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Staybridge Suites West Edmonton by IHG

3.0 star property

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Photo gallery for Staybridge Suites West Edmonton by IHG

BBQ/picnic area
Exterior
Down comforters, desk, iron/ironing board, free WiFi
Exterior
Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
16929 109th Ave NW, Edmonton, AB, T5P4P6
  • West Edmonton Mall
    ‪5 min drive‬
  • Galaxyland
    ‪5 min drive‬
  • World Waterpark
    ‪6 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪35 min drive‬

Room options

View all photos for Studio Suite, Kitchen

Down comforters, desk, iron/ironing board, free WiFi

Studio Suite, Kitchen

8.4 out of 10
Very good
(10 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Kitchen

Down comforters, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Down comforters, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed with Sofa bed, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Down comforters, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Down comforters, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible Bathtub, Kitchen

Down comforters, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed with Sofa bed, Accessible Bathtub, Kitchen

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Kitchen

Down comforters, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Kitchen

9.2 out of 10
Wonderful
(64 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub, Kitchen

Down comforters, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Accessible Bathtub, Kitchen

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Down comforters, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen

9.2 out of 10
Wonderful
(23 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen

Down comforters, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

View from property

Hyatt Place Edmonton-West

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, (2324)
The price is $111
per night
$124 total
includes taxes & fees
Mar 25 - Mar 26
Hyatt Place Edmonton-West

About this property

Staybridge Suites West Edmonton by IHG

3-star hotel in West Edmonton
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, conference space, and laundry facilities are onsite. Housekeeping is available on request.
Staybridge Suites West Edmonton by IHG offers 126 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters. Televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Edmonton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Staybridge Suites West Edmonton by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Event facilities measuring 685 square feet (64 square meters) include conference space. This business-friendly hotel also offers barbecue grills, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Staybridge Suites West Edmonton by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered on select days.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 685 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2014
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night (maximum CAD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25.00 per pet, per night (maximum CAD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Hotel West Edmonton
Staybridge Suites West Edmonton
Staybridge Suites West Edmonton Alberta
Staybridge Suites West Edmonton Aparthotel
Staybridge Suites West Edmont
Staybridge Suites West Edmonton
Staybridge Suites West Edmonton by IHG Hotel
Staybridge Suites West Edmonton an IHG Hotel
Staybridge Suites West Edmonton by IHG Edmonton
Staybridge Suites West Edmonton by IHG Hotel Edmonton

Staybridge Suites West Edmonton by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 621 out of 1009 reviews
Rating 8 - Good. 235 out of 1009 reviews
Rating 6 - Okay. 102 out of 1009 reviews
Rating 4 - Poor. 22 out of 1009 reviews
Rating 2 - Terrible. 29 out of 1009 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, Red Deer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew, Caroline

Liked: Amenities
Brooke, we have used this hotel a few times and it is always a good place to stay for our children and us. -Andrew and Ashley
Stayed 2 nights in Dec 2024

8/10 Good

Robyn

Stayed 3 nights in Nov 2024

10/10 Excellent

Apryl

Stayed 1 night in Nov 2024

10/10 Excellent

Sorinel

Good hotel , food was great!
Stayed 1 night in Dec 2024

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ll be back!
An older property that could use a refurbish but clean and comfortable. Complimentary full breakfast and social hour appetizers and wine/beer are excellent! The staff is exceptional. We visit a couple of times a year!
Stayed 5 nights in Dec 2024

10/10 Excellent

neil

Stayed 1 night in Nov 2024

4/10 Poor

brock

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
It was fine
Stayed 3 nights in Nov 2024

10/10 Excellent

Omar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

6/10 Okay

Jhoanne

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff who assisted us at the front desk was a total joke. We checked in at 4:30PM and the OG checked in time is 3:00PM, and she’s telling me that the room was still dirty, and at least 15mins of waiting before it gets to be cleaned. So if I have arrived at 3:00PM, I still need to wait for 1.45hours because my room isn’t ready yet? Are you joking me? Is it my fault that the room was still dirty and your check-in time says 3:00PM? I was already late that time, and you guys still had me wait for more, with two infants with me. It’s a total inconvenience. Second, breakfast, very limited seats. There are lots of people, and the seats are very few. The food taste bland, and some are very hard to eat like the bacon on our first day. It’s very chewy. Third, we asked for an exchange of our towels and an extra toilet paper since all the towels are wet because we went on the pool, and paper towel was half way to none when we came there. I called the front desk in the morning and told that housekeeper or none of the staff will not be available until it’s evening? This is really an inconvenience to us. We went to Edmonton to have a great day with my kids but they perfectly ruined it. Not recommended!
Stayed 2 nights in Oct 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Rolly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family room is really perfect specially with if you have a toddler
Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Adam

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible service and not as advertised
I don’t usually write reviews, but after the disappointing treatment my clients received, I feel compelled to share this experience. We booked this hotel for two of our clients during a film shoot in Edmonton because it was close to the studio, near West Edmonton Mall, and had a 9/10 rating on Hotels.com. However, after reading further reviews, I found that the rating doesn’t accurately reflect the quality of the hotel. My clients, who travel frequently and stay in hundreds of hotels annually, arrived on November 18. Immediately, they were put off by the noise and chaos in the lobby and hallways. Our female client felt uncomfortable and was even followed by a male guest to her room. Additionally, the room’s cleanliness was far below expectations and inconsistent with the advertised standards. In fact, the hotel is closer to a 6.5/7 rating, not a 9. After only an hour, both clients checked out due to unsanitary conditions and the safety concerns for our female client. They relocated to the Metterra on Whyte. When we brought this to the attention of the staff, they denied the issues and refused to issue a refund, despite the fact that my clients left after just one hour and didn’t stay for the prepaid three nights. Even after Hotels.com contacted the hotel, they refused the refund, though Hotels.com did provide compensation. It’s deeply troubling that a female guest felt unsafe and left an hour after check-in, and no effort was made to address her concerns. This situation was h
Stayed 4 nights in Nov 2024

10/10 Excellent

Brennon, Atikameg

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access to main roads.
Stayed 5 nights in Nov 2024

8/10 Good

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is starting to show its age but it is clean. It has excellent breakfast options. It’s also a very convenient location without being too busy.
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Cassie

Business traveler
Good Hotel, Decent Price
Clean, great service, no issues at all
Stayed 2 nights in Nov 2024

6/10 Okay

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

marlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there was not very much handicapped parking at your site
Stayed 1 night in Nov 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Dean

Traveled with family and small children
Liked: Amenities
Great location for many west end and North West attractions. Great rooms.
Stayed 3 nights in Nov 2024

10/10 Excellent

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a weekend getaway. Reasonable price.
Stayed 2 nights in Nov 2024

6/10 Okay

Allan

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Despite a great location for our purposes and a very helpful and friendly staff, the property is tired... Couches in suites have not been deep cleaned in a long time, carpets are dirty and trigger allergies... Limited seating for breakfast.. Breakfast hit selections were stone cold
Stayed 2 nights in Nov 2024