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DoubleTree by Hilton Hotel West Edmonton

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel West Edmonton

Reception
Exterior
Dinner served
Indoor pool
Room, 1 King Bed, Non Smoking (Bi-Level) | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym

Explore the area

Map
16615 109th Ave, Edmonton, AB, T5P 4K8
  • West Edmonton Mall
    ‪5 min drive‬
  • World Waterpark
    ‪6 min drive‬
  • University of Alberta
    ‪9 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪35 min drive‬

Room options

View all photos for 1 King Hospitality Suite

1 King Hospitality Suite | Living area | Flat-screen TV

1 King Hospitality Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | Flat-screen TV

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | Flat-screen TV

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible, Non Smoking (Accessible w/Tub)

Flat-screen TV

Room, 1 Bedroom, Accessible, Non Smoking (Accessible w/Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | View from room

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Living area | Flat-screen TV

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Bedrooms

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Bedrooms

  • Sleeps 6
  • 2 King Beds

View all photos for Room, 1 King Bed, Non Smoking (Bi-Level)

Room, 1 King Bed, Non Smoking (Bi-Level) | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking (Bi-Level)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible, Non Smoking (w/ Roll In Show)

Room, 1 Bedroom, Accessible, Non Smoking (w/ Roll In Show) | Living area | Flat-screen TV

Room, 1 Bedroom, Accessible, Non Smoking (w/ Roll In Show)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | View from room

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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View from property

Hyatt Place Edmonton-West

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, (2354)
The price is $107
per night
$121 total
includes taxes & fees
Apr 28 - Apr 29
Hyatt Place Edmonton-West

About this property

DoubleTree by Hilton Hotel West Edmonton

4-star hotel in West Edmonton
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and a business center.
DoubleTree by Hilton Hotel West Edmonton offers 238 accommodations with laptop-compatible safes and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
DoubleTree by Hilton Hotel West Edmonton features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 15 meeting rooms. Event facilities measuring 35000 square feet (3252 square meters) include a conference center. This eco-certified hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

DoubleTree by Hilton Hotel West Edmonton is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
DoubleTree by Hilton Hotel West Edmonton has a restaurant serving dinner only.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CAD 21 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • Business center
  • Conference center (35,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 21 per person
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel West Edmonton
DoubleTree Hilton West Edmonton
DoubleTree By Hilton Hotel West Edmonton Alberta
DoubleTree by Hilton Hotel West Edmonton Hotel
DoubleTree by Hilton Hotel West Edmonton Edmonton
DoubleTree by Hilton Hotel West Edmonton Hotel Edmonton

DoubleTree by Hilton Hotel West Edmonton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1012 reviews
Rating 8 - Good. 229 out of 1012 reviews
Rating 6 - Okay. 95 out of 1012 reviews
Rating 4 - Poor. 36 out of 1012 reviews
Rating 2 - Terrible. 23 out of 1012 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying here!
Stayed 1 night in Jan 2025

10/10 Excellent

DAWN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remote didnt work well. Batteries? Bed was comfortable. Breakfast excellwnt
Stayed 1 night in Jan 2025

10/10 Excellent

Donna, Saskatoon

Staff, front desk and dining room are so pleasant and accommodating
Stayed 1 night in Jan 2025

10/10 Excellent

albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is most propaply the hotel in the world where we had spend the most nights. At least 5x per year for the dinner theatre where we are season ticket holders for 16 years hut also for other occasions. We come back due to the fact that it is well situated value for money and well managed. As usual we where not disappointed.
Stayed 1 night in Dec 2024

10/10 Excellent

Carol

Stayed 1 night in Jan 2025

10/10 Excellent

Candace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking can be tough during the dinner and show but the hotel and staff make up for the minor inconvenience
Stayed 2 nights in Dec 2024

8/10 Good

crystal

Stayed 1 night in Jan 2025

8/10 Good

Cleris

Business traveler
Liked: Cleanliness, staff & service
The hallway and corridor look very dated.
Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia

Stayed 2 nights in Dec 2024

10/10 Excellent

Roxane

Liked: Cleanliness
Live the dinner theatre.
Stayed 1 night in Dec 2024

10/10 Excellent

Mona

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convient place yo stay yo attend the dinn
Stayed 1 night in Dec 2024

10/10 Excellent

CLIFFORD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Traveled with family
Liked: Staff & service, property conditions & facilities
The customer service is very good. The rooms are a bit old but the service makes up for it.
Stayed 1 night in Dec 2024

10/10 Excellent

Kaleigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and stay close to the mall! Quiet and clean, a fancy layout and good dining options inside the hotel. Was given delicious complimentary cookies during our stay. Would stay again!
Stayed 1 night in Dec 2024

10/10 Excellent

Dave, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the front desk clerk when she found out we were getting engaged that evening upgraded us to a outstanding room was greatly appreciated
Stayed 1 night in Dec 2024

10/10 Excellent

Anna Liza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love staying here. It’s our 5th times. Our go to hotel in Edmonton. Staff are amazing. Beautiful hotel. We look forward for our next stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

VALERIA

Stayed 2 nights in Nov 2024

10/10 Excellent

Marvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

george

Liked: Staff & service, room comfort
Tha hotel was very nice. The only negative thing was the bath shower combo. You take your life in your own hands when you want to take a shower, the tub is very slippery and there is no mat provided because they don't use them anymore.
Stayed 1 night in Dec 2024

10/10 Excellent

Donna, Peace River

Liked: Cleanliness, staff & service, property conditions & facilities
This property hosts many executive meetings/functions, yet we found peace & relaxation on the floor we were assigned to. We will stay here again in the future
Stayed 2 nights in Oct 2024

6/10 Okay

Chengetayi, Drayton Valley

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Spacious rooms and quietness
Stayed 2 nights in Dec 2024

10/10 Excellent

Florence

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

stephen or Christine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024