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Hotel Indigo Durham by IHG

4.0 star property

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Photo gallery for Hotel Indigo Durham by IHG

Breakfast, lunch, dinner served; local and international cuisine
Property amenity
Breakfast, lunch, dinner served; local and international cuisine
Free minibar items, in-room safe, individually decorated
Building design

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking available

Explore the area

Map
9 Old Elvet, Durham, England, DH1 3HL
  • Durham Castle
    ‪4 min walk‬
  • Durham Cathedral
    ‪6 min walk‬
  • Durham University
    ‪10 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Free minibar items, in-room safe, individually decorated

Standard Room, 1 Double Bed, Accessible

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Premium Room, 1 Double Bed

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Standard Room, 1 Double Bed

  • 182 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Free minibar items, in-room safe, individually decorated

Standard Room

  • 182 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Premium Room

  • 291 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Bathtub

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Premium Room, 1 King Bed, Bathtub

  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Double Bed (Cathedral View)

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Premium Room, 1 Double Bed (Cathedral View)

  • 290 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Queen Beds, Bathtub

Premium Room, 2 Queen Beds, Bathtub | Free minibar items, in-room safe, individually decorated

Premium Room, 2 Queen Beds, Bathtub

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Methodist Church View)

Premium Room, 1 King Bed (Methodist Church View) | Free minibar items, in-room safe, individually decorated

Premium Room, 1 King Bed (Methodist Church View)

  • 404 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Indigo Durham by IHG

4-star Durham hotel close to Durham University
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hotel Indigo Durham by IHG offers 83 accommodations with minibars (stocked with some free items) and safes. Each accommodation is individually furnished and decorated. 42-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Indigo Durham by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Marco Pierre White - This steakhouse specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Marco Pierre White

Things to do

  • Golf
  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20.00 per person
  • Uncovered self parking fee: GBP 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Durham

Hotel Indigo Durham by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 748 out of 989 reviews
Rating 8 - Good. 170 out of 989 reviews
Rating 6 - Okay. 46 out of 989 reviews
Rating 4 - Poor. 16 out of 989 reviews
Rating 2 - Terrible. 9 out of 989 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay with amazing staff in a stunning historic hotel. Room was superb and location was second to none.
Stayed 1 night in Jan 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent Stay

Me and wife stayed 1 night. Really nice hotel, good location and clean. A little bit of damage evident to ceiling in room but not an issue (old building). The most disappointing thing was at breakfast, a group of students who were staying literally put all of the remaining breakfast pastries (about 16-20) in their bag as they were leaving, meaning there was none left. This wasnt challenged by the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Georgia

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vintage splendor

Superb property. Best breakfast room ever, which becomes a great restaurant at night. Great location in a one of the nicest towns in England.
Stayed 3 nights in Jan 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Absolutely stunning hotel with gorgeous rooms and public areas. Very central too. The breakfast was gorgeous.
Stayed 1 night in Jan 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

couples stay in durham

best hotel ive stayed in durham,spotless,and breakfast was lovely,staff were superb
Stayed 2 nights in Jan 2025

10/10 Excellent

A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Hannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Avocado on toast for breakfast was disappointing...this was readymade guacamole, not smashed avocado as listed. Otherwise great.
Stayed 1 night in Jan 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent heritage property with very accommodating staff. Highly recommend this hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Victoria

Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely greeting and free upgrade. Room was clean, spacious with nice free drinks in mini bar. Lovely local Ringtons tea, coffee, hot chocolate, biscuits. Fab decor and tasty breakfast in the most beautiful breakfast room ever.
Stayed 1 night in Dec 2024

8/10 Good

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely short stay. The bar staff were lovely. The reason for 4* rating is that the chamber staff didn’t do a thorough job of cleaning the room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah, Vero Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Indigo is full of character and charm. It’s very conveniently located for Ciy centre activities. The staff were exceptionally friendly and helpful. One small improvement would be better lighting in the bedroom area, it’s quite dimly lit.
Stayed 1 night in Dec 2024

10/10 Excellent

kayleigh

Traveled with partner
Liked: Amenities
We thoroughly enjoyed our stay hotel is beautiful so close to cathedral shops bars, quiet warm and very pleasant we will be back reastraunt was amazing too food spectacular!
Stayed 1 night in Dec 2024

4/10 Poor

Christine

Liked: Staff & service
The room was very cold and only heated through a warm air duct which was incredibly noisy. We were woken up in the night with all the clanking so decided to turn it down and be cold rather than suffer the noise all night. After breakfast we returned to a room that had not been made up properly. Pillows still on chairs, my nightie scrumbled on the bed still strewn with the info guide. The water had not been replaced and the cups had not been cleaned. We had booked a meal at the restaurant which was not busy. After giving our order we waited 45/50 minutes for our steaks. When they arrived i noticed that the tomatoes advertised in the menu were not there. I queried the waiter who said he didn't think they were on the menu. When he returned he came with the tomatoes... The breakfast was standard fare, though my eggs benedict yolks were solid rather than runny. We normally go to the travelodge when we vist family in Durham but thought we would have a festive treat after a difficult year. It certainly was not the 4 star boutique hotel which we had expected.
Stayed 2 nights in Dec 2024

10/10 Excellent

david

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, well-located hotel

Lovely clean hotel, very centrally located for city centre, cathedral, castle etc. Spacious rooms with modern bathrooms. Helpful, friendly staff. Great restaurant and bar
Stayed 2 nights in Dec 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Would definitely return. Situation good also
Stayed 2 nights in Dec 2024

10/10 Excellent

Julua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has kept the history of the building alive when converted. It is like you stepping back in time which fabulous.
Stayed 1 night in Dec 2024

10/10 Excellent

Grahame

Liked: Staff & service, property conditions & facilities, room comfort

Overnight in Durham

Nice stay in Durham
Stayed 1 night in Dec 2024

10/10 Excellent

Kirsten

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay and the lady on reception (I think her name was Katie) was great. Would definitely return.
Stayed 2 nights in Dec 2024