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Hotel Bannatyne Durham

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Bannatyne Durham

Aerial view
Indoor pool
Exterior
Premium Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Eden Terrace, Durham, England, DH1 2HJ
  • Gala Theatre Durham
    3 min drive
  • Subway
    4 min walk
  • Durham Station
    4 min drive
  • Newcastle (NCL-Newcastle Intl.)
    31 min drive

Room options

View all photos for Premium Double or Twin Room

Premium Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Premium Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

Radisson BLU Hotel Durham

Pool
Hot Tub
Spa
Free WiFi
4.3 out of 5, Excellent, (1001)
The price is $281
per night
$337 total
includes taxes & fees
Jan 10 - Jan 11
Radisson BLU Hotel Durham

About this property

Hotel Bannatyne Durham

3-star Durham hotel with bar/lounge
Along with a full-service spa, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
Hotel Bannatyne Durham offers 50 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is open daily.
In addition to a full-service spa, Hotel Bannatyne Durham features an indoor pool and a steam room. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a fitness center, a hair salon, and an elevator. Onsite self parking is complimentary.

Hotel Bannatyne Durham is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Steam room

Family friendly

  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Facilities fee: GBP 15 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for GBP 1 for any bookings where payment for the stay will be made on site instead of at the time of booking.
Payment for the reservation is due at noon on the day of arrival.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Bannatyne Durham
Bannatyne Durham Hotel
Bannatyne Hotel
Bannatyne Hotel Durham
Hotel Bannatyne
Hotel Bannatyne Durham
Hotel Bannatyne Durham Hotel
Hotel Bannatyne Durham Durham
Hotel Bannatyne Durham Hotel Durham

Hotel Bannatyne Durham Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 332 out of 872 reviews" "
Rating 8 - Good. 309 out of 872 reviews" "
Rating 6 - Okay. 157 out of 872 reviews" "
Rating 4 - Poor. 48 out of 872 reviews" "
Rating 2 - Terrible. 26 out of 872 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Claire

Disliked: Staff & service, amenities, property conditions & facilities
The booking had been cancelled due to an error, but they were able to find a room. The hotel was fully booked, really noisy and insulation was poor. I was blocked in the car park by another resident and the staff were reluctant to help saying it may not be a resident. When i threatened to call the police, they checked and asked the resident to move the car. Given the parking was visible from the desk, i am surprised it was allowed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Janet

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to where we wanted to visit. Could use the swimming pool, sauna and steam room. The cafe/resturant on site catered for my gluten intolerance. Staff were lovely.
Stayed 3 nights in Sep 2024

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were overnighting in Durham for a university Open Day and the Bannatyne was easy to find, plenty of off street parking and a stream of Uber drivers available within minutes. The hotel was modern and well maintained. Good bed and shower. Excellent breakfast. A good choice.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Functional. Property atmosphere was flat . Staff were friendly. Couldn’t get my devices to connect to the TV even with leads. As a travelling businessman little bits at the end of a long day count. Was told there were only bar snacks in the gym. Went out in to Durham. Didn’t need to. Found out they had basic food just wrong info given. Didn’t want the 90 mins messing around finding somewhere.
Stayed 4 nights in Sep 2024

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities
rooms were nie and clean though there was a laek in the bathroom. staff couldnt have been more welcoming great for a night out in Durham
Stayed 1 night in Sep 2024

8/10 Good

Arthur

Traveled with partner
The hotel was very clean a little damage to furnishing [chips on edges]. Staff where very friendly and helpful.
Stayed 1 night in Sep 2024

2/10 Terrible

Melanie

Stayed 2 nights in Sep 2024

6/10 Okay

Layna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Gillian

Stayed 2 nights in Sep 2024

6/10 Okay

Helen

Business traveler
Average - did what it said on the tin
Stayed 1 night in Sep 2024

8/10 Good

Peter

Traveled with partner
Liked: Amenities
The staff were very polite and efficient
Stayed 1 night in Aug 2024

10/10 Excellent

Lorna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with staff equally as nice. Good good and would recommend the breakfast, so good. The pool, sauna was really great No negatives from our stay
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Maria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely welcome. Comfy bed. Noisy bunch somewhere nearby but not sure what it was middle of night. Food in cafe great value and quality.
Stayed 1 night in Aug 2024

8/10 Good

Anthony

Stayed 1 night in Aug 2024

4/10 Poor

Adrian

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Poor service, wouldn't recommend
Very tired room in need or refurbishment. No services to speak of in hotel, you have to go to the spa for food and drink which we weren't informed of and if yhave an earstarton a weekend the spa isnopen so you can't get anything. We also weren't informed that we had to put a sign on the door for the room to be serviced. Rooms are exceptionally warm and there is no air-conditioning.
Stayed 3 nights in Aug 2024

8/10 Good

Lauren

Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Stayed 1 night in Aug 2024

2/10 Terrible

Robert

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Looking at the property it looks great but it's not !. If they put you in a back room you won't sleep simply because it backs onto the A1 M. If your not on the top floor and facing the car park then good luck with sleeping . If your on the two lower floors people are walking about all the time the walls are thin and I was told by a local the hotel is used as a knocking shop for men seeking extras. Be careful. I went to have something to eat at the spar and I was creating by a very ignorant woman with a real attitude problem it was like she really didn't want to be there . To be honest I was glad I was setting off early the next morning with the noise of the A1M keeping me awake. Good luck with this hotel. And with this one it's a wolf in sheep's clothing .
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a sleep and hot shower.
Stayed 1 night in Jul 2024

4/10 Poor

Jude

Business traveler
Disliked: Property conditions & facilities, room comfort
Stay elsewhere if you want nice food and pint
Tired no atmosphere felt more like an Accor chain and European feel
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills but clean and comfortable.
Comfortable, clean, all in good repair. A no frills sort of hotel with more facilities in the spa opposite the hotel. Didn't use the spa facilities so can't comment on those, but did get food there. All I'm going to say on the food is that it was cheap and the quality reflected the price. The staff were uniformly polite, helpful and friendly, definitely the high point of experience. Overall it was pretty good.
Stayed 1 night in Jul 2024

10/10 Excellent

Catrina

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful at check in and throughout stay. Easy parking. Handy to have on-site gym & spa short walk from the hotel. Clean rooms with comfortable beds. Shower room recently renovated to high standard.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room clean,comfy bed
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024