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Apex Waterloo Place Hotel

4.0 star property

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December 2024
January 2025

Photo gallery for Apex Waterloo Place Hotel

Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Couples treatment rooms, sauna, steam room, body treatments
Exterior
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Spa
    Spa
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
23-27 Waterloo Place, Edinburgh, Scotland, EH1 3BG
  • Princes Street
    1 min walk
  • Calton Hill
    3 min walk
  • St. Andrew Square
    5 min walk
  • Edinburgh (EDI)
    37 min drive

Room options

View all photos for Superior Twin Room, 2 Twin Beds

Premium bedding, pillowtop beds, in-room safe, desk

Superior Twin Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, pillowtop beds, in-room safe, desk

Family Room

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for City Double Room Single Use

Premium bedding, pillowtop beds, in-room safe, desk

City Double Room Single Use

  • 258 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Double Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for City Double Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

City Double Room, 1 King Bed

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex Suite

Duplex Suite | Premium bedding, pillowtop beds, in-room safe, desk

Duplex Suite

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Superior Double Room, 1 King Bed

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Premium bedding, pillowtop beds, in-room safe, desk

Master Suite

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for City Twin Room

Premium bedding, pillowtop beds, in-room safe, desk

City Twin Room

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Apex Waterloo Place Hotel

4-star hotel in Old Town Edinburgh
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Apex Waterloo Place Hotel offers 184 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 40-inch LED televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries and complimentary toiletries.

This Edinburgh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

PURE Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Apex Waterloo Place Hotel features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This eco-certified hotel also offers a fitness center, spa services, and multilingual staff.

Apex Waterloo Place Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Apex Waterloo Place Hotel has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 0.2 miles (GBP 27 per day); discounts available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 18.50 to 18.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Elliots

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1819
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 2 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 18.50 to 18.50 for adults, and GBP 0 to 18.50 for children
  • Nearby parking fee: GBP 27 per day(984 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Apex Hotel Waterloo
Apex Waterloo
Apex Waterloo Hotel
Apex Waterloo Place
Apex Waterloo Place Edinburgh
Apex Waterloo Place Hotel Edinburgh
Hotel Apex Waterloo Place
Waterloo Apex
Waterloo Apex Hotel
Waterloo Place Apex
Apex Waterloo Place Hotel Edinburgh, Scotland
Hotel Apex Waterloo Place
Apex Waterloo Place Hotel Edinburgh
Apex Waterloo Hotel Edinburgh
Apex Waterloo Place Hotel Hotel
Apex Waterloo Place Hotel Edinburgh
Apex Waterloo Place Hotel Hotel Edinburgh

Apex Waterloo Place Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 907 out of 1400 reviews" "
Rating 8 - Good. 327 out of 1400 reviews" "
Rating 6 - Okay. 115 out of 1400 reviews" "
Rating 4 - Poor. 35 out of 1400 reviews" "
Rating 2 - Terrible. 16 out of 1400 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay. Quiet, clean, nice bed.
Stayed 3 nights in Aug 2024

8/10 Good

Elena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It is nice hotel. I was happy with my room . It was cleaned daily really well. Breakfast was ok , but but a firework, very mediocre. It is a convenient location. But what they are missing is personal touch. I paid more than £5000 for stay, but get a VIP thank with just a drink! I found it rather humiliating . They should treat customers like me with a bit better with a personal touch. That they would like to comeback. ,it is a management problem .
Stayed 12 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful centrally located hotel. Quiet comfortable room and a great breakfast. Loved it.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Only issue would be the stairs for some folk the room was lovely but access was not good for anyone not comfortable taking on a couple of sets of stairs and beating heavy fire door every time they went in or out. Staff were friendly and helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the spa and the staff were very helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Myranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good and enjoyed the stay, but room was on the lower level with only one very tiny window. Otherwise an excellent hotel in the perfect location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Angela

Stayed 1 night in Aug 2024

8/10 Good

Anthony J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, disappointing breakfast
We stayed during the Fringe so all hotels were expensive as expected. The location was great, especially for the railway station, and our room was nice, comfortable and clean. Our only complaint was breakfast where on the first morning, they had run out of kippers and salmon and the fruit selection was poor. We asked at reception if we could cancel breakfast on our second morning and get a refund but were refused because we'd booked through Expedia. There was no reason why they couldn't have given us a refund - it's not as if Expedia keep the payment - but it was a convenient excuse. And when we explained why we wanted to cancel breakfast, there was no apology at all. What made it worse was we went down to breakfast especially early on the second day and they STILL didn't have any kippers, saying they'd sold out, and the fruit selection was even worse. Our advice: don't book breakfast here!
Stayed 2 nights in Aug 2024

10/10 Excellent

William Forbes

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
One night and I enjoyed my stay
The standard message was online that checkin is from 14:30, I arrvied a wee bit early and was told that my room was not ready and they told me to go and have a drink in the bar which is on Apex, and they would come and get us when the room was ready 30 minutes later I was sill waiting for my room and then again I made my way to the reception to ask is my ready yet, there were another two guests asking the same thing , my room was now ready so offI went and I found the room clean bed made up everything was spotless, it turns out to be that they dont have the housecleaning staff, but that must be the same as every other hotel in the UK
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Heidi, Tucson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Easy walking distant from the express bus from the airport. Quiet and right in city Centre
Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location with so many activities in the area. We weren’t impressed that room 205 and 209 were the same price…209 has 2 walls of windows, but 205 only has one tiny window that’s up high on the wall so you can’t even see out of it. Definitely should not be priced the same. Breakfast was great though and beds were very cozy so everything else was wonderful!
Stayed 2 nights in Aug 2024

8/10 Good

Candy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Clardon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Arogyaswami, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, staff was great, breakfast was very reasonable and delicious!
Stayed 2 nights in Aug 2024

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent.
Stayed 5 nights in Aug 2024

4/10 Poor

andrei

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
More a 3-star motel than a 4-star hotel
Bottom line up front: This should be considered a 3-star motel. You get a bed and a roof over your head, and that’s about it. Full review: The only advantage of this hotel is its central location. Beyond that, there’s no compelling reason to stay here. The property is poorly maintained, with dirty, outdated rooms. The room carpets are all stained and the ceiling paint in the bathroom is chipping away. After exiting the elevator, you’ll still encounter several staircases, and there’s no assistance available for your luggage. They don’t check your Expedia status, nor do they honor the VIP benefits they claim to offer. I won’t be staying here again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were in Edinburgh for only two nights but the hotel was very comfortable and a great location for our first nights in the UK, especially after a very long day(s) of travel from the US via London. The room was comfortable and spacious, we did not have a chance to utilize the amenities but the bar and spa looked they would be great locations/services. The staff are amazing! We left something in the room and they were able to locate it and hold until we made our way back through Edinburgh! Great service in that regard. Thank you for everything, wish we had more time here.
Stayed 2 nights in Jul 2024

4/10 Poor

andrei

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
More a 3-star motel than a 4-star hotel
Bottom line up front: This should be considered a 3-star motel. You get a bed and a roof over your head, and that’s about it. Full review: The only advantage of this hotel is its central location. Beyond that, there’s no compelling reason to stay here. The property is poorly maintained, with dirty, outdated rooms. After exiting the elevator, you’ll still encounter several staircases, and there’s no assistance available for your luggage. They don’t check your Expedia status, nor do they honor the VIP benefits they claim to offer. I won’t be staying here again.
Stayed 3 nights in Jul 2024

8/10 Good

Alla

Liked: Cleanliness
Er
Stayed 4 nights in Aug 2024

6/10 Okay

Jagtar, Leamington

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Location
Stayed 5 nights in Jul 2024