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Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Exterior
Indoor pool
Exterior
Exterior
In-room safe, desk, blackout drapes, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk

Explore the area

Map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6
  • West Edmonton Mall
    ‪3 min drive‬
  • World Waterpark
    ‪4 min drive‬
  • University of Alberta
    ‪13 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Roll-in Shower (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds, Roll-in Shower (Communications, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, soundproofing

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower) | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed (Walk-In Shower)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower) | In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed (Walk-In Shower)

  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed, Jetted Tub

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Specialty)

In-room safe, desk, blackout drapes, soundproofing

Room (Specialty)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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View from property

Hyatt Place Edmonton-West

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, (2343)
The price is $116
per night
$130 total
includes taxes & fees
Apr 22 - Apr 23
Hyatt Place Edmonton-West

About this property

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Hotel in West Edmonton
Along with an indoor pool, this smoke-free hotel has a fitness center and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers 137 air-conditioned accommodations with MP3 docking stations and safes. A pillow menu is available. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

In addition to an indoor pool, Holiday Inn Express & Suites West Edmonton - Mall Area by IHG provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This eco-certified hotel also offers a vending machine, an arcade/game room, and gift shops/newsstands. Complimentary covered self parking is available on site, along with a car charging station.

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel
Holiday Inn Express West Edmonton Mall Area
Holiday Inn Exp Stes W At Mall
Holiday Inn Express Suites West Edmonton Mall Area
Holiday Inn Express Suites West Edmonton Mall Area by IHG
Holiday Inn Express Suites West Edmonton Mall Area an IHG Hotel

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 803 out of 1254 reviews
Rating 8 - Good. 316 out of 1254 reviews
Rating 6 - Okay. 69 out of 1254 reviews
Rating 4 - Poor. 26 out of 1254 reviews
Rating 2 - Terrible. 40 out of 1254 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Will never stay there again due to staff
Stayed 2 nights in Jan 2025

8/10 Good

shahin

Stayed 8 nights in Dec 2024

6/10 Okay

Nolan

Stayed 3 nights in Dec 2024

10/10 Excellent

Shazaan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place!!
Stayed 2 nights in Dec 2024

8/10 Good

Julieta

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are friendly. The hotel is clean. Breakfast is good. location is great.
Stayed 3 nights in Dec 2024

4/10 Poor

Devon

Stayed 2 nights in Dec 2024

8/10 Good

Yun

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great except the room cleaning only provided one piece of clean shower towel instead of two pieces.
Stayed 2 nights in Jan 2025

8/10 Good

Lenora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking.
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Emmanuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at holiday Inn
Stayed 6 nights in Dec 2024

10/10 Excellent

Jaysen

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel would recommend
Stayed 4 nights in Dec 2024

10/10 Excellent

SAI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked out great for our visit to Edmonton. Included breakfasts were good. Staff really helpful. Facility clean. Parade parking included was nice also. Convenient to WEM and Walmart and eating options close and walkable, even in December.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Naina

Stayed 1 night in Dec 2024

6/10 Okay

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Catherine

Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Underground parking
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas, Ferndale

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 3 nights in Dec 2024

8/10 Good

Dalton

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Mark

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I brought my children to Edmonton to visit my brother who is in hospice for cancer. I was horrified when I opened up the hide a bed and found blood stains all over it. I called not once, twice and three times somebody finally brought me something that would be remotely a mattress cover. Their attention was good, but their finish was poor.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Kristine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Omran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need take care off cleaning little more
Stayed 4 nights in Dec 2024

8/10 Good

Xueni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay!
Stayed 1 night in Dec 2024