while the outdoor property looked nice and up kept, the inside was dirty and looked run down. all vending machines, ice and food, were out of order. pool and gym was disgusting and filthy. staff was nowhere to be found during check-in or check-out. i waited about 35 minutes total to check-in and check-out, because the clerks were nowhere to be found. hotel offers "free complimentary breakfast," from 6am-9am weekdays, and 7am-10am on weekends. spoiler alert: there was no breakfast; just coffee. tv in the room was broken. it had sound, but no picture. my fiancé and i literally had to "turn it off then turn it back on again" multiple times; to no avail, tv never actually turned on. the complementary towels smelt awful. they smelt like an old folks home; like fish. bed sheets had stains on them, as if someone prior had an accident in the bed. there was only one elevator and we were roomed on the whole opposite side of the building. not that much of a big deal, but if you plan on staying for a while and you have a lot of bags, please reconsider for a building that has elevators closer to your room.