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Holiday Inn Express Edmonton Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Edmonton Downtown by IHG

Exterior
Exterior
Property amenity
Exterior
Premium bedding, down comforters, memory foam beds, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet friendly

Explore the area

Map
10010 104th Street, Edmonton, AB, T5J 0Z1
  • Edmonton City Centre
    ‪8 min walk‬
  • Rogers Place
    ‪11 min walk‬
  • Edmonton Convention Centre
    ‪14 min walk‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 1 King Bed, Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony | Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 1 King Bed with Sofa bed, Balcony

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 2 Queen Beds, Balcony

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Mobility, Accessible Tub)

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 1 Queen Bed, Mobility Accessible (Mobility, Accessible Tub)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Edmonton Downtown by IHG

Hotel in Downtown Edmonton
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free weekday breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a steam room, and a 24-hour business center are onsite.
Holiday Inn Express Edmonton Downtown by IHG offers 140 accommodations with safes and coffee/tea makers. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels and pay movies. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Express Edmonton Downtown by IHG provides a hot tub, a steam room, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is served on weekdays. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 6 meeting rooms. Event facilities measuring 7093 square feet (659 square meters) include conference space. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Holiday Inn Express Edmonton Downtown by IHG is a smoke-free property.

A complimentary full breakfast is served between 6:30 AM and 9:30 AM on weekdays.
The Free Press Bistro - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available on weekdays 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Free Press Bistro

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 6 meeting rooms
  • 7,093 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 350.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 20 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Edmonton Downtown
Holiday Inn Express Hotel Edmonton Downtown
Edmonton Holiday Inn
Holiday Inn Express Edmonton Downtown Alberta
Holiday Inn Express Edmonton Downtown Hotel Edmonton
Holiday Inn Express Edmonton Downtown Hotel

Holiday Inn Express Edmonton Downtown by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 511 out of 1004 reviews
Rating 8 - Good. 283 out of 1004 reviews
Rating 6 - Okay. 113 out of 1004 reviews
Rating 4 - Poor. 41 out of 1004 reviews
Rating 2 - Terrible. 56 out of 1004 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Jeffery

Stayed 1 night in Jan 2025

8/10 Good

Sage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The variety of breakfast. Bed was soft and warm.
Stayed 2 nights in Dec 2024

6/10 Okay

Joanne

Stayed 1 night in Jan 2025

8/10 Good

Shauna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good, and hotel and service was great. Was not impressed that the movie rental service was not available due to me pre-booking and the hotel was not able to provide for some reason. Also the parking cost has increased to $20 a night, this is substansially higher than the last time we stayed at this hotel. I feel the cost of the parking should be included with the cost of the stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property. The front desk staff was extremely kind and helpful
Stayed 2 nights in Nov 2024

2/10 Terrible

SARABJYOT

Liked: Cleanliness, staff & service, amenities
Serious security issues. My car’s window got slammed. Alarmed front desk and got told manager will give me a call to address the issue but more than a week no call yet. Worst experience at any hotel
Stayed 2 nights in Dec 2024

4/10 Poor

JENNINE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
In need a good clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jaylyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience with staff and clean rooms.
Stayed 2 nights in Jan 2025

10/10 Excellent

Randi

Traveled with family and small children
Liked: Cleanliness, amenities
Everything was great
Stayed 1 night in Jan 2025

8/10 Good

Erin

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good option to stay if you are going to an event at Rogers place! Walking distance! Quiet and rooms are clean!
Stayed 1 night in Dec 2024

8/10 Good

Garth

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty quick walk to and from Oilers games. Good breakfasts and nice breakfast area. Pool and hot tub really could have used a good cleaning but the kids enjoyed the pool for a few hours over our 40 hours there anyway.

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time me and my 7 year old immediately TK (the very sweetest Gentleman at Front Desk)🥰❤️👌💯👍 read the whole situation he knew what we needed before we Knew he switched rooms to accommodate our needs gave my daughter a stocking with goodys came with us up the stairs as my daughter was nervous (my daughter is having sensory difficulties) best part of the whole experience was the staff went above and beyond .. every single one everyone we dealt with was do warm and kind👌💯
Stayed 3 nights in Dec 2024

10/10 Excellent

Byoungyoung, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to be able to walk around downtown and have a bus that goes to Edmonton Mall right near the accommodation.
Stayed 3 nights in Dec 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

giuseppe

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Debbie

Stayed 1 night in Aug 2024

8/10 Good

Garett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ricarido

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place and clean
Stayed 2 nights in Dec 2024

8/10 Good

Phuong Anh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is super friendly and accommodating
Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
When arrived to checkin, we were told that credit card didnt go through. The front desk attendant let us check in anyway until we could resolve the problem with hotels.com The next day the hotel was very understanding of our situation as problem was corrected. The pool/hotub was very nice and complimentary breakfast was excellent!
Stayed 1 night in Dec 2024

10/10 Excellent

Maaza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was SO great. Made the whole trip so perfect.
Stayed 3 nights in Dec 2024