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TRU BY Hilton Edmonton Windermere

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TRU BY Hilton Edmonton Windermere

Dining
Exterior
Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board
Lobby
Free daily continental breakfast

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
6025 Andrews Way, Edmonton, AB, T6W 1A4
  • Currents of Windermere
    15 min walk
  • California Pizza Kitchen
    16 min walk
  • Century Park Station
    11 min drive
  • Edmonton, AB (YEG-Edmonton Intl.)
    17 min drive

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Handicap)

  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Handicap)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Edmonton SW - Windermere, an IHG Hotel

Pool
Breakfast included
Spa
Parking included
4.6 out of 5, Wonderful, (765)
The price is $85
per night
$92 total
includes taxes & fees
Jan 11 - Jan 12
Holiday Inn Express & Suites Edmonton SW - Windermere, an IHG Hotel

About this property

TRU BY Hilton Edmonton Windermere

Hotel in Southwest Edmonton
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and a 24-hour front desk.
TRU BY Hilton Edmonton Windermere offers 90 accommodations with safes and bathrobes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
TRU BY Hilton Edmonton Windermere features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site. This business-friendly hotel also offers an arcade/game room, a front-desk safe, and an elevator. Onsite uncovered self parking is complimentary.

TRU BY Hilton Edmonton Windermere is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bathrobes
  • Private bathroom

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75.00 per pet, per stay (maximum CAD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 25.00 per stay

Property payment types

Important information

Optional extras

  • Pet fee: CAD 75.00 per pet, per stay (maximum CAD 125.00 per stay)
  • Service animals are exempt from fees
  • Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
  • Crib (infant bed) fee: CAD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton

TRU BY Hilton Edmonton Windermere Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 547 out of 1078 reviews" "
Rating 8 - Good. 306 out of 1078 reviews" "
Rating 6 - Okay. 101 out of 1078 reviews" "
Rating 4 - Poor. 71 out of 1078 reviews" "
Rating 2 - Terrible. 53 out of 1078 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marilou

Room clean, check in quick. Will stay there again next time.
Stayed 1 night in Sep 2024

8/10 Good

renia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Anna

Stayed 1 night in Sep 2024

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

David, Red Deer

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wanted a hotel close to the medical office we needed and this one for the bill. Everything was clean and working
Stayed 1 night in Jul 2024

10/10 Excellent

Shawna

Stayed 2 nights in Jun 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay great snacks
Stayed 2 nights in Sep 2024

10/10 Excellent

Rod

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good location for us, pool area was good breakfast adequate.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a delightful stay. Was in the area for medical reasons with family. We would make one suggestion that for the breakfast there is more than the one container of hand sani that is located by the front desk.
Stayed 3 nights in Sep 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Josee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Beds & Pillows are comfortable. Disappointed that there was not a hot tub in the hotel and no bath tub in the room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lee, Grande prairie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel will be back
Stayed 2 nights in Sep 2024

10/10 Excellent

Alana

Stayed 3 nights in Aug 2024

8/10 Good

Sonja

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Rolando, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 3 nights in Sep 2024

10/10 Excellent

Suzan

Stayed 1 night in Aug 2024

10/10 Excellent

micheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here almost everytime I arrive to Edmonton, great location and easy to leave the city and enter.
Stayed 5 nights in Aug 2024

2/10 Terrible

Ray

Business traveler
Tru by hilton was completely not helpful throughout the entire process. Emplyees kept referring my calls to corporate hilton who had know idea what was going on. I will never recommend this hotel to anybody in the future and will he telling everyone i know to stay away.
Stayed 1 night in Sep 2024

4/10 Poor

Max

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This was a very basic hotel, very few amenities in the room and the soap dispensers were empty. There is a pool but NO hot tub. breakfast was really good!
Stayed 1 night in Sep 2024

8/10 Good

SANJIV

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Sep 2024

8/10 Good

yiyuan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Sep 2024

10/10 Excellent

Keri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!
Beautiful property. Will definitely watch for a TRU property again.
Stayed 1 night in Sep 2024

6/10 Okay

Timea Bordasne

Disliked: Staff & service, property conditions & facilities
Cannot use the pool, there was swimming classes all day long for small children.
Stayed 2 nights in Jul 2024

6/10 Okay

Claire, Watford

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Aug 2024