Sheraton Grand Hotel & Spa, Edinburgh

5.0 star property

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Photo gallery for Sheraton Grand Hotel & Spa, Edinburgh

Premium bedding, minibar, in-room safe, blackout drapes
Indoor pool
Meeting facility
Club Suite, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, blackout drapes
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service

Explore the area

Map
1 Festival Square, Edinburgh, Scotland, EH3 9SR
  • Edinburgh Castle
    ‪14 min walk‬
  • National Museum of Scotland
    ‪16 min walk‬
  • Royal Mile
    ‪19 min walk‬
  • Edinburgh (EDI)
    ‪23 min drive‬

Room options

Grand Suite, 2 Bedrooms, Non Smoking

  • Sleeps 2
  • 1 King Bed

Grand Suite, 2 Bedrooms, Non Smoking

  • 1270 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Club Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Club Room, 1 King Bed (View)

  • Sleeps 2
  • 1 King Bed

Club Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Club Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds, Non Smoking (View)

  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Non Smoking (View)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Sheraton Grand Hotel & Spa, Edinburgh

5-star hotel in Tollcross
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Change of bedsheets is available on request.
Sheraton Grand Hotel & Spa, Edinburgh offers 269 accommodations with minibars and safes. Beds feature premium bedding. 94-cm LCD televisions come with pay movies.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 16 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, One Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Sheraton Grand Hotel & Spa, Edinburgh features an indoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and 14 meeting rooms. Event facilities measuring 16641 square feet (1546 square meters) include conference space. This luxury hotel also offers a sauna, spa services, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Grand Hotel & Spa, Edinburgh is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
One Square - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
One Square - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (GBP 17.50 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 24 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • One Square
  • One Square

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 16,641 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (39 inches high)
  • Grab bar near toilet (39 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 94-cm LCD TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 for adults and GBP 12 for children
  • Covered self parking fee: GBP 17.50 per night
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 35 per person and includes use of: hot tub; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the swimming pool Monday to Friday 3-4 PM and Saturday to Sunday 8:30-9:30 AM, and 3-4 PM and must be accompanied by an adult.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the health club, fitness facility, or hot tub
Guests under 16 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Edinburgh Grand Hotel
Edinburgh Grand Sheraton
Sheraton Grand Edinburgh
Sheraton Grand Hotel Edinburgh
Edinburgh Sheraton Spa
Sheraton Grand Hotel & Spa Edinburgh, Scotland
Sheraton Grand Hotel And Spa
Sheraton Spa Edinburgh
Sheraton Edinburgh
Edinburgh Grand Hotel Sheraton
Sheraton Edinburgh
Edinburgh Scotland
Edinburgh Sheraton Spa
Sheraton Spa Edinburgh
Sheraton Grand Hotel & Spa
Sheraton Grand Hotel And Spa
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Edinburgh Grand Hotel Sheraton
Sheraton Grand Hotel & Spa, Edinburgh Hotel
Sheraton Grand Hotel & Spa, Edinburgh Edinburgh
Sheraton Grand Hotel & Spa, Edinburgh Hotel Edinburgh

Sheraton Grand Hotel & Spa, Edinburgh Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 672 out of 1003 reviews
Rating 8 - Good. 199 out of 1003 reviews
Rating 6 - Okay. 69 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 28 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with amazing staff

Fantastic hotel with exceptional staff . From the moment we arrived until we left fantastic service . We were given a lovely room with the view of the castle. The club Lounge is fantastic with amazing staff who could not do enough . I will come back
Stayed 1 night in Jan 2025

10/10 Excellent

Deirdre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay for two nights. Very comfortable. Lovely spa facilities.
Stayed 2 nights in Jan 2025

8/10 Good

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent hotel. Staff all very helpful, facilities also great.
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Stayed 1 night in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has excellent facilities and rooms are well appointed. Only slight disappointment was the buffet breakfast in the club lounge.
Stayed 2 nights in Jan 2025

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable with temperature control, adjustable ambient lighting, a full length mirror and plug points in practical locations. Some of the facilities were not working correctly in the spa, but we received a discount. We also waited 50 mins for our breakfast from the menu which wasn’t great. Overall we did enjoy our stay
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely time

Was an extremely nice stay. Everything about the rooms was very high standard. Was a bit shocked of the price for the hot tub/outdoor pool price being an extra £35 per person as only wanted to use the one time. Will definitely come back again
Stayed 1 night in Jan 2025

4/10 Poor

Jenni

I have stayed at the Sheraton before and it's amazing, but sadly this time there had been an issue so we're put to a sister hotel ( which was nice) but we booked here as it was closed to the venue we were attending,we had booked a restaurant next door we were informed at 4pm we couldn't stay ( we were told to wait till then we arrived at 3pm ..chaos incurred then for us and other guests ..a taxi to the other hotel which we weren't booked into till 6.30pm so we had to get a taxi to the venue, no food and no leisurely getting ready ,we were stressed out .. thankfully the gig was good and we grabbed a takeaway after, but it spoilt what should have been a lovely birthday treat for my husband
Stayed 1 night in Jan 2025

10/10 Excellent

Andrena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave 4 stars for service only because the bar staff at night time weren't the friendliest. The rest of staff everywhere else were fantastic
Stayed 1 night in Jan 2025

10/10 Excellent

Fiona

Stayed 2 nights in Dec 2024

8/10 Good

Russell

Stayed 2 nights in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Nice hotel, friendly staff, club lounge was good canapés very nice
Stayed 1 night in Jan 2025

10/10 Excellent

Lesley

Stayed 1 night in Jan 2025

10/10 Excellent

Rayanne

Traveled with partner
Hotel was absolutely immaculate and the staff repeatedly went out their way to be helpful and accommodating. It was my partners birthday and the rooftop pool was fully booked. But reception managed to squeeze us in at the end of the night for half an hour, free of charge. We loved our stay and are already planning our next visit.
Stayed 1 night in Jan 2025

10/10 Excellent

Elliot

Stayed 2 nights in Jan 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Modern well appointed hotel and room
Stayed 1 night in Jan 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but note Spa is an "add on".

Perfect 2 night stay for my wife's 40th birthday surprise. The room and hotel overall were spotless. The only negative we had was that the rooftop Spa is not included in the price and is an extra £35pp (discounted from the regular price of £90pp) for a 3hr slot only which was a little disappointing when it is advertised as part of the hotel experience. We did add this on though and the spa is very good and worth the discounted price but definitely not the full £90pp for 3hrs access. Breakfast is highly recommended great selection and quality.
Stayed 2 nights in Jan 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely big room with exceptionally comfortable bed and pillows. Pool was perfect temperature with deep water and imnaculately clean. Close to Edinburgh Castle and old town and many restaurants of all types. Staff very polite and charming. A relaxing 2 night stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Georgina the concierge went above and beyond to help me book my tours and dining experiences.
Stayed 2 nights in Jan 2025

10/10 Excellent

Iryna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is superb.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location in the middle of the city.
Stayed 2 nights in Jan 2025