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Hotel Bannatyne Durham

3.0 star property

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Photo gallery for Hotel Bannatyne Durham

Indoor pool
Premium Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets
Aerial view
Body treatments, hot stone massages, Swedish massages, body wraps
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Eden Terrace, Durham, England, DH1 2HJ
  • Durham Castle
    ‪3 min drive‬
  • Durham Cathedral
    ‪3 min drive‬
  • Durham University
    ‪4 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪29 min drive‬

Room options

View all photos for Premium Double or Twin Room

Premium Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Premium Double or Twin Room

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

8.6 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

Delta Hotels Durham Royal County

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (1002)
$142 nightly
The price is $142 total
includes taxes & fees
Delta Hotels Durham Royal County

About this property

Hotel Bannatyne Durham

3-star Durham hotel with bar/lounge
Along with a full-service spa, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
Hotel Bannatyne Durham offers 50 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is open daily.
In addition to a full-service spa, Hotel Bannatyne Durham features an indoor pool and a steam room. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a fitness center, a hair salon, and an elevator. Onsite self parking is complimentary.

Hotel Bannatyne Durham is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Steam room

Family friendly

  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Facilities fee: GBP 15 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for GBP 1 for any bookings where payment for the stay will be made on site instead of at the time of booking.
Payment for the reservation is due at noon on the day of arrival.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Bannatyne Durham
Bannatyne Durham Hotel
Bannatyne Hotel
Bannatyne Hotel Durham
Hotel Bannatyne
Hotel Bannatyne Durham
Hotel Bannatyne Durham Hotel
Hotel Bannatyne Durham Durham
Hotel Bannatyne Durham Hotel Durham

Hotel Bannatyne Durham Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 350 out of 929 reviews
Rating 8 - Good. 329 out of 929 reviews
Rating 6 - Okay. 168 out of 929 reviews
Rating 4 - Poor. 53 out of 929 reviews
Rating 2 - Terrible. 29 out of 929 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Peter

Basic

Very standard accommodation. Food in other building.
Stayed 4 nights in Apr 2025

8/10 Good

Mayra

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Misleading to charge extra to use the pool

Not impressed. It is very misleading that they charge an extra fee per day to use the health club facilities, but the hotel picture is of the pool! They want you to book direct by all means. I did not notice the surcharge coming up in the description as you have to scroll all the way down to see it. Room was OK, both shower and sink starting to clog. Staff at the entrance was not friendly at all, she said they have nothing to do with the pictures Hotels.com choose to promote the hotel. Not a full restaurant on-site, if you want to use the cafe you need to go to the health club which is a different building and they make you sign in to enter. Will not be coming here again. It is a pity as the Darlington branch is beautiful, staff is super friendly but this one misses the mark.
Stayed 2 nights in Apr 2025

2/10 Terrible

Andrew

Stayed 26 nights in Mar 2025

8/10 Good

Neale

Stayed 1 night in Apr 2025

10/10 Excellent

Wayne

Stayed 1 night in Mar 2025

4/10 Poor

Stacy

Stayed 1 night in Mar 2025

8/10 Good

Lesley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Breakfast in the health club was decent. No frills but basics done well.
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
A comfortable stay, clean, good size room , great for a one night stay.
Stayed 1 night in Mar 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Aaron

Stayed 1 night in Feb 2025

6/10 Okay

Gareth

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff were excellent. Really friendly and professional. However, after booking, you find out the gym is an extra £15; per visit! Had a filthy hand towel in my room. The tap came off the sink and the toilet didn’t really flush. Mixed bag.
Stayed 1 night in Mar 2025

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Kathy

Business traveler
Liked: Cleanliness, staff & service, room comfort

Working Away

Receptionist very friendly and helpful, breakfast and snacks served in the leisure suite - separate building. The rooms were RED hot, too warm. I had very noisy guests above me, the hotel couldn’t change that. But it did sound like a heard of elephants were above me - all night. Shower rather than a bath, shower is a power shower and was good, Elemis body wash and hair wash in rooms Hotel very central for North East and easy access to A1/major routes
Stayed 3 nights in Feb 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Annette

Stayed 1 night in Feb 2025

6/10 Okay

Nathan

Hotel was okay itself, the spa may as well be completely separate business. 1 mins walk from hotel. Lots of paperwork to do on computer if you want to utilise day pass of spa facilities at £15 a go. Facilities were okay. Breakfast and cafe wasn’t great in truth. Close by was a Dunelm cafe much better.
Stayed 2 nights in Feb 2025

4/10 Poor

Sebastian

Stayed 1 night in Feb 2025

2/10 Terrible

chris

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Abubaker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in
Stayed 1 night in Feb 2025

8/10 Good

Andrew

Liked: Staff & service
staff were very friendly and welcoming
Stayed 2 nights in Feb 2025

4/10 Poor

Steve

Disliked: Staff & service, property conditions & facilities

Bathroom problems

Room was clean bed comfortable. Bathroom was terrible. Toilet wouldn't flush. Reported to reception immediately, told to push both buttons, this made it work, but obviously a known problem. Sink tap hjad no handle and was very loose in the sink. Reported on feedback form. Reception came to room at 1030pm when we were already in bed. We reported the problem the next morning, reception said it would be sorted or we would be moved to another room. On returning the evening reception did not know anything about it. Offered a room change, but as we had a long day we just put up with it as we needed to go out immediately. Very disappointed as we had paid £75 a night for a poor experience.
Stayed 2 nights in Jan 2025

2/10 Terrible

Daniel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jan 2025

ceiling caved in within reception, booking promised access to gym, upon arrival i was informed access would be £15. Hotel and room very tired. will not be staying again
Stayed 2 nights in Feb 2025

8/10 Good

Adrian

Stayed 1 night in Dec 2024