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Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Exterior
Exterior
In-room safe, desk, blackout drapes, soundproofing
Exterior
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • 24/7 front desk

Explore the area

Map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6
  • West Edmonton Mall
    ‪3 min drive‬
  • Fantasyland
    ‪3 min drive‬
  • University of Alberta
    ‪13 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Roll-in Shower (Communications, Roll-In Shower)

Suite, Multiple Beds, Roll-in Shower (Communications, Roll-In Shower) | In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds, Roll-in Shower (Communications, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, soundproofing

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower) | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed (Walk-In Shower)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower) | In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed (Walk-In Shower)

  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed, Jetted Tub

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Specialty)

In-room safe, desk, blackout drapes, soundproofing

Room (Specialty)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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  • Hot Tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, (2398)
$134 nightly
The price is $134 total
includes taxes & fees
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About this property

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Hotel in West Edmonton
Along with an indoor pool, this smoke-free hotel has a fitness center and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers 137 air-conditioned accommodations with MP3 docking stations and safes. A pillow menu is available. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

In addition to an indoor pool, Holiday Inn Express & Suites West Edmonton - Mall Area by IHG provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This eco-certified hotel also offers a vending machine, an arcade/game room, and gift shops/newsstands. Complimentary covered self parking is available on site, along with a car charging station.

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel
Holiday Inn Express West Edmonton Mall Area
Holiday Inn Exp Stes W At Mall
Holiday Inn Express Suites West Edmonton Mall Area
Holiday Inn Express Suites West Edmonton Mall Area by IHG
Holiday Inn Express Suites West Edmonton Mall Area an IHG Hotel

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 839 out of 1309 reviews
Rating 8 - Good. 324 out of 1309 reviews
Rating 6 - Okay. 74 out of 1309 reviews
Rating 4 - Poor. 31 out of 1309 reviews
Rating 2 - Terrible. 41 out of 1309 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel for consistency in Edmonton

This hotel is consistent, in all the right ways, cleanliness, service and comfort. You can’t go wrong staying here, you’ll be comfortable every time, and leave with no issues.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeremy

Liked: Staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2025

10/10 Excellent

Minyu

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 2 nights in Feb 2025

10/10 Excellent

Glenda

Stayed 1 night in Feb 2025

10/10 Excellent

Priscilla

Stayed 2 nights in Feb 2025

10/10 Excellent

Tyler, Langdon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping and restaurants in Walking distance
Stayed 1 night in Feb 2025

4/10 Poor

June

Stayed 1 night in Mar 2025

10/10 Excellent

Clayton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice clean
Stayed 2 nights in Feb 2025

8/10 Good

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Brooke

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 2 nights in Feb 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience and a beautifull property.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Stayed 5 nights in Feb 2025

8/10 Good

Miles

Under ground parking was awesome on those very cold days
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah Ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside was the hot tub and pool was not working. But other than that it was fantastic the room was spacious and the breakfast was good!
Stayed 1 night in Feb 2025

10/10 Excellent

Kadin

Stayed 1 night in Feb 2025

8/10 Good

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2025

10/10 Excellent

Carey, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Samantha

Lovely hotel
Stayed 1 night in Feb 2025

8/10 Good

Jobelle and Davidson

Liked: Cleanliness
Good
Stayed 1 night in Feb 2025

8/10 Good

Kim

Traveled with family
All ok
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeanine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly

Great breakfast and friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Krystal

Stayed 1 night in Jan 2025