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Elite Venue Selection Felbridge - Gatwick

4.0 star property

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Photo gallery for Elite Venue Selection Felbridge - Gatwick

Meeting facility
In-room safe, desk, laptop workspace, iron/ironing board
Body treatments, aromatherapy, body wraps, body scrubs, facials
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Gym
  • Bar
$101
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
London Road, Felbridge, East Grinstead, England, RH19 2BH
  • Queen Victoria Hospital
    ‪4 min drive‬
  • Lingfield Park Racecourse and Golf Club
    ‪9 min drive‬
  • Tulley's Farm
    ‪9 min drive‬
  • London (LGW-Gatwick)
    ‪12 min drive‬

Room options

View all photos for Executive Twin Room

Executive Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, iron/ironing board

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Executive Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Elite Venue Selection Felbridge - Gatwick

4-star East Grinstead hotel with restaurant
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a steam room are onsite.
Elite Venue Selection Felbridge - Gatwick offers 116 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
Chakra Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

In addition to a full-service spa, Elite Venue Selection Felbridge - Gatwick features an indoor pool and a steam room. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a fitness center, spa services, and a terrace. Onsite self parking is complimentary.

Elite Venue Selection Felbridge - Gatwick is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10:30 AM.
Elite Venue Selection Felbridge - Gatwick has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Golf
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 25
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crowne Plaza Felbridge Gatwick Hotel East Grinstead
Crowne Plaza Felbridge Gatwick Hotel
Crowne Plaza Felbridge Gatwick East Grinstead
Crowne Plaza Felbridge Gatwick
Felbridge East Grinstead
Crowne Plaza Felbridge - Gatwick East Grinstead
Felbridge Hotel East Grinstead
Crowne Plaza Felbridge Gatwick
Crowne Plaza Felbridge Gatwick an IHG Hotel
Elite Venue Selection Felbridge - Gatwick Hotel
Elite Venue Selection Felbridge - Gatwick East Grinstead
Elite Venue Selection Felbridge - Gatwick Hotel East Grinstead

Elite Venue Selection Felbridge - Gatwick Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 489 out of 954 reviews
Rating 8 - Good. 261 out of 954 reviews
Rating 6 - Okay. 107 out of 954 reviews
Rating 4 - Poor. 60 out of 954 reviews
Rating 2 - Terrible. 37 out of 954 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Dan

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Hotel itself was fine and clean and staff friendly , room 204 I stayed in had constant running water in the bathroom (behind the wall, not an adjoining room or another rooms shower just running water) it wasn’t a leak but was rather noisy and constant for my whole stay in the room. As I checked in late at night I didn’t want the hassle of changing rooms so late but it wasn’t the best experience as I’ve had on many previous stays at this venue
Stayed 1 night in Jun 2025

10/10 Excellent

Kostas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A nice venue close to Gatwick The indoor pool was a nice addition
Stayed 1 night in May 2025

8/10 Good

Susan

Traveled with partner
Liked: Amenities
A little tired Not Suitable for those with mobility problems
Stayed 2 nights in May 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel facilities and customer service
Stayed 2 nights in May 2025

10/10 Excellent

hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and clean lovely place
Stayed 1 night in May 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Mike Watts

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and beautiful rooms! The facilities were great, the bed and pillows wonderful and it was I very nice stay. Staff very helpful. It was farther away from the airport than anticipated so the Uber and Taxi were more expensive than anticipated. Other than that, amazing!
Stayed 2 nights in May 2025

6/10 Okay

Glenn

Disappointed stay

This was our second visit to this hotel having stayed there the previous year. Unfortunately, this stay was not as enjoyable. We used the spa facilities which were now unmaned and the chemicals in the pool and jacuzzi water was so strong it caused our eyes to sting so we couldn't in for long! We had a early flight so were particularly upset to be woken up at midnight by a group of loud smokers outside the entrance of the hotel, our window was to the left of reception area on the first floor. This then happened every hour throughout the night!! At first we thought it was thoughtless guested but as this happened regularly all nightt we suspect it was possibility the night staff taking breaks? Either way they were so loud we were repeatedly disturbed by them.
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value for Money

Not my usual place to stay but I will definitely stay again. Very good value for money, comfy room and brilliant shower.
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Staff & service, amenities
Very efficient, good facilities. Bedroom compact but comfortable. Only issue was finding the last guest’s used underwear on the chair!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Really enjoyed my stay thanks clean and quite
Stayed 1 night in May 2025

4/10 Poor

Karis

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
2 nights terrible sleep Beds was so uncomfortable We was one of the first rooms which meant a lot of noise throughout the night, 2nd night there was a party in hotel and noise was awful. We stayed in this hotel for work, which meant very little sleep to then have to do a full days work. Hotel itself was very nice.
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

rachael

Stayed 3 nights in Apr 2025

10/10 Excellent

peter

Stayed 1 night in Apr 2025

2/10 Terrible

Steve

Stayed 2 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Marina

Traveled with group
Liked: Room comfort

Really good

Really good. Will recommend. Will come back.
Stayed 1 night in May 2025

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Kim ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleased

We had a room next to a staircase on the ground floor. People was using it all night and slamming doors. The room was very clear hotel looked like it had been update recently. Staff at the hotel was very friendly
Stayed 1 night in Apr 2025