GrandStay Residential Suites - Eau Claire

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GrandStay Residential Suites - Eau Claire

Exterior
Indoor pool, sun loungers
Room amenity
Lobby
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Kitchen
  • Air conditioning

Explore the area

Map
5310 Prill Rd, Eau Claire, WI, 54701
  • Oakwood Mall
    7 min walk
  • Lowes Creek County Park
    5 min drive
  • Chaos Waterpark
    5 min drive
  • Eau Claire, WI (EAU-Chippewa Valley Regional)
    14 min drive

Room options

Standard Suite, 2 Bedrooms, Non Smoking

  • 600 sq ft
  • Sleeps 6
  • 2 Queen Beds

Executive Studio Suite, 2 Queen Beds, Non Smoking

  • 650 sq ft
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Deluxe Suite, 2 Bedrooms, Non Smoking

  • 650 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

  • 402 sq ft
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 2 Queen Beds, Non Smoking

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

Similar properties

About this property

GrandStay Residential Suites - Eau Claire

Eau Claire hotel walkable to Oakwood Mall
Along with an indoor pool, this smoke-free hotel has a fitness center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
GrandStay Residential Suites - Eau Claire offers 53 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Eau Claire hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

GrandStay Residential Suites - Eau Claire features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and a fireplace in the lobby. Onsite self parking is complimentary.

GrandStay Residential Suites - Eau Claire is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Basketball
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2004
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

Property is also known as

GrandStay Eau Claire
GrandStay Residential Suites Eau Claire
GrandStay Residential Suites Hotel Eau Claire
Grandstay Residential Hotel Eau Claire
GrandStay Residential Suites Eau Claire Hotel
GrandStay Residential Suites - Eau Claire Hotel
GrandStay Residential Suites - Eau Claire Eau Claire
GrandStay Residential Suites - Eau Claire Hotel Eau Claire

GrandStay Residential Suites - Eau Claire Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 624 out of 1092 reviews" "
Rating 8 - Good. 307 out of 1092 reviews" "
Rating 6 - Okay. 98 out of 1092 reviews" "
Rating 4 - Poor. 31 out of 1092 reviews" "
Rating 2 - Terrible. 32 out of 1092 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay. Although the AC was set at 68 degrees in our room, the carpet, bedding, towels felt damp and even our clothing. Was surprised that there was no AC on in the hallways or elevator. Did not like the brand of bar soap and toilet paper provided. We went out and purchased our own products. Would stay here again, because the staff was great and the room suite accommodations are wonderful. Will be staying here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jane, South Bend

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and very nice
Stayed 1 night in Aug 2024

2/10 Terrible

olga

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very dirty and creepy
Stayed 1 night in Aug 2024

6/10 Okay

Rebecca

Traveled with family
Liked: Cleanliness, staff & service
Door didn’t work properly. Tv in bedroom had no service. Only stayed 1night so was ok. It was clean.
Stayed 1 night in Aug 2024

8/10 Good

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very comfortable stay at GrandStay Suites! The room was very roomy and clean. It was nice to have the bedroom separate from the living room/ kitchen. Very clean.
Stayed 1 night in Aug 2024

8/10 Good

ronald

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
GOOD VALUE, GOOD BREAKFAST OPTIONS, POOR ROOM SERVICE
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
grand stay
nice clean pleasant, good breakfast
Stayed 1 night in Aug 2024

6/10 Okay

Michelle

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Staff was amazing and friendly. Breakfast was great! Cleaning not the best in the room😬 there was a dirty Kleenex on window, food left in the freezer from someone else and the bathroom smelled musty.
Stayed 1 night in Aug 2024

8/10 Good

Judy

Traveled with family
Liked: Property conditions & facilities
The bed in 101 was awful felt every time you moved sunk down in the middle air vent blew right on your face in bed advised lady at check out she wasn’t to concerned made excuses that beds were new 2 years ago and since they are an extended stay hotel maybe 1 person slept in there a long time not very professional
Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
everything
Stayed 2 nights in Aug 2024

6/10 Okay

Theresa

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We come to relax in pool and hot tub but unfortunately that wasnt the case as we werent told that hot tub was not in working condition when we booked room. Very dissappointing
Stayed 3 nights in Aug 2024

8/10 Good

ned

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel was very good other quests smoking dope outside not so good wasnt hotels fault
Stayed 1 night in Aug 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jun 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price, great room
Stayed for one night passing through. No complaint here. Room was super spacious, ac was quiet, bed super comfy.
Stayed 1 night in Jul 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Victoria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely back patio and private yard available for hotel guests. Rooms are clean and stylish and the furnishings are up to date!
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Mario

Stayed 1 night in Aug 2024

8/10 Good

Denny

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Jofelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a decent place to stay—near groceries/ pharmacies.
Stayed 2 nights in Aug 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was very good.
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times. It’s very conveniently located, staff is wonderful, it’s clean and the rooms are very nice. It’s due for a renovation but that has zero affect on the quality of the stay! Great job GrandStay!
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
good space but needs updating
this hotel has potential but is very outdated. the price is right and we wanted a two room suite which is hard to find so that’s how we ended up here. the amount of space was good. it smelled old and musty, like a nursing home. the hallways and common areas look like they have been updated but the room needs new carpet, new mattresses, and an overall update. again, the space was good, even in the bathroom, but the overall decor and furniture could use an upgrade. the pool is very small. if the only one in it then it’s fine. the hot tub was small and the jets were broken. the exercise room has three machines only. the breakfast was lacking. a single waffle iron, biscuits and gravy, and a few cold items. the front desk person at check in was very nice. the morning front desk was hard to find. no towels in the pool area and no front desk person around. at check out had to call out to the back where the front desk person was chatting with someone for a long while. for the price and space it was fine, but not sure i’d stay again unless they update. good potential.
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size of the suites is good for a family trip. Together but we still had our own space!
Stayed 1 night in Aug 2024