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Sandman Hotel Edmonton West

3.0 star property

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Photo gallery for Sandman Hotel Edmonton West

Relax by the pool surrounded by comfortable seating and lush greenery.
Relax in our spacious lobby, featuring a reception desk, comfortable seating, and a large ceiling light fixture.
Conference room with a long, rectangular table and cushioned seating, surrounded by a geometric patterned design.
Welcome to Chop, where a striking entrance sets the tone for a unique stay.
Welcome to our hotel lobby, featuring a central reception desk and two comfortable seating areas.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Gym
  • Pet friendly

Explore the area

Map
17635 Stony Plain Rd Nw, Edmonton, AB, T5S1E3
  • West Edmonton Mall
    ‪3 min drive‬
  • Fantasyland
    ‪3 min drive‬
  • University of Alberta
    ‪12 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Kitchenette

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Kitchenette

8.0 out of 10
Very good
(1 review)
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed, Kitchenette

Standard Suite, 1 King Bed with Sofa bed, Kitchenette | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

9.6 out of 10
Exceptional
(5 reviews)
  • 410 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(121 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Tower

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Balcony, Tower

8.6 out of 10
Excellent
(63 reviews)
  • 213.5 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Kitchenette, Tower

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchenette, Tower

8.0 out of 10
Very good
(7 reviews)
  • 213.5 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed

7.6 out of 10
Good
(44 reviews)
  • 270 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Grand Jacuzzi Suite, 1 King Bed, Sofa Bed, Kitchen, W/D, Balcony, View

Grand Jacuzzi Suite, 1 King Bed, Sofa Bed, Kitchen, W/D, Balcony, View | Desk, laptop workspace, iron/ironing board, free WiFi

Grand Jacuzzi Suite, 1 King Bed, Sofa Bed, Kitchen, W/D, Balcony, View

  • 575 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Tower (Kitchen, W/D)

Suite, 1 King Bed with Sofa bed, Balcony, Tower (Kitchen, W/D) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Balcony, Tower (Kitchen, W/D)

8.6 out of 10
Excellent
(36 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Experience the sleek, contemporary design of this hotel, featuring a glass and brick facade with a covered entrance.

Hyatt Place Edmonton-West

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, (2465)
$131 nightly
The price is $131 total
includes taxes & fees
Hyatt Place Edmonton-West

About this property

Sandman Hotel Edmonton West

Hotel in West Edmonton
2 restaurants, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and dry cleaning. Housekeeping is available on request.
Sandman Hotel Edmonton West offers 261 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Sandman Hotel Edmonton West has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Dennys - This family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
CHOP Steakhouse Bar - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 12 to 30 for adults and CAD 12 to 30 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • CHOP Steakhouse Bar
  • Dennys

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 11 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:00 AM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 150 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 12 to 30 for adults, and CAD 12 to 30 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Edmonton West
Sandman Hotel Edmonton West
Sandman Hotel Edmonton West Alberta
Sandman Inn Edmonton
Sandman Edmonton West Edmonton
Sandman Hotel Edmonton West Hotel
Sandman Hotel Edmonton West Edmonton
Sandman Hotel Edmonton West Hotel Edmonton

Sandman Hotel Edmonton West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 944 out of 1986 reviews
Rating 8 - Good. 515 out of 1986 reviews
Rating 6 - Okay. 276 out of 1986 reviews
Rating 4 - Poor. 143 out of 1986 reviews
Rating 2 - Terrible. 108 out of 1986 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

mia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and amenities were nice. Only downside was our room was on the first floor which connected to the pool so we had to listen to kids yelling until it closed at 10pm. Also there was no elevator to our floor so we had to carry luggage down the flight of stairs.
Stayed 1 night in Apr 2025

6/10 Okay

Ruby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay, however the exhaust fumes from vehicles. Couldn’t enjoy the sunshine and have the door open!
Stayed 2 nights in Apr 2025

6/10 Okay

Jen

Business traveler
Disliked: Cleanliness, property conditions & facilities

3 stars…at best

This hotel is in rough condition. It has the illusion of being nice but the rooms have been pretty beat up. There are dings in the walls, the bathroom is surface clean but there is rust and bad grout everywhere. Will not stay here again
Stayed 3 nights in Apr 2025

10/10 Excellent

Izima-Malaki

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tower is nice. There are rooms with kitchen and living room. Also the washer and dryer inside the room is amazing. Would choose this again.
Stayed 21 nights in Mar 2025

8/10 Good

Desiree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice having access to the pool right outside the sliding room door. However, the amount of noise coming from the pool was deafening. We could hear people walking across the floor above us, and none of the vending machines would work.
Stayed 1 night in Apr 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Marius

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel pictures show the hot tube that is not working😠
Stayed 1 night in Apr 2025

8/10 Good

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, bed was comfortable and room was clean. Good options for food around the area. I would recommend to friends and family
Stayed 1 night in Apr 2025

8/10 Good

Loreen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff always willing to help!
Stayed 3 nights in Mar 2025

6/10 Okay

Sara

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Doreen

Stayed 1 night in Apr 2025

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities
:)
Stayed 2 nights in Mar 2025

10/10 Excellent

Jen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely going back!

Wow what a great set up! We were able to keep an eye on the kids at the pool right from our room! Loved our stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Aj

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
The closet had splashes on the wall. The room smelled like cottage cheese. The stove top was filthy. It felt dirty overall.
Stayed 2 nights in Apr 2025

8/10 Good

Hazel

Traveled with family
Liked: Room comfort
Stayed 4 nights in Apr 2025

4/10 Poor

Teodora

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Kathrine, Calgary

Disliked: Cleanliness, property conditions & facilities
Furnishings are old which is fine but the cleanliness of the rooms was awful. We were in a big group and at least four families had to change rooms die to issue with cleanliness. There was food under our sofa bed, broken lock on our first floor window, amongst other issues with the other rooms.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Stayed 4 nights in Apr 2025

10/10 Excellent

Mlke

Liked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Matthew

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Room needs repairs
Stayed 3 nights in Apr 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Dennis

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Upon arriving at the site, I notice it was run down, parking lot was not clean or maintained and homeless going through garbages. The entrance was dirty and when I arrived at my room I found stained bed sheets with lipstick on them too. They moved me to another room which was quite the maze tonget too. This location is not aligned with other Sandmans I have stayed in. I will not stay at this location again. Staff were fine, but clearly management issues exist.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew, Newmarket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and room was clean
Stayed 3 nights in Mar 2025

10/10 Excellent

Tylan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the stay
Stayed 3 nights in Apr 2025