to the mall, you enter where all the restaurants are. Very good food at the various restaurants. What we did not like about the hotel, no grab rails for the high walled tubs, for people who have walking issues to get in and out of the tub. My wife had to sponge bath the whole time we were at the hotel.
Stayed 5 nights in Oct 2024

6/10 Okay

Dustin

Traveled with family
There was hardly any parking which was very frustrating
Stayed 1 night in Oct 2024

2/10 Terrible

Clinton

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I regret not doing more research before booking. This hotel is old and poorly maintained. The walls are incredibly thin, and you can clearly hear the conversations of the questionable clientele the hotel seems to attract. On the first morning, there was no breakfast because the staff didn’t show up. The front desk employee, who was the only person working at 7:30 AM, couldn’t get in touch with management to address the issue. A large group of guests was left waiting for breakfast, and no one properly communicated what was going on. Additionally, the WiFi isn’t actually provided by the hotel—they tell you to connect to the mall’s WiFi, which results in a very weak signal.
Stayed 2 nights in Oct 2024