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Fantasyland Hotel

3.5 star property

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Photo gallery for Fantasyland Hotel

Lobby
Exterior
Ice skating
In-room safe, blackout drapes, iron/ironing board, free WiFi
Water park

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pet friendly
  • Gym
  • Bar

Explore the area

Map
17700 87 Ave Nw, Edmonton, AB, T5T4V4
  • West Edmonton Mall
    ‪1 min walk‬
  • Fantasyland
    ‪1 min walk‬
  • World Waterpark
    ‪3 min walk‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior 2 Queen Room with Bunks

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior 2 Queen Room with Bunks

  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Western Family Theme Room

Western Family Theme Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Western Family Theme Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Superior 2 Queen Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior 2 Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Polynesian Family Theme Room

Polynesian Family Theme Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Polynesian Family Theme Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Executive King Room with Jacuzzi

In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive King Room with Jacuzzi

  • Sleeps 2
  • 1 King Bed

View all photos for Victorian Coach Theme Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Victorian Coach Theme Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Roman Theme Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Roman Theme Room

  • Sleeps 3
  • 1 King Bed

View all photos for Imperial Theme Room

Imperial Theme Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Imperial Theme Room

  • Sleeps 3
  • 1 King Bed

Similar properties

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West Edmonton Mall Inn

  • Breakfast included
  • Pet friendly
  • Parking included
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3.8 out of 5, Good, (1253)
The price is $151
per night
$164 total
includes taxes & fees
May 9 - May 10
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About this property

Fantasyland Hotel

3.5-star Edmonton hotel, connected to a shopping center in West Edmonton
This smoke-free hotel features a water park (surcharge), a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and valet parking.
Fantasyland Hotel offers 355 accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with satellite channels and pay movies.

Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a water park (surcharge) and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fantasyland Hotel features a water park (surcharge) and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business amenities at this 3.5-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 269098 square feet (25000 square meters) include a conference center. This family-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Fantasyland Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge.
L1 Lounge - This lobby lounge serves light fare only.
L2 Grill - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free covered self parking on site
  • Secured, covered valet parking on site (CAD 20 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee: CAD 16 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • L1 Lounge
  • L2 Grill

Things to do

  • Bowling alley
  • Designer stores
  • Gym
  • Ice skating
  • Mini golf
  • Shopping mall
  • Water park

Family friendly

  • Bowling alley
  • In-room refrigerator
  • Mini golf
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (269,098 square feet of space)
  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 25 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 16 to 20 per person
  • Covered valet parking fee: CAD 20 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Fantasyland Edmonton
Fantasyland Hotel
Fantasyland Hotel Edmonton
Hotel Fantasyland
Fantasyland Hotel & Resort Edmonton, Alberta
Fantasyland Hotel And Resort
Fantasyland Hotel Hotel
Fantasyland Hotel Edmonton
Fantasyland Hotel Hotel Edmonton

Fantasyland Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 679 out of 1523 reviews
Rating 8 - Good. 380 out of 1523 reviews
Rating 6 - Okay. 239 out of 1523 reviews
Rating 4 - Poor. 130 out of 1523 reviews
Rating 2 - Terrible. 95 out of 1523 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient that its right at the mall Queen room standard, nothing special Staff we're friendly and helpful
Stayed 1 night in Jan 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Simarjit

Business traveler, Traveled with family
Liked: Staff & service, amenities
Excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantasy come true!
Stayed 1 night in Jan 2025

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect rooms for a Family of Five. Kids loved the atmosphere and unique themed floors. Room service was above and beyond our expectations. And We loved how friendly the staff was.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Morgan

They didn’t change the dates of my stay when they said they would, and charged me anyways then wouldn’t fix it.
Stayed 1 night in Jan 2025

10/10 Excellent

isabella

Liked: Cleanliness
Stayed 3 nights in Jan 2025

2/10 Terrible

Chad

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed before many times. Unfortunately this time I was severely disappointed, the shower had back mild in all the corners Wall paper falling off the walls and when we filled the hot tub up and turned on the bubbles, I’m not sure what came out of the jets but it was human fluids of the most disgusting type Very very disappointing especially when it’s almost 500$ a night
Stayed 1 night in Jan 2025

8/10 Good

Kaley

Traveled with family
Very convenient for being able to tour the mall and attractions. I found the room dated and was disappointed there were no usb ports or charging station. Almost all hotels have them now. Otherwise clean and comfy.
Stayed 1 night in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Marinel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good but the tv is trash
Stayed 2 nights in Jan 2025

10/10 Excellent

Eduard

Stayed 2 nights in Jan 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to access everything we needed in the mall. Shopping entertainment and food
Stayed 1 night in Jan 2025

10/10 Excellent

Pete

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited for our honeymoon and it was perfect
Stayed 1 night in Jan 2025

8/10 Good

Yang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Steven

Traveled with family
Disliked: Property conditions & facilities
Had two rooms booked and there were noises in both rooms all night long and the fire alarm went off at 8:30 in the morning in the entire hotel. They definitely charge enough. It’s time to spend some money and fix up some of the infrastructure in the hotel it’s getting to be very dated
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon

Stayed 1 night in Dec 2024

8/10 Good

ASHLEY VICKY

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Always great to stay at this hotel that is attached to West Edmonton Mall; super convenient to shop, play, rest at our leisure and not have to worry too much about where everyone is in the party. We actually used valet service during this visit because of the chaos of parking on boxing day with a tall vehicle, and they were great and helpful, especially when trying to load and unload our luggage. During this stay, we were very disappointed with housekeeping. They knocked on our door later at night (~10pm) to deliver an item we had requested earlier in the day, but they were not courteous to speak quieter when we asked them to multiple times, telling him that we have a sleeping baby in the room, because we had finally just gotten our baby to sleep after fussing for a couple of hours. Otherwise, the stay was great! They were able to accommodate for our large party to stay on the same floor as well!

10/10 Excellent

Johann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

Darren Ross

Traveled with family
Terribly understaffed resulting in very long waits at check in and concierge
Stayed 2 nights in Jan 2025

10/10 Excellent

yanhua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024