Quality Inn & Suites East Syracuse - Carrier Circle

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites East Syracuse - Carrier Circle

Exterior
Free daily continental breakfast
Free daily continental breakfast
Desk, free WiFi, bed sheets
Free daily continental breakfast

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
6555 OLD COLLAMER ROAD SOUTH, BLDG A, East Syracuse, NY, 13057
  • Brooklawn Golf Course
    3 min drive
  • St. Joseph's Hospital Health Center
    9 min drive
  • Clinton Square
    9 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    11 min drive

Room options

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites East Syracuse - Carrier Circle

East Syracuse hotel with free weekday breakfast
A 24-hour business center, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and wedding services. Housekeeping is available on request.
Quality Inn & Suites East Syracuse - Carrier Circle offers 88 air-conditioned accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Quality Inn & Suites East Syracuse - Carrier Circle is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Hardwood flooring in room
  • No elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Quality Inn
Quality Inn East Syracuse Carrier Circle
Quality Inn Suites East Syracuse Carrier Circle
Quality Inn & Suites East Syracuse - Carrier Circle Hotel

Quality Inn & Suites East Syracuse - Carrier Circle Reviews

Reviews

6.2
Rating 10 - Excellent. 91 out of 412 reviews" "
Rating 8 - Good. 85 out of 412 reviews" "
Rating 6 - Okay. 75 out of 412 reviews" "
Rating 4 - Poor. 82 out of 412 reviews" "
Rating 2 - Terrible. 79 out of 412 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Xiaoli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good
Stayed 1 night in Jun 2024

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just great
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
Very large hotel being renovated. Common area furniture, pictures, plants, etc are bare minimum to none existent. Room very clean. Nothing to complain about. Vibe is weird because big areas are vacant due to remodeling. Very quiet, clean, and safe.
Stayed 1 night in Sep 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Michael

Traveled with partner
Liked: Staff & service
Breakfast was not very good
Stayed 1 night in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place and in a quiet place 👌
Stayed 1 night in Sep 2024

4/10 Poor

George

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel undergoing major renovations and look forward to staying here in future. Right now just felt a little sketchy, exterior lights and door not working
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

4/10 Poor

Anita Osorio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Hakim

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor
Mold behind toilet, floor was dirty, first floor room did not have privacy curtains.
Stayed 1 night in Sep 2024

8/10 Good

Daibelis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Nicole

Stayed 1 night in Sep 2024

4/10 Poor

Andrew

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not a great hotel. Dirty and not well maintained. It was fine for a one night stay until the fire alarm went off at 3 in the morning and everyone had to evacuate.
Stayed 1 night in Sep 2024

2/10 Terrible

aaron

No communication. 2am smoke alarms went off told to vacate. About 45 min later people started going back to their rooms. Staff never told us anything. Would have felt safer if we were told what happened. Staff can’t control what happens but they could communicate with paying guests. DISAPPOINTED!!!
Stayed 1 night in Sep 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel stay ever
At 2 AM the fire alarm went off causing everyone to evacuate. Upon the alarm turning off we had no staff member come by to make sure everyone was okay. At breakfast the juice machine was not fully stocked. The apples were going bad. Many items were not stocked to adequate level. When going to check out there was no one at the desk. They had a sign stating to press the bell, which no one came after pressing. Or call the number, which went to the front desk phone. After waiting almost 15 minutes someone finally came but did not apologies for the delay nor showed any care for the delay. I was very disappointed with the service they provided and the only response she gave me was, "I'm sorry". I would not recommend this hotel to anyone.
Stayed 1 night in Sep 2024

6/10 Okay

One Melanated

Business traveler, Traveled with family
Liked: Staff & service
Waited at a the front desk for over 20 minutes before someone came out to help up check in. The room was ok the hotel was quiet and staff was friendly. Breakfast was not prepared properly. There was no milk for the cereal, no butter for the nasty waffles, and a refrigerator caught on fire in the middle of the night. This interrupted our stay and we just went back home to Ohio.
Stayed 2 nights in Sep 2024

4/10 Poor

Joe

Traveled with group
Liked: Room comfort
Disliked: Property conditions & facilities
Poor Quality
Fire alarm went off at 2am. No info and no direction from staff. Room keys had to be redone and got locked out. Bathroom paint chipping. Had to request towels.
Stayed 3 nights in Sep 2024

4/10 Poor

Cassy-Lynne

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The first room we were given was quite disgusting. The toilet and bathtub looked as though they hadn't been cleaned in awhile. The sheets and pillows had hair on them. The floors were not cleaned. When i advised the front desk, they immediately changed the room, unfortunately, the second was only just a little cleaner. I didn't go back because at this point, it was clear that we wouldn't be getting a better option. We were also woken up at 2:30 with a fire alarm due to what seems like a small electrical fire in one of the rooms on our floor. Overall, i can't say this was a wonderful experience. The only thing that made it decent was that the front desk was helpful.
Stayed 1 night in Sep 2024

2/10 Terrible

Janice

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I canceled my bookings
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Was in the room for about an hour that night and my asthma got triggered so bad from the mold and dust I couldn’t breath my eyes were watering had to check out asap. Vents full of dust build up you can smell the mildew right when you open the door. The gentleman at the front desk when I checked in was very sweet though have directions to our room and told us about the breakfast and Wi-Fi unfortunately I just couldn’t stay in the hotel.
Stayed 1 night in Sep 2024

2/10 Terrible

Scott

Disliked: Staff & service, property conditions & facilities
Nothing
Stayed 1 night in Sep 2024

10/10 Excellent

pamela

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Carolina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did like everything about it
Stayed 12 nights in Aug 2024