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Apex Waterloo Place Hotel

4.0 star property

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Photo gallery for Apex Waterloo Place Hotel

Bar (on property)
Premium bedding, pillowtop beds, in-room safe, desk
Bar (on property)
Couples treatment rooms, sauna, steam room, body treatments
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
23-27 Waterloo Place, Edinburgh, Scotland, EH1 3BG
  • Princes Street
    ‪1 min walk‬
  • Calton Hill
    ‪3 min walk‬
  • St. Andrew Square
    ‪5 min walk‬
  • Edinburgh (EDI)
    ‪37 min drive‬

Room options

View all photos for Superior Twin Room, 2 Twin Beds

Premium bedding, pillowtop beds, in-room safe, desk

Superior Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, pillowtop beds, in-room safe, desk

Family Room

8.4 out of 10
Very good
(8 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for City Double Room Single Use

Premium bedding, pillowtop beds, in-room safe, desk

City Double Room Single Use

  • 258 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Double Room

9.6 out of 10
Exceptional
(11 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for City Double Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

City Double Room, 1 King Bed

9.0 out of 10
Wonderful
(99 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex Suite

Duplex Suite | Premium bedding, pillowtop beds, in-room safe, desk

Duplex Suite

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Superior Double Room, 1 King Bed

9.0 out of 10
Wonderful
(41 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Premium bedding, pillowtop beds, in-room safe, desk

Master Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for City Twin Room

Premium bedding, pillowtop beds, in-room safe, desk

City Twin Room

9.0 out of 10
Wonderful
(34 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Apex Waterloo Place Hotel

4-star hotel in Old Town Edinburgh
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Apex Waterloo Place Hotel offers 184 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 40-inch LED televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries and complimentary toiletries.

This Edinburgh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

PURE Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Apex Waterloo Place Hotel features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This eco-certified hotel also offers a fitness center, spa services, and multilingual staff.

Apex Waterloo Place Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Apex Waterloo Place Hotel has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 0.2 miles (GBP 27 per day); discounts available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 18.50 to 18.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Elliots

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1819
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 2 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 18.50 to 18.50 for adults, and GBP 0 to 18.50 for children
  • Nearby parking fee: GBP 27 per day(984 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Apex Hotel Waterloo
Apex Waterloo
Apex Waterloo Hotel
Apex Waterloo Place
Apex Waterloo Place Edinburgh
Apex Waterloo Place Hotel Edinburgh
Hotel Apex Waterloo Place
Waterloo Apex
Waterloo Apex Hotel
Waterloo Place Apex
Apex Waterloo Place Hotel Edinburgh, Scotland
Hotel Apex Waterloo Place
Apex Waterloo Place Hotel Edinburgh
Apex Waterloo Hotel Edinburgh
Apex Waterloo Place Hotel Hotel
Apex Waterloo Place Hotel Edinburgh
Apex Waterloo Place Hotel Hotel Edinburgh

Apex Waterloo Place Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 968 out of 1484 reviews
Rating 8 - Good. 345 out of 1484 reviews
Rating 6 - Okay. 119 out of 1484 reviews
Rating 4 - Poor. 37 out of 1484 reviews
Rating 2 - Terrible. 15 out of 1484 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Stayed 1 night in Oct 2024

6/10 Okay

Angela

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kelli

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Super close to the train station and most attractions were walkable from here. Friendly staff. No complaints and we would stay again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Norval S

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Anna Charlotte Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really enjoyable stay! The attention to detail throughout the hotel and the friendly staff made the experience even better. The spa was lovely, though a bit small, so it can get busy quickly. We visited early in the mornings and late at night when it was quieter. I’ll definitely recommend it and hope to return in the future!
Stayed 2 nights in Nov 2024

8/10 Good

Steve

Liked: Staff & service, amenities
Difficult to assess as so much renovation is going on at present.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gail

Stayed 4 nights in Oct 2024

6/10 Okay

Emily

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff lovely and helpful. Location good. However, this hotel boasts 4 stars but our city room looked like something you'd expect from a 2 star hostel. It was clean but run-down. The hotel is currently renovating certain areas, which meant we had to walk through the restaurant to get to our room - this was a tad awkward. I was also not made aware of prior to arriving. I hope this renovation extends to the room as they desperately need it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great all around. Convenient location.

10/10 Excellent

Steven

Stayed 1 night in Oct 2024

10/10 Excellent

Ilia

Stayed 1 night in Oct 2024

8/10 Good

Jillian Leigh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional.. room could have been better. Hotel is under renovation. Centrally located to plenty.
Stayed 5 nights in Oct 2024

8/10 Good

janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to all major sites.
Stayed 3 nights in Oct 2024

8/10 Good

Robert

Stayed 1 night in Sep 2024

8/10 Good

Jael E

Liked: Staff & service
Disliked: Property conditions & facilities
Staff is very friendly! Can do some work on handicap access for older guests!
Stayed 8 nights in Oct 2024

10/10 Excellent

JOSEPH

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay - super quiet and easy to get to places. Great service and accomations.
Stayed 2 nights in Oct 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Graham

Liked: Cleanliness, staff & service
The room we had was on the top floor and the air conditioner was very noisy, especially at night. Not enough toiletries and storage space. The breakfast was overpriced and lukewarm, service was slow.
Stayed 3 nights in Sep 2024

8/10 Good

Jeanette

Traveled with group
Liked: Staff & service, amenities
The property was under construction so it was not at its best! Our room was great for size but it was not cleaned very well. Location was great, walkable to everything!
Stayed 2 nights in Oct 2024

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great hotel! Very clean and the bed was very comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Even though the property is being renovated, I never at any point felt inconvenienced or put out. The staff were genuinely helpful and happy. When we initially checked in Hannah the receptionist walked us to the elevator to ensure we arrived. My only issue was there was not a plug socket on both sides of my very large and very comfortable bed.
Stayed 4 nights in Oct 2024

10/10 Excellent

chris

Traveled with family
Liked: Staff & service, amenities
This hotel is right on the boarder of the old and the new town areas and 5 minutes' walk from the cental train station. Nice bar, friendly staff and surprisingly a good restaurant with excellent service. A bonus is the 'hop on hop off' bus starts right in front of the hotel. Only downside is this is not a handicapped friendly hotel as it has many different levels and some stairs.
Stayed 5 nights in Sep 2024