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Sheraton Duesseldorf Airport Hotel

4.0 star property

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Photo gallery for Sheraton Duesseldorf Airport Hotel

Terrace/patio
Lobby
Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Room service

Explore the area

Map
Terminal Ring 4, Düsseldorf, NW, 40474
  • Messe Düsseldorf
    ‪7 min drive‬
  • PSD Bank Dome
    ‪7 min drive‬
  • Merkur Spiel-Arena
    ‪7 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪8 min walk‬

Room options

View all photos for Premium Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Non Smoking

Executive Room, 2 Twin Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(69 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 Bedroom, Non Smoking

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Duesseldorf Airport Hotel

4-star hotel in Lohausen
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Change of bedsheets is available on request.
Sheraton Duesseldorf Airport Hotel offers 195 accommodations with safes and complimentary newspapers. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 17 meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 6426 square feet (597 square meters) include conference space. This eco-certified hotel also offers a fitness center, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

Sheraton Duesseldorf Airport Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10:30 AM.
Sheraton Duesseldorf Airport Hotel has a restaurant on site.
On Chocks - This lobby lounge serves light fare only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (EUR 38.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:30 AM for a fee: EUR 32 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • On Chocks

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business center
  • 6,426 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (43 inch wide door)
  • Grab bar near toilet (37 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 32 per person
  • Self parking fee: EUR 38.50 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Dusseldorf Airport Hotel
Dusseldorf Airport Hotel Sheraton
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Sheraton Duesseldorf Airport Hotel Hotel Düsseldorf

Sheraton Duesseldorf Airport Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 1008 reviews
Rating 8 - Good. 328 out of 1008 reviews
Rating 6 - Okay. 84 out of 1008 reviews
Rating 4 - Poor. 26 out of 1008 reviews
Rating 2 - Terrible. 14 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for late arrivals or early departures. Convenient, with helpful staff and room with most amenities. I would only recommend it for airport stays, as there’s not much in the area apart from the airport.
Stayed 1 night in Dec 2024

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A couple of small issues
Upholstered chair leg collapsed when chair was used. Door lock very difficult to lock and front door cracked. Bottled water was a nice touch. Typical “American “ style hotel. Fantastic location.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Stayed 1 night in Nov 2024

6/10 Okay

Stephany

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The sheets were clean and beds comfortable. But- The room was very dirty/dusty. Could see along all the carpeting along walls and corners . Black mold in corners of shower, water leaked on the floor from shower. Room need a deep clean and replacement of Carpet - so atleast you can “see” how old and in need of updating this room was.
Stayed 1 night in Dec 2024

10/10 Excellent

kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so easy.
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Very close to the airport, quick check in, nice comfy room, great food in the restaurant
Stayed 1 night in Dec 2024

8/10 Good

Birgit

Traveled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed our one night stay at this property. Being able to just walk across the street to the terminal is very convenient. The early flyers free breakfast we appreciated very much. Beds are very comfortable. We were not happy with the bathroom. Half glass shower makes it easy to flood. Also the shower head was difficult to use and there was some mold in the corner of the bathtub.
Stayed 1 night in Dec 2024

2/10 Terrible

Vinesh, Schiedam

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, oudated, paid parking & broken douche
Stayed 1 night in Dec 2024

10/10 Excellent

Kurt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was very friendly and Don the bartender is wonderful!
Stayed 1 night in Dec 2024

8/10 Good

elka

Liked: Cleanliness, staff & service, property conditions & facilities
The close proximity to the terminal is definitely a major plus. It's just a short walk. Wished it was easier to find. Had to ask someone for directions. They do wake-up calls, but nobody answered the phone when I called to schedule it. There is no convenience store for snacks, juice, etc. You have to walk to the terminal to shop. I feel the room is a bit overpriced but the benefit of the convenience to stay at this hotel if you have an early flight is worth it.
Stayed 1 night in Dec 2024

10/10 Excellent

Mehmet S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very well organized and clean and the staff was extremely friendly, helpful and professional!!! Hotel is directly next to the Airport and everything is in walking distance!
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite nice
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy, clean and friendly
Great hotel for incoming/outbound flights. We had a few spare hours the night before the flight, so took the easy Train into Dusseldorf for the evening.
Stayed 1 night in Oct 2024

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, staff & service
WiFi doesn’t cover the entire property- some rooms have no coverage as confirmed by staff
Stayed 1 night in Dec 2024

8/10 Good

Robert, Fort Lauderdale

Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly and convenient… wonderful!
Stayed 1 night in Nov 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mehul

Stayed 1 night in Nov 2024

8/10 Good

Sean

Business traveler
Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hoetl airport
Very convenient for the airport, clean, comfortable, quiet. Godd staff, hslpful at check in. On site restaurant food is okay, but I thought it was expensive for what it was
Stayed 1 night in Nov 2024

10/10 Excellent

sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal
Stayed 1 night in Oct 2024

8/10 Good

Aneka, Lighthouse Point

Stayed 1 night in Sep 2024

10/10 Excellent

Kirsten

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer, London

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Super friendly efficient staff. Quiet spacious rooms, very clean, and it is a convenient location. Lara from reception went over and above to make sure I had a comfortable stay. Will definitely stay here again next trip.
Stayed 1 night in Oct 2024