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The Queens Head

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Queens Head

Superior Double Room, Ensuite (Superior Double Room)
Double Room, Ensuite | Restaurant
Bathroom
Bar (on property)
Superior Double Room, Ensuite (Superior Double Room)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

Map
2 Sherburn Road, Durham, England, DH12JR
  • Gala Theatre Durham
    15 min walk
  • Pizza Perfect
    1 min walk
  • Durham Station
    6 min drive
  • Newcastle (NCL-Newcastle Intl.)
    35 min drive

Room options

View all photos for Superior Double Room, Ensuite (Superior Double Room)

Superior Double Room, Ensuite (Superior Double Room)

Superior Double Room, Ensuite (Superior Double Room)

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room, Shared Bathroom

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Shared Bathroom

Room

Double Room, Shared Bathroom

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom

Single Room, Shared Bathroom

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Ensuite

Room

Double Room, Ensuite

  • 108 sq ft
  • Bay view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Shared Bathroom

Suite, Shared Bathroom

Suite, Shared Bathroom

  • 108 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

Honest Lawyer Hotel

Pet friendly
Free WiFi
Restaurant
Breakfast available
4.3 out of 5, Excellent, (801)
The price is $76
per night
$91 total
includes taxes & fees
Jan 10 - Jan 11
Honest Lawyer Hotel

About this property

The Queens Head

Durham inn with bar/lounge
A bar/lounge, an arcade/game room, and a garden are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. Housekeeping is not available.
The Queens Head offers 8 accommodations.
The Queens Head features an arcade/game room, karaoke, and a garden. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. Complimentary self parking is available on site.

The Queens Head is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge

Things to do

  • Arcade/game room
  • Karaoke

Family friendly

  • Arcade/game room

Guest services

  • No housekeeping service

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

The Queens Head Inn

The Queens Head Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 159 out of 390 reviews" "
Rating 8 - Good. 118 out of 390 reviews" "
Rating 6 - Okay. 59 out of 390 reviews" "
Rating 4 - Poor. 30 out of 390 reviews" "
Rating 2 - Terrible. 24 out of 390 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Shared bathroom
The shared bathroom was usually too wet to use from where other occupants had not positioned the shower curtain within the bath - so all spray was on the floor.
Stayed 1 night in Sep 2024

8/10 Good

Brooke

Traveled with partner
Liked: Cleanliness, staff & service
Loved staying here it was something very different, the beds were a bit noisy so maybe some new mattresses needed. Would have liked a mirror in the room too! Other than that no complaints, locals downstairs were great and friendly.
Stayed 2 nights in Sep 2024

4/10 Poor

edward

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is what you pay for - so no complaints.
Stayed 1 night in Sep 2024

4/10 Poor

Dominic

Liked: Staff & service
Disliked: Property conditions & facilities
Very noisy room over the bar which was loud until 1pm
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

All I ask for is cleanliness, quiet, friendly service and a comfortable bed; I found them all at the Queen’s Head.
Stayed 2 nights in Sep 2024

2/10 Terrible

Jayne

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Dan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Sep 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
No sleep and lots of swearing until very late
No welcome and bar staff didn't respond when we arrived. They just stayed in the other side of the bar. A 'local' had to tell us to check-in around the back of the bar, but there was no signage for this. Rooms of same classification/cost have different specifications which aren't stated. No chance of a good sleep/rest. On handover of keys, we were warned that there may be noise until 11.30, when the pub shuts, but this went on until after 00.30 with raised voices arguing and swearing up until this time. We definitely don't expect anything too fancy, but we won't be returning.
Stayed 1 night in Sep 2024

4/10 Poor

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was clean and comfortable but our room was above smoking area and even when pub is ment to close at 11:30 group of people sat in smoking area well after 2am shouting and arguing right outside our window sadly is only thing that dampens the stay.
Stayed 1 night in Sep 2024

6/10 Okay

Jacqui

Traveled with family
Disliked: Amenities, property conditions & facilities
Not a choice of mine in future
Stayed 1 night in Aug 2024

10/10 Excellent

Marcus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good wee pub
Working a way Ideal budget accommodation Shower brilliant Easy parking Ill be back
Stayed 1 night in Sep 2024

4/10 Poor

David

Traveled with group
Disliked: Cleanliness
I stayed for just two nights at the Queens Head. The room i stayed in was decent & i was happy with until i checked the mattress which was soiled, dirty & stained sadly. The kitchen facilities available for guests to use was pleasing. The Queens Head bar is great although as a hotel i would not recommend or stay there again. This is not only because of the dirty bed mattress It is down to the noise from bar downstairs & busy road noise outside. Furthermore The Queens Head is an overpriced Hotel & simply not good value for my money afterall.
Stayed 2 nights in Aug 2024

4/10 Poor

Adrian

No breakfast or any food on offer as advertised when booking the rooms are run down an smell the windows of the pub had been put in and were boarded up the shared bathroom was disgusting mould round taps dirty toilet and absoloutely terrible stay
Stayed 1 night in Aug 2024

8/10 Good

CARL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable but noisy
This was an overnight stay whilst I was in the area for work. It was quiz nighy in the pub below and the sound on the PA system must have been deafening for the contestants as it was very loud for me, especially in the music round.
Stayed 1 night in Aug 2024

4/10 Poor

Kevin

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Good points: Easy to find / parking / bedding clean / facilities to wash clothes. Bad points: boarded up windows in pub below / noisy until 1145 pm / bed was v uncomfortable / bathroom small and mouldy.
Stayed 1 night in Aug 2024

2/10 Terrible

Gareth

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AVOID!!! What a shame, having stayed previously we wanted to give return business to this pub. Arrived and welcomed given key to room. That was the only thing good about our experience. The bedroom we were in was a family room which had seen better days, the mattress on the double bed was broken. We requested a non smoking room but might as well have not bothered because the amount of smoke in the corridor that then came into the room was constant. Bathroom was OK but very tired. The kitchenette should be condemned. Two fridges to use but not cleaned, when we stayed their was old mouldy food in both and they were just generally dirty. Music from the bar was loud as they have changed into a sports bar which they do not list on online booking platforms. I don't expect glamour for the cost we paid but I do expect a response from the owner. Sadly they have IGNORED all my emails as well as all the calls from the booking site to discuss our stay. Such a shame
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Comfortable but very cold accomodation.
At check i asked would they be turning the heating on in the room during my stay. Yes the receptionist replied. Unfortunately this was not the case. The room was very cold and to the best of my knowledge the radiator was never turned on in the room having felt it a large number of times. Ended up having to sleep fully clothed and still wasn't warm enough. Room and shared bathroom facilities were very good overall.
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value stay at the very-friendly Queen's Head
Very friendly bar staff who showed a genuine interest in those visiting the Queen's Head, including recommending local places to dine - good to chat with ... All were first class, although I really only got to know Leah (the "face of the place" early to mid-week). Good selection of beers and spirits ... Inch's cider on tap. The 'Sports Bar' is well laid out - plenty tables/seats; televisions showing sporting events; pool table; dart board, etc. The outdoor beer garden is a great resource. The bedrooms with the shared bathroom are very basic - but excellent value for money. I had a great stay at the Queen's Head and hope to return soon.
Stayed 7 nights in Aug 2024

6/10 Okay

Ed

Liked: Cleanliness, staff & service
The Pub was ideal for my needs as I was staying for a couple of nights to attend a Football match.It was a decent base for a drink at the end of each day after exploring Durham in the evenings.
Stayed 2 nights in Aug 2024

8/10 Good

Janet

Traveled with group
Room was clean and nice
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Nice stay
Quick check in, with a very pleasant young lady, room does need a little TLC, bedding clean and towels clean
Stayed 1 night in Aug 2024

8/10 Good

Barrie

Liked: Cleanliness, staff & service, room comfort
Suitable for my needs and in a convenient location.
Stayed 1 night in Aug 2024

2/10 Terrible

Russell

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing!
Although the price was, I wasn't expecting a top class room. However, as a business traveller, I wasn't expecting music to start at 20:30 and to go all the way to midnight. My room was directly above where the music was being played so I had no chance of even attempting to go asleep. I would definitely not use this hotel again. I will be going back to hotels.com and demanding a refund.
Stayed 1 night in Aug 2024

6/10 Okay

Heather

Liked: Cleanliness, property conditions & facilities
Relentlous music
The room was pleasant but being in a pub meant that the music droned on until 11.30 and the door was continually slamming and vibrating the room.
Stayed 1 night in Aug 2024