Radisson Hotel & Conference Centre West Edmonton

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Radisson Hotel & Conference Centre West Edmonton

Lobby
Lobby
Lobby sitting area
Indoor pool, sun loungers
Premium bedding, Select Comfort beds, individually furnished, desk

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
18035 Stony Plain Road, Edmonton, AB, T5S 2C3
  • West Edmonton Mall
    4 min drive
  • Galaxyland
    4 min drive
  • Fantasyland
    4 min drive
  • Edmonton, AB (YXD-Edmonton City Centre)
    18 min drive

Room options

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

About this property

Radisson Hotel & Conference Centre West Edmonton

Hotel in West Edmonton
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center. Housekeeping is available on request.
Radisson Hotel & Conference Centre West Edmonton offers 163 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas. Select Comfort beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Radisson Hotel & Conference Centre West Edmonton features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 118403 square feet (11000 square meters) include conference space. This eco-certified hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Onsite self parking is complimentary.

Radisson Hotel & Conference Centre West Edmonton is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Radisson Hotel & Conference Centre West Edmonton has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CAD 20 to 40 for adults and CAD 20 to 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 118,403 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 41-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 300.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 40 for adults, and CAD 20 to 40 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Coast West Edmonton Hotel
Coast West Edmonton
Coast West Edmonton Hotel Conference Center
Coast West Edmonton Hotel Conference Centre
Radisson Hotel Conference Centre West Edmonton
Radisson Hotel & Conference Centre West Edmonton Hotel
Radisson Hotel & Conference Centre West Edmonton Edmonton
Radisson Hotel & Conference Centre West Edmonton Hotel Edmonton

Radisson Hotel & Conference Centre West Edmonton Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 636 out of 1979 reviews" "
Rating 8 - Good. 532 out of 1979 reviews" "
Rating 6 - Okay. 330 out of 1979 reviews" "
Rating 4 - Poor. 238 out of 1979 reviews" "
Rating 2 - Terrible. 243 out of 1979 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jingwen

Stayed 1 night in Sep 2024

2/10 Terrible

OLUFEMI

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jimicah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to book the hotel last minute when we arrived from an international flight, which was a good decision. It was a good hotel to rest from a long haul trip for one night. The room was very spacious for a family of 3 with a toddler and had plenty of room for our 4pcs of luggage. I appreciate that the fridge was bigger for most hotels I’ve stayed at and had a freezer too, perfect to store ice packs for my toddler’s essentials. Beds were not too firm which is to our liking. Had a pleasant stay!
Stayed 1 night in Sep 2024

6/10 Okay

Cassandra

No soap in the washrooms, limited places to eat, could’ve been nicer
Stayed 3 nights in Aug 2024

8/10 Good

Chelan, Calgary

Liked: Cleanliness, staff & service
Staff was very friendly, room was clean and spacious. Wasn’t an ice machine on level two which was disappointing. Overall it was a good stay for the price we paid.
Stayed 1 night in Sep 2024

4/10 Poor

Brianna

Liked: Staff & service
Disliked: Cleanliness
Gross
Stayed 1 night in Sep 2024

10/10 Excellent

steve, Fox lake

Liked: Cleanliness, staff & service, property conditions & facilities
N8ce
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard and Oliva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Celebration of life
In between stop driving to Hinton and back.
Stayed 2 nights in Sep 2024

4/10 Poor

Jason

Disliked: Cleanliness, staff & service, room comfort
Not great
Mediocre at best. Shower rod was broken. Ceiling in bathroom was falling apart. Cobwebs in the lamp. Better options in a 1k radius. I would suggest avoiding this hotel.
Stayed 1 night in Sep 2024

2/10 Terrible

Gordon

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
As soon as you entered the hotel, there was a musty odour in entrance and lobby. Our room had the same musty odour of damp dog and cigarettes. The room had a window that was constantly rattling with the wind. Also, the television was not facing the bed but was perpendicular to it. We then went back down to the front desk and checked out, we could not tolerate these conditions.
Stayed 2 nights in Sep 2024

10/10 Excellent

rebecc

Stayed 1 night in Aug 2024

10/10 Excellent

Vinci

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Vinci

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Tyler

Stayed 3 nights in Aug 2024

2/10 Terrible

walid el

Stayed 5 nights in Sep 2024

8/10 Good

Delilah-Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable, wasn’t in the room much as we were there for the CCMA awards and to browse around Edmonton
Stayed 3 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Shondell Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay :)
Stayed 3 nights in Aug 2024

10/10 Excellent

Robyn A

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

GAVIN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good value. Nice touch to include 2 bottles of water in the room.
Stayed 2 nights in Sep 2024

2/10 Terrible

Bernice

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one night at Radisson (2 queen beds). When we got to our room, I saw a dead bug on my bed cover,I didnt pay much attention thinking it's just a little bug. A few hours in, we're laying on our beds watching TV. All of a sudden, I saw a live bug crawling next to my pillow.I jumped up and then I realized these are bed bugs (we googled the pictures).We're grossed out by the scene and we called front desk and requested to switch rooms. We separated all the clothes that have touched the bed from other clothes. A girl from front desk came knock on the door and handed us the key to the new room (just across our room). She didnt even want or bother to come inside, not until I asked her to come in to see for herself (as proof). She apologized and left. She did let us briefly inspect the new room, we didnt see any obvoius bugs on the new beds so we took the key. It's 11pm, we didnt have much choice. We moved everything to the new room, went showered from head to toe once again, checked the bedsheets over and over. By the time its all done, its 1am already. We didnt get any sleep that night afterall as we're constantly worried about the possibility of bed bugs. We had other issues with the new room as well, TV wasnt working, bathtub leaking with big puddles of water on the floor. Everything was just bad. During check-out, I requested to have the manager call me the next day, he said yes...but NO ONE EVER CALLED. Will never go back.
Stayed 1 night in Sep 2024

6/10 Okay

Mona

Stayed 4 nights in Aug 2024

8/10 Good

brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024