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The Queens Head

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Queens Head

Superior Double Room, Ensuite (Superior Double Room)
Double Room, Ensuite | Restaurant
Bathroom
Bar (on property)
Superior Double Room, Ensuite (Superior Double Room)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Pet friendly
    Pet friendly
  • Free WiFi
    Free WiFi

Explore the area

Map
2 Sherburn Road, Durham, England, DH12JR
  • Gala Theatre Durham
    15 min walk
  • Durham Indoor Market
    17 min walk
  • Durham World Heritage Site Visitor Centre
    17 min walk
  • Newcastle (NCL-Newcastle Intl.)
    35 min drive

Room options

View all photos for Superior Double Room, Ensuite (Superior Double Room)

Superior Double Room, Ensuite (Superior Double Room)

Superior Double Room, Ensuite (Superior Double Room)

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room, Shared Bathroom

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Shared Bathroom

Room

Double Room, Shared Bathroom

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom

Single Room, Shared Bathroom

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Ensuite

Room

Double Room, Ensuite

  • 108 sq ft
  • Bay view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Shared Bathroom

Suite, Shared Bathroom

Suite, Shared Bathroom

  • 108 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

Honest Lawyer Hotel

Pet friendly
Free WiFi
Restaurant
Breakfast available
4.3 out of 5, Excellent, (798)
The price is $55
per night
$66 total
includes taxes & fees
Dec 8 - Dec 9
Honest Lawyer Hotel

About this property

The Queens Head

Durham inn close to Durham University
A bar/lounge, an arcade/game room, and a garden are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. Housekeeping is not available.
The Queens Head offers 8 accommodations.
The Queens Head features an arcade/game room, karaoke, and a garden. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. Complimentary self parking is available on site.

The Queens Head is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge

Things to do

  • Arcade/game room
  • Karaoke

Family friendly

  • Arcade/game room

Guest services

  • No housekeeping service

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

The Queens Head Inn

The Queens Head Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 154 out of 381 reviews" "
Rating 8 - Good. 116 out of 381 reviews" "
Rating 6 - Okay. 58 out of 381 reviews" "
Rating 4 - Poor. 30 out of 381 reviews" "
Rating 2 - Terrible. 23 out of 381 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Kevin

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Good points: Easy to find / parking / bedding clean / facilities to wash clothes. Bad points: boarded up windows in pub below / noisy until 1145 pm / bed was v uncomfortable / bathroom small and mouldy.
Stayed 1 night in Aug 2024

2/10 Terrible

Gareth

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AVOID!!! What a shame, having stayed previously we wanted to give return business to this pub. Arrived and welcomed given key to room. That was the only thing good about our experience. The bedroom we were in was a family room which had seen better days, the mattress on the double bed was broken. We requested a non smoking room but might as well have not bothered because the amount of smoke in the corridor that then came into the room was constant. Bathroom was OK but very tired. The kitchenette should be condemned. Two fridges to use but not cleaned, when we stayed their was old mouldy food in both and they were just generally dirty. Music from the bar was loud as they have changed into a sports bar which they do not list on online booking platforms. I don't expect glamour for the cost we paid but I do expect a response from the owner. Sadly they have IGNORED all my emails as well as all the calls from the booking site to discuss our stay. Such a shame
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Comfortable but very cold accomodation.
At check i asked would they be turning the heating on in the room during my stay. Yes the receptionist replied. Unfortunately this was not the case. The room was very cold and to the best of my knowledge the radiator was never turned on in the room having felt it a large number of times. Ended up having to sleep fully clothed and still wasn't warm enough. Room and shared bathroom facilities were very good overall.
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value stay at the very-friendly Queen's Head
Very friendly bar staff who showed a genuine interest in those visiting the Queen's Head, including recommending local places to dine - good to chat with ... All were first class, although I really only got to know Leah (the "face of the place" early to mid-week). Good selection of beers and spirits ... Inch's cider on tap. The 'Sports Bar' is well laid out - plenty tables/seats; televisions showing sporting events; pool table; dart board, etc. The outdoor beer garden is a great resource. The bedrooms with the shared bathroom are very basic - but excellent value for money. I had a great stay at the Queen's Head and hope to return soon.
Stayed 7 nights in Aug 2024

6/10 Okay

Ed

Liked: Cleanliness, staff & service
The Pub was ideal for my needs as I was staying for a couple of nights to attend a Football match.It was a decent base for a drink at the end of each day after exploring Durham in the evenings.
Stayed 2 nights in Aug 2024

8/10 Good

Janet

Traveled with group
Room was clean and nice
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Nice stay
Quick check in, with a very pleasant young lady, room does need a little TLC, bedding clean and towels clean
Stayed 1 night in Aug 2024

8/10 Good

Barrie

Liked: Cleanliness, staff & service, room comfort
Suitable for my needs and in a convenient location.
Stayed 1 night in Aug 2024

2/10 Terrible

Russell

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing!
Although the price was, I wasn't expecting a top class room. However, as a business traveller, I wasn't expecting music to start at 20:30 and to go all the way to midnight. My room was directly above where the music was being played so I had no chance of even attempting to go asleep. I would definitely not use this hotel again. I will be going back to hotels.com and demanding a refund.
Stayed 1 night in Aug 2024

6/10 Okay

Heather

Liked: Cleanliness, property conditions & facilities
Relentlous music
The room was pleasant but being in a pub meant that the music droned on until 11.30 and the door was continually slamming and vibrating the room.
Stayed 1 night in Aug 2024

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Debbie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in local pub
Stayed 1 night in Jul 2024

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motorcycle overnight
Had done 400+miles from top of Scotland. Hotel was easy to find and had plenty of parking. Was given a fairly safe parking for the bike, but had to unload completely. Provided a full comunal kitchen and I had frozen goods that I could keep frozen overnight. Bathroom was comunal and clean. There was great entertainment available on site, i did not make use of it as I was tired and soar from my ride and went to bed early. Had a good nights sleep. For the price I was happy with my stay. Thank You
Stayed 1 night in Jul 2024

8/10 Good

Saff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean place, close to city, good value
Check in was nice and easy and staff were helpful. The room was clean and we were provided with everything we could have needed towels/toiletries/tea/coffee. It was close by to the city (though be prepared for very steep hills if walking) and there was parking onsite. Some of the patrons of the pub were loud until around 1am, but given it was the weekend we can’t really complain. Overall a good stay and well worth it for the price.
Stayed 2 nights in Jul 2024

6/10 Okay

Lorna

Traveled with family
Liked: Cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Little unfortunate that the back door was below our room window, so heard the patrons until the late hours. But other than that, nice wee room, warm and comfortable.
Stayed 1 night in Jul 2024

6/10 Okay

C

Disliked: Property conditions & facilities
Urgent Need of Updating
The room did the job we needed it to. Somewhere centralish to get us into the city. Although on a busy road, over a pub, there was little noise. The beds were OK, the bed linen fresh and clean. Clean towels were provided, as was individual soap and bath gel. The TV worked. There were coat hangers in the wardrobe. You had your own key to get in after the pub was closed. Free parking for about 6 cars is at the side of the pub. The recommended breakfast cafe is closed at the weekend! There is a garage across the road selling limited breakfast supplies. Everything was very dated and is in urgent need of updating. The carpet had slid towards one side of the room and looked like it needed a particularly good clean! Cups were not cleaned for the second day, Milk and coffee were not replenished - but at least this was provided. All drawers needed cleaning out, the skirting boards needed wiping. The heating worked intermittently. I'm not sure the shared bathroom was cleaned either, as the toilet paper had run out by the first evening, and none was provided until late the second evening.
Stayed 2 nights in Jul 2024

8/10 Good

Phil

Liked: Cleanliness, staff & service, room comfort
Basic, budget rooms above a pub, but not bad.
These are rooms above a pub, so don't set your expectations too high, but it's also budget friendly. First room I was put in was a good size, although a bit tatty and in need of renovation. The en-suite was tiny, with a shower and a toilet, and then a washbasin outside in the room itself. En-suite light switch was broken, so light didn't work, and light above the basin had no bulb. I was moved to another room; smaller room, but bigger, modern bathroom, so much better. No mirror in the bedroom though, so drying my hair was a challenge. (They don't provide a hairdryer, so bring your own.) Being above a pub, there was loud music from downstairs, and people kept going through self-closing connecting doors which shook the whole building each time they slammed shut. However, come closing time (11:30 pm on Friday, midnight on Saturday), all noise immediately stopped (they didn't even wait for the song to finish!), and it became very quiet, so I was able to get a good night's sleep.
Stayed 3 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Julie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place I've ever stayed
The pictures on the site do not even remotely resemble the room we were given. I booked this place because of the photos on your app. We had to share a bathroom which was filthy and full of black hairs. I had booked an en suite. When the sink was used there was a horrendous loud noise in our room. Bed was totally uncomfortable and the pillows virtually none existent. The only clean thing were the towels. No working light on the landing. Thank god for mobile phone torches. If I'd been able to find another room I'd have moved, regardless of cost. We didn't let it ruin our time there as my son was graduating but we definitely will NOT be back!
Stayed 1 night in Jul 2024

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

mark

Stayed 4 nights in Apr 2024

8/10 Good

carole

Traveled with partner
Liked: Cleanliness, staff & service
A perfect overnight, affordable stopover for our daughter's graduation. The pub was noisy until about 11.30 but the bed was comfy, rooms were clean and the welcome was typical of the friendly North East!
Stayed 1 night in Jun 2024