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Fantasyland Hotel

3.5 star property

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Photo gallery for Fantasyland Hotel

Lobby
In-room safe, blackout drapes, iron/ironing board, free WiFi
Ice skating
Water park
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pet friendly
  • Bar
  • Gym

Explore the area

Map
17700 87 Ave Nw, Edmonton, AB, T5T4V4
  • West Edmonton Mall
    ‪1 min walk‬
  • Fantasyland
    ‪1 min walk‬
  • World Waterpark
    ‪3 min walk‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior 2 Queen Room with Bunks

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior 2 Queen Room with Bunks

  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Western Family Theme Room

Western Family Theme Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Western Family Theme Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Superior 2 Queen Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior 2 Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Polynesian Family Theme Room

Polynesian Family Theme Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Polynesian Family Theme Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Executive King Room with Jacuzzi

In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive King Room with Jacuzzi

  • Sleeps 2
  • 1 King Bed

View all photos for Victorian Coach Theme Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Victorian Coach Theme Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Roman Theme Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Roman Theme Room

  • Sleeps 3
  • 1 King Bed

View all photos for Imperial Theme Room

Imperial Theme Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Imperial Theme Room

  • Sleeps 3
  • 1 King Bed

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$98 total
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About this property

Fantasyland Hotel

3.5-star Edmonton hotel, connected to a shopping center in West Edmonton
This smoke-free hotel features a water park (surcharge), a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and valet parking.
Fantasyland Hotel offers 355 accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with satellite channels and pay movies.

Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a water park (surcharge) and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fantasyland Hotel features a water park (surcharge) and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business amenities at this 3.5-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 269098 square feet (25000 square meters) include a conference center. This family-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Fantasyland Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge.
L1 Lounge - This lobby lounge serves light fare only.
L2 Grill - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free covered self parking on site
  • Secured, covered valet parking on site (CAD 20 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee: CAD 16 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • L1 Lounge
  • L2 Grill

Things to do

  • Bowling alley
  • Designer stores
  • Gym
  • Ice skating
  • Mini golf
  • Shopping mall
  • Water park

Family friendly

  • Bowling alley
  • In-room refrigerator
  • Mini golf
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (269,098 square feet of space)
  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 25 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 16 to 20 per person
  • Covered valet parking fee: CAD 20 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Fantasyland Edmonton
Fantasyland Hotel
Fantasyland Hotel Edmonton
Hotel Fantasyland
Fantasyland Hotel & Resort Edmonton, Alberta
Fantasyland Hotel And Resort
Fantasyland Hotel Hotel
Fantasyland Hotel Edmonton
Fantasyland Hotel Hotel Edmonton

Fantasyland Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 722 out of 1679 reviews
Rating 8 - Good. 437 out of 1679 reviews
Rating 6 - Okay. 268 out of 1679 reviews
Rating 4 - Poor. 145 out of 1679 reviews
Rating 2 - Terrible. 107 out of 1679 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Raelene

Traveled with family
Disliked: Staff & service, amenities
Waited in line for about 40 minutes. Then checked in. She said my rooms ready and to wait to the side and ill be text, so my kids and i waited another 40 minutes and so i waited in line again, for the other staff to say, yes its ready. And handed me the key. For $420 a night and wasting so much time with this makes me not want to come again. Also no microwave, house coats or breakfast for what youd expect for the cost.
Stayed 1 night in Jan 2025

10/10 Excellent

Kurt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing for the family
Stayed 2 nights in Dec 2024

10/10 Excellent

Bradley

Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No. It was good.
Stayed 1 night in Dec 2024

8/10 Good

Ryan Richard Alexander

Traveled with family
Liked: Cleanliness, staff & service
Place was clean and staff were friendly.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The e convenient access to the mall and all it’s ammenities
Stayed 3 nights in Dec 2024

6/10 Okay

Christopher

Liked: Cleanliness, room comfort
TV service is Aweful
For the price your paying per night, i Suggest they get into the 2000's with there TV service.. They have about 30 channels total and half French and half English. Please upgrade your TV listings fantasyland, its currently BRUTAL!!! at least get AMC channel..
Stayed 2 nights in Dec 2024

8/10 Good

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
We liked everything but the noise that the air conditioner made once it turned off. Pretty much kept us up all night.
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Inside was all good, didn’t want to go outside, not pleasant,
Stayed 3 nights in Dec 2024

6/10 Okay

Chelsea

Stayed 1 night in Dec 2024

10/10 Excellent

Josephine

Stayed 2 nights in Nov 2024

6/10 Okay

Brandon

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Tania

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This location is very convenient for not leaving the mall especially in the winter. They have great deals on park passes. The restaurants arent bad and the service at them was great. Unfortunately the rooms are very outdated and sub par in cleanliness. They smell musky and dirty. We had a smell of dog in our room. They ensured us animals were only allowed on the 4th floor. However we personally saw a person with an animal on floor 8. The room looks like they dont clean the walls or baseboards, possibly ever. The bathrooms are tiny. For how much they charge a night and how busy they are you'd think they shut down a floor at a time to redo everything. Its quiet shocking how unkept this hotel is. I definitely expected more for the price.
Stayed 2 nights in Dec 2024

10/10 Excellent

Musbah

Liked: Property conditions & facilities
Many things to do
Stayed 4 nights in Dec 2024

10/10 Excellent

Gurinder singh

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had a brilliant night over there… Rome theme room was awesome.. we were little worries about cleanliness after heard reviews… But to be honest Room was superclean.. managable.. Especially Jacuzii was lit vibe.. we will definitely come back soon and book other theme.. Good experience
Stayed 1 night in Dec 2024

6/10 Okay

Jessmarie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Never again
Everything was old and broken in our room. Safe didn't work, bathroom has stains, missing grout, faucets ready to fall off. Carpets are olda and dirty. The walls are all marked up. I've stayed in third world countries that have nicer rooms.
Stayed 2 nights in Dec 2024

8/10 Good

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roman theme room
Roman room was impressive. Apples and cookies given at check in. Check in was fast. Jacuzzi tub worked great. Bed was hard and not as comfortable as home. Shower was aesthetically pleasing and worked well. Room service food was quick and also delicious. Check out was quick and easy.
Stayed 1 night in Dec 2024

6/10 Okay

Annie

Liked: Cleanliness, staff & service
The hotel
Stayed 2 nights in Dec 2024

8/10 Good

You An

Stayed 2 nights in Dec 2024

10/10 Excellent

Rueben

Stayed 2 nights in Dec 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It really can use a renovation
Stayed 2 nights in Dec 2024

6/10 Okay

Maureen

Traveled with family
The elevators are so slow considering they have four (one out of order) wait times at least 30mins at times. So hit in our room; maintenance came then was freezing. Asked for daily room cleaning; never came the last 2 days - had to ask for more towels. Unfortunately wouldn’t want to stay again . But considering it’s the only hotel attached to the mall that’s a nice convenience
Stayed 4 nights in Dec 2024

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of stores
Stayed 1 night in Dec 2024

2/10 Terrible

Marlin

Disliked: Amenities
Loud and elevators were slow
Stayed 1 night in Dec 2024