I have stayed at the Chateau Lacombe many times in previous years and always raved about the sleeping arrangements. Comfortable mattresses, fluffy pillows and duvet covers you could get lost in. This visit there were 2 cheap pillows on the bed, mattress was ok, no longer duvets on the bed but rather a sheet and a blanket. No fridge in the room. Had to call for a fridge. I would stay due to the comfort despite the location being out of the way. Now that the comfort is no better than a standard motel, I will choose to stay in a more convenient location. I did not receive my Skip the dishes order as apparently there is a drop off outside the building?? Front desk staff did not alert of this when we inquired. Limited dining, no room service, no restaurants in close vicinity. Homeless people sleeping in the parking garage, no security in garage to be seen.