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TRU BY Hilton Edmonton Windermere

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for TRU BY Hilton Edmonton Windermere

Exterior
Indoor pool
Front of property
Room, 2 Queen Beds, Accessible (Handicap) | Premium bedding, in-room safe, desk, iron/ironing board
Dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
6025 Andrews Way, Edmonton, AB, T6W 1A4
  • Currents of Windermere
    ‪15 min walk‬
  • Terwillegar Park
    ‪7 min drive‬
  • South Edmonton Common
    ‪8 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(59 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Handicap)

10.0 out of 10
Exceptional
(3 reviews)
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(34 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Handicap)

8.0 out of 10
Very good
(3 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Edmonton SW - Windermere, an IHG Hotel

Pool
Breakfast included
Spa
Parking included
4.5 out of 5, Wonderful, (807)
The price is $84
per night
$92 total
includes taxes & fees
Feb 14 - Feb 15
Holiday Inn Express & Suites Edmonton SW - Windermere, an IHG Hotel

About this property

TRU BY Hilton Edmonton Windermere

Hotel in Southwest Edmonton
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and a 24-hour front desk.
TRU BY Hilton Edmonton Windermere offers 90 accommodations with safes and bathrobes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
TRU BY Hilton Edmonton Windermere features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site. This business-friendly hotel also offers an arcade/game room, a front-desk safe, and an elevator. Onsite uncovered self parking is complimentary.

TRU BY Hilton Edmonton Windermere is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bathrobes
  • Private bathroom

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75.00 per pet, per stay (maximum CAD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 25.00 per stay

Property payment types

Important information

Optional extras

  • Pet fee: CAD 75.00 per pet, per stay (maximum CAD 125.00 per stay)
  • Service animals are exempt from fees
  • Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
  • Crib (infant bed) fee: CAD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton

TRU BY Hilton Edmonton Windermere Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 557 out of 1096 reviews" "
Rating 8 - Good. 313 out of 1096 reviews" "
Rating 6 - Okay. 102 out of 1096 reviews" "
Rating 4 - Poor. 71 out of 1096 reviews" "
Rating 2 - Terrible. 53 out of 1096 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Frederick

Stayed 1 night in Oct 2024

8/10 Good

Kerry

Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Duberto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place all around
Stayed 1 night in Oct 2024

10/10 Excellent

Alanna

Stayed 1 night in Oct 2024

10/10 Excellent

Rob Simmon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Melonie

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No coffee machine or microwave you have to go to lobby for both. Pillows right sick and water pressure sucks bad
Stayed 1 night in Oct 2024

6/10 Okay

Brandi

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel was quiet in a nice part of the city. Price was very reasonable. The room was small and nice but nothing impressive. The bed was comfortable but the sheets/bedding were static and annoying as the sheet and blanket set up was odd. Also most hotels have an abundance of pillows which I like but this only had 3 standard pillows on a kind bed
Stayed 2 nights in Oct 2024

4/10 Poor

Deniz

Business traveler
Water was not hot enough to take a shower, had to run water about 5 minutes to get it warm enough to take shower. the bed was uncomfortable. The walls are too thin. You can hear all the sounds and noise from all over. Coffee and tea being at the lobby only was very inconvenient. Breakfast was good!
Stayed 2 nights in Oct 2024

6/10 Okay

Tutan

Wear and tear in the room. Found previous occupant hair in blow dryer and sheets. Noisy plumbing if on the ground floor and didn’t follow strict no noise after 11pm policy, keeping occupants awake despite informing front desk
Stayed 2 nights in Oct 2024

10/10 Excellent

Dwayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Location, location and the Staff are always friendly
Stayed 4 nights in Oct 2024

2/10 Terrible

John

Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wooooooooooooooooooo
Stayed 2 nights in Oct 2024

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot in South Edmonton. Close to pretty much any shopping or dining you need.
Stayed 1 night in Oct 2024

8/10 Good

Maxine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Ramandeep

Traveled with group
Liked: Property conditions & facilities
Thank you
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
These hotels are very funky and just do things a little differently which I appreciate appreciate after staying lots of Sammy boring hotels. Great job guys!
Stayed 1 night in Oct 2024

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing during our stay and gave us our requested top-floor room. The room was quiet, only hearing others when they walked/talked in front of your room momentarily, and it was very clean. The bed was extremely comfortable, within the top 3 hotel stays we've come across with TRU by Hilton being by far the cheapest cost per night. They have a filtered water bottle fountain on the main floor next to the gym which was an unexpected feature that we didn't know we appreciated until our stay. The room/lobby doesn't have a hotel vibe because of the bright colors and fun decor. Thank you for the great stay :) NEGATIVES: Free Internet = email, text, reading. "Premium" $6.75 per day Internet = video call, streaming, downloading, and enhanced VPN experience. Please just include the $6.75 internet in the general cost for everyone as having to enroll is inconvenient for business and the other hotels we frequent give it as a standard feature. Windows don't open for fresh air but the heating, fan, and AC work well to regulate temperature and stale air. There is a pool but no hot tub or steam room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Dawn and Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Wished the breakfast went until 10am
Stayed 1 night in Oct 2024

8/10 Good

Manan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Mandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly with terrible pillows
Rooms were good. Pillows were flat or lumpy, but the bed was comfortable. The parking lot wasn’t great. First 2 rows were fine, but the back parking was angle and very tight, especially since we were driving a larger SUV. I would suggest ensuring you are there early enough to get better parking for the night.
Stayed 1 night in Oct 2024

10/10 Excellent

Kate

Stayed 1 night in Sep 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Noella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean rooms. Wish they have food in room service and more comfortable bed.
Stayed 1 night in Oct 2024