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West Edmonton Mall Inn

2.0 star property

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Photo gallery for West Edmonton Mall Inn

Water park
Property amenity
In-room safe, desk, blackout drapes, iron/ironing board
Front of property
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
17504 90 Ave Nw, Edmonton, AB, T5T6L6
  • West Edmonton Mall
    ‪3 min walk‬
  • Fantasyland
    ‪9 min walk‬
  • World Waterpark
    ‪12 min walk‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Fantasyland Hotel

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, (1529)
$181 nightly
The price is $181 total
includes taxes & fees
Fantasyland Hotel

About this property

West Edmonton Mall Inn

Hotel in West Edmonton
This smoke-free hotel features a water park (surcharge), dry cleaning, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, a lobby fireplace, and a front-desk safe are onsite.
West Edmonton Mall Inn offers 88 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on site or nearby; fees may apply.

West Edmonton Mall Inn features a water park (surcharge). Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered each morning. This family-friendly hotel also offers a fireplace in the lobby, dry cleaning/laundry services, and express check-out. Complimentary self parking is available on site.

West Edmonton Mall Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Bowling alley
  • Water park

Family friendly

  • Bowling alley
  • In-room refrigerator
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

West Edmonton Inn
West Edmonton Mall Inn Alberta
West Edmonton Mall Inn
West Edmonton Mall Hotel Edmonton
West Edmonton Mall Inn Hotel
West Edmonton Mall Inn Edmonton
West Edmonton Mall Inn Hotel Edmonton

West Edmonton Mall Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 468 out of 1307 reviews
Rating 8 - Good. 400 out of 1307 reviews
Rating 6 - Okay. 223 out of 1307 reviews
Rating 4 - Poor. 125 out of 1307 reviews
Rating 2 - Terrible. 91 out of 1307 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Augustus

Stayed 1 night in Mar 2025

10/10 Excellent

GAVIN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to have complimentary bottled water and breakfast
Stayed 2 nights in Feb 2025

8/10 Good

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we had an issue with noisy neighbors the fron deask was willing to move us to another room.
Stayed 2 nights in Feb 2025

2/10 Terrible

Amanda

Stayed 1 night in Feb 2025

10/10 Excellent

Shirley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Feb 2025

10/10 Excellent

Jerica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Alicia, Calgary

Disliked: Cleanliness
Our room was fairly dirty, we found so many long black hairs on the floor of the bathroom and on the white towels. The lobby is bright with many fun colours and with the location being so close to the WEM, those are the pluses.
Stayed 1 night in Feb 2025

6/10 Okay

Melanie

Traveled with family
Disliked: Amenities
The only positive thing is the location to the mall and how easy it was to walk there. Check in took way too long even though I already prepaid and booked on Expedia. I felt like the front desk was making an account for me putting every detail in. Then made keys etc. It was a 15 minute process. At any other hotel, our keys are ready to go and check in is simple and quick. When checking out, the front desk lady was busy cleaning. I finally had to say, “Can I just leave my key and leave?” as my husband was waiting outside. Room was clean but beds were hard and towels were very thin and cheap.
Stayed 1 night in Feb 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It was good.The breakfast could have offered more healthy food- more fruit options. The water pressure in the bathroom sink in room 320 was very low. We did greatly appreciate them accommodating our adjoining rooms.
Stayed 3 nights in Feb 2025

10/10 Excellent

Paulette

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very handy to shop West Edmonton Mall.
Stayed 1 night in Feb 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service, amenities
The reason to stay at this property is its proximity to WEM. It has easy parking and lots of amenities close by. It is also easy to get to. We found the room to be average but the hotel itself was noisy and the breakfast service was disappointing
Stayed 1 night in Feb 2025

6/10 Okay

Amanda

Business traveler
Liked: Cleanliness, staff & service, amenities
Conveniently located across from west Edmonton mall. An affordable option if you don’t want to stay at the Fantasyland Hotel.
Stayed 2 nights in Feb 2025

8/10 Good

Norman

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wrtwrtwrt
Stayed 3 nights in Feb 2025

8/10 Good

Cam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weekend trip for daughters birthday she loved the waterpark and rides
Stayed 3 nights in Feb 2025

10/10 Excellent

Sagar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2025

10/10 Excellent

Suzette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly,
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Sara

Liked: Cleanliness
Stayed 4 nights in Feb 2025

4/10 Poor

Verified traveler

Business traveler

No 'Pay At Hotel' - is a lure only

Beware - "pay at hotel" is a joke. Entire stay was on visa hours before we even arrived. Per their receipt, uppn leaving, the amount is even 'held' on your visa for up to 72 hours after you stay. Even though we prefer to pay cash and clrqrly bookdd pay at hotel, this was actually not an option at all. Very mediocre breakfast as well - prepeeled boiled eggs, white or brown bread for toast, pancake maker broken, yogurt 'dispenser' were pretty much the options (no meats, bagels etc). Coffee was good.
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Dave

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Loved location to west Ed.
Stayed 1 night in Feb 2025

6/10 Okay

Trent

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Sean

Stayed 3 nights in Jan 2025

6/10 Okay

Gordie

Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025