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Fantasyland Hotel

3.5 star property

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Photo gallery for Fantasyland Hotel

Lobby
Water park
Exterior
Ice skating
In-room safe, blackout drapes, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pet friendly
  • Bar
  • Gym
  • Breakfast available

Explore the area

Map
17700 87 Ave Nw, Edmonton, AB, T5T4V4
  • West Edmonton Mall
    ‪1 min walk‬
  • Fantasyland
    ‪1 min walk‬
  • World Waterpark
    ‪3 min walk‬
  • Edmonton, AB (YXD-Edmonton City Centre)
    ‪13 min drive‬

Room options

View all photos for Superior 2 Queen Room with Bunks

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior 2 Queen Room with Bunks

  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Western Family Theme Room

Western Family Theme Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Western Family Theme Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Superior 2 Queen Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior 2 Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Polynesian Family Theme Room

Polynesian Family Theme Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Polynesian Family Theme Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Executive King Room with Jacuzzi

In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive King Room with Jacuzzi

  • Sleeps 2
  • 1 King Bed

View all photos for Victorian Coach Theme Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Victorian Coach Theme Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Roman Theme Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Roman Theme Room

  • Sleeps 3
  • 1 King Bed

View all photos for Imperial Theme Room

Imperial Theme Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Imperial Theme Room

  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

West Edmonton Mall Inn

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (1235)
The price is $146
per night
$159 total
includes taxes & fees
Mar 6 - Mar 7
West Edmonton Mall Inn

About this property

Fantasyland Hotel

3.5-star Edmonton hotel, connected to a shopping center in West Edmonton
This smoke-free hotel features a water park (surcharge), a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and valet parking.
Fantasyland Hotel offers 355 accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with satellite channels and pay movies.

Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a water park (surcharge) and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fantasyland Hotel features a water park (surcharge) and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business amenities at this 3.5-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 269098 square feet (25000 square meters) include a conference center. This family-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Fantasyland Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge.
L1 Lounge - This lobby lounge serves light fare only.
L2 Grill - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free covered self parking on site
  • Secured, covered valet parking on site (CAD 20 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee: CAD 16 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • L1 Lounge
  • L2 Grill

Things to do

  • Bowling alley
  • Designer stores
  • Gym
  • Ice skating
  • Mini golf
  • Shopping mall
  • Water park

Family friendly

  • Bowling alley
  • In-room refrigerator
  • Mini golf
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (269,098 square feet of space)
  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 25 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 16 to 20 per person
  • Covered valet parking fee: CAD 20 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Fantasyland Edmonton
Fantasyland Hotel
Fantasyland Hotel Edmonton
Hotel Fantasyland
Fantasyland Hotel & Resort Edmonton, Alberta
Fantasyland Hotel And Resort
Fantasyland Hotel Hotel
Fantasyland Hotel Edmonton
Fantasyland Hotel Hotel Edmonton

Fantasyland Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 658 out of 1510 reviews
Rating 8 - Good. 378 out of 1510 reviews
Rating 6 - Okay. 245 out of 1510 reviews
Rating 4 - Poor. 134 out of 1510 reviews
Rating 2 - Terrible. 95 out of 1510 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Conner

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Ethan

Traveled with group
Liked: Cleanliness, staff & service
Walking distance to many thing to do and see
Stayed 1 night in Nov 2024

8/10 Good

Alex

Liked: Cleanliness
Very good
Stayed 1 night in Nov 2024

10/10 Excellent

Jesika

Stayed 1 night in Oct 2024

6/10 Okay

Cassandra, Calgary

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We stay at the west Ed hotel strictly for the location. Staff are always great and the server in the lounge is always awesome but the hotel needs an update. ( Our sink taps were so tight that it would lift the sink every time we turned it off.)
Stayed 1 night in Nov 2024

8/10 Good

Tammy, Rocky View County

Stayed 2 nights in Oct 2024

6/10 Okay

Neil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Chung Pan

Stayed 2 nights in Oct 2024

6/10 Okay

Kimberly

Traveled with group
Liked: Staff & service
Overpriced for what you get.
The rooms are old and smell musty. For the price of the rooms I expect a lot more. The elevator broke on the Sunday morning when trying to check out and had to walk down from the 5th floor.
Stayed 1 night in Oct 2024

10/10 Excellent

Travis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean room. All the staff was friendly and very convenient from the mall. Overall great experience
Stayed 1 night in Nov 2024

8/10 Good

Adrian Paul

Liked: Staff & service
Stayed 3 nights in Nov 2024

6/10 Okay

EunHee

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Not staying again
Love the proximity to everything in the mall, but waiting for the elevator was ridiculously long(sometimes more than 10minutes…) a few people at the front desk were rude and condescending… The room was comfy, but as everything was run down, our sink faucet was not working properly. The hot water tap did not work…
Stayed 2 nights in Nov 2024

8/10 Good

brian

Liked: Cleanliness
The elevator service is the worst we’ve experienced, room service and staff took most of the space , they need their own elevator
Stayed 2 nights in Nov 2024

6/10 Okay

Megan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
The location is great as you are already in the mall. We stayed in a basic room or a ‘needs updating’ room. It was clean but everything was just…old. The coffee maker did not work and we notified the staff twice. After the second call a repairman came at 9:00pm when we were going to bed. Also elevators were inconsistent with working.
Stayed 3 nights in Nov 2024

8/10 Good

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fun staying in a hotel inside the mall. So easy to go so whatever I wanted. The room was nice. A little dated and rundown, but still decent.
Stayed 2 nights in Nov 2024

8/10 Good

Holly

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Location is great. Hotel could use some upgrades.
Stayed 2 nights in Nov 2024

6/10 Okay

Tao

Traveled with family
Liked: Staff & service
The 4 elevators only two at work during our stay. It is waiting forever during busy time. They only have two-hole ug sockets, you have to bring your own outlet. - no theme room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wendy

Stayed 5 nights in Jul 2024

6/10 Okay

Jen

Traveled with family
Liked: Staff & service
Most of the staff were excellent. But the stench and mustiness in the hallways and rooms made it feel like you were staying in a regular motel. Does not justify the high cost per night.
Stayed 1 night in Nov 2024

4/10 Poor

Sheila

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had issues with the cleanliness and most importantly our toilet wasn’t working and nothing was done to fix it. I had to take my kids to the lobby to go to the bathroom. The hotel staff would not offer any discount or solution to fix it. Other issues happened but by far the toilet issue was the worst.
Stayed 1 night in Nov 2024

6/10 Okay

Jessica

Business traveler, Traveled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Kathleen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ludmila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Best

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Shannon

Disliked: Staff & service, property conditions & facilities
Old and outdated, rooms were cold and heat did not work, when they swtiched our room....still cold
Stayed 3 nights in Nov 2024