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Best Western Ebbw Vale

3.0 star property

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Photo gallery for Best Western Ebbw Vale

Premium bedding, free WiFi, bed sheets
Reception
Reception
Breakfast, lunch and dinner served
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
7 Bridge Street, Ebbw Vale, Wales, NP23 6EY
  • Bedwellty House and Park
    ‪7 min drive‬
  • Parc Bryn Bach
    ‪8 min drive‬
  • Big Pit National Coal Museum
    ‪15 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪76 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Premium bedding, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, free WiFi, bed sheets

Standard Room, 1 Double Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Premium bedding, free WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Best Western Ebbw Vale

3-star Ebbw Vale hotel with restaurant
A restaurant, a 24-hour front desk, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Change of towels is available on request.
Best Western Ebbw Vale offers 37 accommodations with complimentary toiletries. Beds feature premium bedding. Digital television is provided.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. Wireless Internet access is complimentary. Complimentary secured self parking is available on site.

Best Western Ebbw Vale is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Level Inn - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 8.99 for adults and GBP 8.99 for children
  • A restaurant

Restaurants on site

  • Level Inn

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 7 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 20 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 8.99 for adults and GBP 8.99 for children
  • Rollaway bed fee: GBP 7 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Level Inn
Best Western Ebbw Vale Hotel
Best Western Ebbw Vale Ebbw Vale
Best Western Ebbw Vale Hotel Ebbw Vale

Best Western Ebbw Vale Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 78 out of 143 reviews
Rating 8 - Good. 40 out of 143 reviews
Rating 6 - Okay. 19 out of 143 reviews
Rating 4 - Poor. 2 out of 143 reviews
Rating 2 - Terrible. 4 out of 143 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Greg Austin S

Stayed 2 nights in Nov 2024

6/10 Okay

Greg Austin S

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Vikenty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would come back.
The things that stood out the most was how incredibly friendly was every staff member in the hotel and how clean the hotel was, my room smelled nice when I arrived. Breakfast was good, it’s a shame that advertised dinner service was not available on neither days off my stay. The Negative point is non existent sound insulation and super loud kids at almost 11pm.
Stayed 2 nights in Nov 2024

4/10 Poor

Alison

Liked: Room comfort
Not really good enough
We booked in and were given our key but when we opened the door to our room it has all decorating things in it and the tv off the wall. We returned to reception and were given another room but this should not have happened. We only had breakfast on one morning but waited ages to be served which made us late for check out
Stayed 2 nights in Nov 2024

6/10 Okay

Gary

Liked: Staff & service
I booked a 2 day stay and everything was fine till morning i checked out when i was looking to take a shower but on entering the ensuite found place flooded. In fairness hotel acted swiftly in offering another room to take shower but meant me packing a little earlier. Have to say breakfasts were good though
Stayed 2 nights in Nov 2024

10/10 Excellent

Neil

Stayed 1 night in Nov 2024

8/10 Good

Alison

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfy bed pipping hot shower and good nights rest
Stayed 1 night in Nov 2024

10/10 Excellent

Mel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant staff
The staff here were lovely couldn’t do enough for you. Rooms were clean. There isn’t a lot of parking on site but there is a pay & display across the road.
Stayed 1 night in Nov 2024

10/10 Excellent

Vrajeshkumar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jayson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfy bed and was ideal for what we needed. Was very disappointed with breakfast though paid for large and left it poor quality ingredients and tasted horrible. That was only negative thing really about the stay.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, well priced accommodation
Great, well priced stay close to the Brecon Beacons and great for travelling by train into Cardiff (approx 1 hour). Clean, functional facilities with the bonus of a cooked breakfast each morning. Staff polite, friendly and willing to help when required.
Stayed 3 nights in Oct 2024

8/10 Good

Sophie

Stayed 1 night in Oct 2024

10/10 Excellent

Gavin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to fault this place for the money paid. Rooms are spotlessly clean, if a little dated. Staff are very friendly and helpful and allowed us to store our bikes in the room for a bike park Wales trip the following day. Good breakfast for all. Would definitely recommend and would stay again
Stayed 1 night in Oct 2024

8/10 Good

Alan

Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go-to stay in the upper valleys.
Lovely welcome from Sue who briefed me fully as it was my first time stay. Informed me of the various eating options in the town, though in the morning I enjoyed a whopper of a cooked breakfast - top drawer. Room and bathroom very comfortable, good shower and a very comfortable nights sleep with plenty of pillows. Good parking and access. This will be my go-to overnight stay at the top of the valleys. Thank you Sue.
Stayed 1 night in Oct 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff convenient location close to centre of town sensibly priced
Stayed 2 nights in Oct 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
It was strange to get to but it was cheap, convenient, and quick. The bed and shower was good enough for our needs, and it came with a full English to order in the morning.
Stayed 1 night in Oct 2024

2/10 Terrible

Natalie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Breda

The Level Inn was perfect for our stay. We were walking in the Brecon Beacons and it was within great proximity to Blorenge and Sugar Loaf mountain and Abergavenny. The room was clean, had a socket either side of the bed, tea and coffee making facilities with kettle. It was fantastic value for money and included a nice cooked breakfast. The staff were lovely; very friendly and helpful. Would definitely stay there again
Stayed 2 nights in Sep 2024

10/10 Excellent

Ursula

Traveled with group
Liked: Amenities, property conditions & facilities
The staff were so friendly and helpful. The room was very clean and had everything for a 2 night stay. The cooked breakfast was very good. Would have liked some fruit and cereal as an alternative but no complaints. Enjoyable stay. Thank you.
Stayed 2 nights in Sep 2024

8/10 Good

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple basic hotel in a mostly residential area, fine for 1 night stay, good full English breakfast included, friendly helpful staff. We had a disabled room with a huge wet room style bathroom, clearly very helpful for a guest with mobility issues. Only downside was the very small hand basin. Would stay again when in the area.
Stayed 1 night in Sep 2024

6/10 Okay

Oliver

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were very friendly but they were SO noisy in the morning when starting the clean the rooms!
Stayed 1 night in Sep 2024

8/10 Good

Ben

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024