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Coastlands Musgrave Hotel

4.0 star property

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Photo gallery for Coastlands Musgrave Hotel

Couples treatment rooms, body treatments, aromatherapy, body wraps
Terrace/patio
Reception
Property entrance
Property entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Breakfast available
  • Pool
  • 24/7 front desk

Explore the area

Map
315-319 Peter Mokaba Ridge, Durban, KwaZulu-Natal, 4001
  • Musgrave Centre
    ‪15 min walk‬
  • Durban Botanical Gardens
    ‪17 min walk‬
  • Greyville Race Course
    ‪3 min drive‬
  • Durban North (VIR-Virginia)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room Balcony lower Floor (1-3) with Bath

Flat-screen TV

Deluxe Room Balcony lower Floor (1-3) with Bath

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Back) Upper Floors 4-5 with Shower

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (Back) Upper Floors 4-5 with Shower

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Back) Lower Floors 1-3 With Shower

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (Back) Lower Floors 1-3 With Shower

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Rooms with Balcony, upper floors (4-5) with Shower

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Rooms with Balcony, upper floors (4-5) with Shower

  • 344 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Side Wing) Upper Floors 4-5

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (Side Wing) Upper Floors 4-5

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room Balcony lower Floor (1-3) with Shower.

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room Balcony lower Floor (1-3) with Shower.

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Side Wing) on Lower floors (1-3)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (Side Wing) on Lower floors (1-3)

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room Balcony upper floors (4-5) with Bath

Terrace/patio

Deluxe Room Balcony upper floors (4-5) with Bath

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Durban

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, (606)
The price is $63
per night
$63 total
includes taxes & fees
Feb 21 - Feb 22
Hilton Durban

About this property

Coastlands Musgrave Hotel

4-star hotel in Musgrave
This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Coastlands Musgrave Hotel offers 101 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Fleur de Lis has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Coastlands Musgrave Hotel features a full-service spa. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers spa services, a terrace, and multilingual staff. Guests can use the health club at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Coastlands Musgrave Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
315 Restaurant - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (ZAR 60 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 230 for adults and ZAR 115 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 315 Restaurant

Things to do

  • Full-service spa
  • Pool

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: ZAR 350
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 230 for adults and ZAR 115 for children
  • Airport shuttle fee: ZAR 450 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: ZAR 250 (one-way), (from 9 to 12 years old)
  • Covered self parking fee: ZAR 60 per day
  • Late check-out fee: ZAR 350

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Coastlands Hotel
Coastlands Hotel Musgrave
Coastlands Musgrave
Coastlands Musgrave Durban
Coastlands Musgrave Hotel
Coastlands Musgrave Hotel Durban
Musgrave Hotel
Coastlands On The Ridge Hotel Durban
Coastlands Musgrave
Coastlands Musgrave Hotel Hotel
Coastlands Musgrave Hotel Durban
Coastlands Musgrave Hotel Hotel Durban

Coastlands Musgrave Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 53 out of 155 reviews
Rating 8 - Good. 53 out of 155 reviews
Rating 6 - Okay. 26 out of 155 reviews
Rating 4 - Poor. 9 out of 155 reviews
Rating 2 - Terrible. 14 out of 155 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ophila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super friendly
Stayed 7 nights in Sep 2024

10/10 Excellent

Brian, Houston

Stayed 6 nights in Aug 2024

8/10 Good

Mark, Lincoln

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was recommended due to its proximity to the UKZN main campus. This is relative as the hills of Durban and distances mean walking is a no-no. The hotel is comfortable and clean, just note the lower-priced rooms overlook an outdoor common open space. Also, there is no real logic to the placement of light switches. It took me 10 minutes to turn off the lights in the room, as some stitches are in the strangest of places. The staff are pleasant and courteous.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ms N

Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Muhammad

Stayed 1 night in Feb 2024

8/10 Good

Sanjay

Stayed 3 nights in Feb 2024

10/10 Excellent

Zakhele

Stayed 2 nights in Dec 2023

6/10 Okay

tamara

Liked: Cleanliness
Disliked: Staff & service
The hotel is amazing and so is the vibe . However the receptionist Lola is very rude and has poor customer service. She refused to send someone up to clean the room . We had stayed over 2 nights. The phone in the room doesn't work . The management and service from the receptionist at at the restaurant was horrible. The place is amazing the staff though treat the guests terrible. Love the Spa tho 😇
Stayed 2 nights in Dec 2023

2/10 Terrible

Rafael

Stayed 1 night in Dec 2023

10/10 Excellent

MR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Sep 2023

8/10 Good

Michael

Stayed 1 night in Aug 2023

10/10 Excellent

Promise

Stayed 1 night in Jun 2023

2/10 Terrible

Jennifer, Pacfica

Stayed 4 nights in Jan 2023

10/10 Excellent

tamara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing

8/10 Good

Dumisani

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Mrs N

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
BAD SERVICE AT CHECK IN
very bad check in expirence staff not willing to help booking was changed but they didnt know what was going on will not be booking here AGAIN
Stayed 2 nights in Jun 2022

2/10 Terrible

Sarah

Stayed 3 nights in Mar 2022

8/10 Good

Wesley

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022

2/10 Terrible

Obey

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The front of house staff (the lady) was very passive and not welcoming. even on check out, she wasn't even interested in us at all. Dinner Buffet is over priced for non-classy food. The Bar has sells what is supposed to be cheap wine at a very high price
Stayed 2 nights in Jan 2022

2/10 Terrible

Abdoul

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Very old property and staff not welcoming. AC not working and my room was dirty. This is not 1 start hotel. Orbitz shall remove this property from the platform.
Stayed 2 nights in Nov 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Keorapetse Frank

Stayed 3 nights in Sep 2021

2/10 Terrible

Moutie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointed
For a 4 star hotel, our stay was very very disappointing.We booked this hotel because of the high reviews!We checked in on Friday night. When we got to our room, the locking mechanism was loose.& they had used nails to keep it in.The aircon was not working.We called reception to ask for a remote for the TV. It never arrived!On Saturday, the banging started at 7am. My hubby left at 8.30am. He stopped at reception.He told them about the TV remote & the aircon not working.He told them that the filter looked clogged with dust.I was still in bed relaxing.I put the 'Do Not Disturb' sign on the door. About 15 mins later there was a knock at the door. A man was at the door. He didn't greet me? He was dressed like a labourer. He asked me if we got the remote? I replied No?? He took it out of his pocket and gave it to me... About 5 mins later, I received a call from House keeping. The lady said, "you asked for your room to be made up. But u have the" Do Not Disturb sign on the door". I replied that we never asked for house keeping. She replied to me, "do u expect us to wait outside your door???" I replied "excuse me? Who do u think u r speaking too?" She replied "sorry!!" & ended the call. That was really rude. No one came to fix the aircon at all. The room was clean. The towels were old and thread bare. The curtains had holes. There was an ironing board but No Iron.The only positive experience was the Spa!.The ladies were friendly and accommodating. We will Never stay here again.
Stayed 2 nights in Jul 2021