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The Albany Hotel

3.0 star property

Choose dates to view prices

Photo gallery for The Albany Hotel

Exterior
Lobby
Lounge
Breakfast, lunch and dinner served
Superior Quadruple Room | In-room safe, desk, WiFi

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Laundry

Explore the area

Map
225 Smith Street / 225 Anton Lembede, Durban, KwaZulu-Natal, 4001
  • Durban City Hall
    ‪1 min walk‬
  • Playhouse
    ‪2 min walk‬
  • Workshop Mall
    ‪5 min walk‬
  • Durban North (VIR-Virginia)
    ‪15 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, WiFi

Standard Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, WiFi

Quadruple Room

  • 172 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room | In-room safe, desk, WiFi

Superior Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

In-room safe, desk, WiFi

Family Room

  • 269 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Paraplegic Room

Combined shower/tub, free toiletries, hair dryer, towels

Paraplegic Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, WiFi

Superior Room

  • 269 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, WiFi

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, WiFi

Triple Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, desk, WiFi

Superior Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

The Albany Hotel

3-star hotel in Durban Central Business District
This smoke-free hotel features a restaurant, a bar/lounge, and a conference center. WiFi in public areas is free. Other amenities include self parking, a business center, and a meeting room.
The Albany Hotel offers 80 air-conditioned accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Durban hotel provides wireless Internet access for a surcharge. Satellite television is provided. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and a meeting room.

Wireless Internet access is complimentary. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours). For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Albany Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Albany Hotel has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Afrikaans, English, French, Italian, Portuguese, Spanish, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: WiFi (ZAR 60 per hour)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (ZAR 70 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: ZAR 120 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 120 per person
  • Fee for in-room wireless internet: ZAR 60 per hour (rates may vary)
  • Self parking fee: ZAR 70.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Albany Durban
Albany Hotel
Albany Hotel Durban
The Albany Hotel Hotel
The Albany Hotel Durban
The Albany Hotel Hotel Durban

The Albany Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 20 out of 139 reviews
Rating 8 - Good. 37 out of 139 reviews
Rating 6 - Okay. 32 out of 139 reviews
Rating 4 - Poor. 20 out of 139 reviews
Rating 2 - Terrible. 30 out of 139 reviews

6.8/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Raisibe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms Blanket are dirty and smelly Security knocks every hour Bathroom water overlap the bedroom No towels No privacy it was just a disaster
Stayed 1 night in Sep 2024

10/10 Excellent

Florence

Stayed 3 nights in Sep 2024

8/10 Good

Busiswa

Liked: Cleanliness, property conditions & facilities, room comfort
The room was clean i can't complain you can only work on changing the carpet in the passages as you know that it smells damp.
Stayed 2 nights in Jan 2024

8/10 Good

JOMO S

Liked: Cleanliness, room comfort
My Stay at Albany Hotel, Durban
Stayed 4 nights in Dec 2023

6/10 Okay

Mildred

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good except that if you need something you can't call at the reception, you need to go physically. Shower head needs to be fixed so that the water can flow properly.
Stayed 1 night in Nov 2023

10/10 Excellent

muzi

Stayed 1 night in Nov 2023

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Mercy Nomsa

Business traveler
Disliked: Staff & service
When we got there at 10 we wanted to b e in the hotel , they told us we must come in at 2 oclock, how so disappointing really
Stayed 1 night in Nov 2023

4/10 Poor

Chwayi

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I was not impressed at all
Stayed 2 nights in Aug 2023

4/10 Poor

Mazisi

Stayed 1 night in Jun 2022

2/10 Terrible

Khulekani

Stayed 1 night in Apr 2022

2/10 Terrible

Danisa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albany should not be a hotel cos it does not have the actual stds of a hotel. The 1st room i was given room 39 was dirty nbi has to go to reception to ask foe another one. The reception is deceiving cos it looks clean but joooo. From 1st floor the smell of the carpets is unbearable considering that its the breakfast place. Then the others floors n rooms are not welcoming from walls to carpets need a redo. In fact i regretted cos i wanted my family to have a great time but we did not cos i guess its mangement do not care
Stayed 3 nights in Jan 2022

2/10 Terrible

ATS

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nightmare
It was a nightmare , very very bad standard , people shouting and yelling every night until 2am in the morning , no towels , key to be reconfirm every days . Stolen close …. The worst stay in hotel possible .
Stayed 13 nights in Nov 2021

6/10 Okay

Nelsa

Stayed 3 nights in Oct 2021

8/10 Good

Thembeka

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Abdur

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vote of thanks
Place was nice and clean. Situated in the heart of town close to everything.
Stayed 1 night in Mar 2021

6/10 Okay

Lindelani

Business traveler
Just ok
It’s was just ok
Stayed 1 night in Jan 2021

10/10 Excellent

Thobani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Nomusa

Stayed 2 nights in Nov 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible Experience
The reception area was ok, and the lady assisting with the check in was helpful. However, I was deeply disappointed with the rest. As we stepped off the lift, we were welcome a not so clean looking passage way leading to our room. The room looked absolutely nothing like what we saw in the photos when we made our booking. It was an old and tired looking room that we were allocated. It just looked like it desperately needed some renovation. The bathroom was worse. I will definitely be not booking here again, nor would I recommend it to anyone.
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Comfortable for “just wanna lay my head” night.
Only one towel for a 3 sleeper room Good for a “just want to lay my head” travels Room seemed too close (clustered) compared to what / how advertised. Reception very friendly
Stayed 3 nights in Sep 2020

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the port easy to reach rooms good friendly staff
Stayed 1 night in Feb 2020

2/10 Terrible

Patrick

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Yvonne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 3 nights in Nov 2019