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Sandman Hotel Edmonton West

3.0 star property

Choose dates to view prices

Photo gallery for Sandman Hotel Edmonton West

Pool
2 restaurants, breakfast, lunch, dinner served; American cuisine
Front of property
2 restaurants, breakfast, lunch, dinner served; American cuisine
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Gym
  • Pet friendly

Explore the area

Map
17635 Stony Plain Rd Nw, Edmonton, AB, T5S1E3
  • West Edmonton Mall
    ‪3 min drive‬
  • Fantasyland
    ‪3 min drive‬
  • University of Alberta
    ‪12 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Kitchenette

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Kitchenette

8.0 out of 10
Very good
(1 review)
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed, Kitchenette

Standard Suite, 1 King Bed with Sofa bed, Kitchenette | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

10.0 out of 10
Exceptional
(4 reviews)
  • 410 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(115 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Tower

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Balcony, Tower

8.8 out of 10
Excellent
(57 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Kitchenette, Tower

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchenette, Tower

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(41 reviews)
  • 270 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Grand Jacuzzi Suite, 1 King Bed, Sofa Bed, Kitchen, W/D, Balcony, View

Grand Jacuzzi Suite, 1 King Bed, Sofa Bed, Kitchen, W/D, Balcony, View | Desk, laptop workspace, iron/ironing board, free WiFi

Grand Jacuzzi Suite, 1 King Bed, Sofa Bed, Kitchen, W/D, Balcony, View

  • 575 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Tower (Kitchen, W/D)

Suite, 1 King Bed with Sofa bed, Balcony, Tower (Kitchen, W/D) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Balcony, Tower (Kitchen, W/D)

8.6 out of 10
Excellent
(34 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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View from property

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  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, (2421)
$174 nightly
The price is $174 total
includes taxes & fees
Hyatt Place Edmonton-West

About this property

Sandman Hotel Edmonton West

Hotel in West Edmonton
2 restaurants, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and dry cleaning. Housekeeping is available on request.
Sandman Hotel Edmonton West offers 261 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Sandman Hotel Edmonton West has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Dennys - This family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
CHOP Steakhouse Bar - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 12 to 30 for adults and CAD 12 to 30 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • CHOP Steakhouse Bar
  • Dennys

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 11 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:00 AM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 150 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 12 to 30 for adults, and CAD 12 to 30 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Edmonton West
Sandman Hotel Edmonton West
Sandman Hotel Edmonton West Alberta
Sandman Inn Edmonton
Sandman Edmonton West Edmonton
Sandman Hotel Edmonton West Hotel
Sandman Hotel Edmonton West Edmonton
Sandman Hotel Edmonton West Hotel Edmonton

Sandman Hotel Edmonton West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 926 out of 1945 reviews
Rating 8 - Good. 506 out of 1945 reviews
Rating 6 - Okay. 271 out of 1945 reviews
Rating 4 - Poor. 139 out of 1945 reviews
Rating 2 - Terrible. 103 out of 1945 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the family environment, the amen
Stayed 1 night in Mar 2025

10/10 Excellent

Alexandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, friendly staff.
Stayed 1 night in Mar 2025

6/10 Okay

Ashley

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel staff were great! Was kept awake until 1am by loud guests in pool area. Everything else was good. $10 Uber ride to West Edmonton Mall, good gym and pool.
Stayed 3 nights in Mar 2025

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Pool area is nice. The restaurant was great
Stayed 1 night in Mar 2025

6/10 Okay

Audrey Eve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and amenities. Close to everything.
Stayed 1 night in Mar 2025

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Crystal, Mayerthorpe

Traveled with group
Liked: Cleanliness, staff & service
Staff was good. Rooms very noisy could hear people Through walls very easily and the window face the pool and was not sound proof at at. Found that kinda weird and creepy.
Stayed 1 night in Mar 2025

4/10 Poor

TERESA

Stayed 1 night in Mar 2025

8/10 Good

Malka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Januard was very helpful in adding more nights to our stay at a great rate and arranging for a room clean when we requested it. My daughter loved the pool and I loved the comfy seating around the pool area. There were stairs by the back door and no ramp so it made it a bit tricky with bags to get in and out of those doors, but was very convenient for coming in and out of parking lot during our stay.the room was clean a d good size with pull out couch, had small fridge and microwave was nice too.
Stayed 2 nights in Mar 2025

2/10 Terrible

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great hotel, nice and quiet. Comfy beds and pillows. The only downside was we had almost no water pressure coming out of the bathroom sink, it just dribbled out. And the hot tub was nice and hot with pretty lights but did not have and jetting like a hot tub should have, it was basically a big bath tub.
Stayed 3 nights in Mar 2025

6/10 Okay

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities
Pool was packed no adults only time and filled with hockey teams, staff did nothing to address the crowds, noise or that no adult time
Stayed 1 night in Mar 2025

8/10 Good

Scott

Business traveler
The staff were exceptional. The property is tired and could use some refresh including the rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Judith, Prince George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great except outside patio was not clean and a lot of homeless people coming by our windows as we were on the first floor Our suite was lovely
Stayed 1 night in Mar 2025

10/10 Excellent

Charles, Calgary

Stayed 4 nights in Mar 2025

4/10 Poor

Benjamin

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
- Everynight I would get woken up multiple times from firetrucks, ambulances, and cars - you could hear everything in the tower - it sucked. - The pool and hot tub were gross - there was even a health person there one day testing it - not good - The place was not very clean overall - The staff were amazing - happy, friendly, and helpful
Stayed 7 nights in Mar 2025

10/10 Excellent

Audrey Eve

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to hotel to stay whenever I have a trip in city! gorgeous hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Roland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff are amazing. Convenient location. Denny's attached to the building
Stayed 1 night in Mar 2025

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Valerie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Next door to Denny’s
Stayed 2 nights in Mar 2025

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kids loved the pool and convenience of being on the ground floor for easier access.
Stayed 2 nights in Mar 2025

6/10 Okay

Steve

Traveled with family
Liked: Staff & service
Overall it’s a nice place but needs a better vacuuming and its age is beginning to show. Time for some Reno’s. Staff were excellent.
Stayed 3 nights in Mar 2025

10/10 Excellent

Danielle

Stayed 1 night in Mar 2025

8/10 Good

Jashan

Stayed 1 night in Mar 2025