2/10 Terrible
Sean
Aug 26, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure where to start really. I'm sure many other reviewers have mentioned the lack of staff. The whole place clearly is a ghost of something far grander that used to exist. According to some locals we spoke to, in it's heyday Old Churches was a great hotel, had a lovely restaurant and was one of the town's cornerstones. This might be why is still enjoys a high rating on many sites.
But for whatever reason (COVID maybe), the place has become a shell of whatever former self it enjoyed. It is all self check-in/out, there's no front desk. Which certainly wasn't the worst aspect of our stay, but added to the place's eary feel. The fact there are still so many signs for things that no longer exist (restaurant, reception, even a gym!) made the place seem like some old abandoned building.
However, as I said, this wasn't the worst part. The hotel is very very dated. The room we had was one of the most tired and grotty I've stayed in, if not the worst. And it was quite dirty. A quick look under the bed, or behind a piece of furniture showed the room desperately needed a deep clean. And don't get me started on how uncomfortable the bed was.
Overally the only enjoyable aspect of the hotel was the location. It is right in the centre of town and has a lovely view of the cathedral across the road.
Sean
Stayed 3 nights in Aug 2024