MainStay Suites Dubuque at Hwy 20

2.5 star property

Choose dates to view prices

Photo gallery for MainStay Suites Dubuque at Hwy 20

Courtyard
Fridge, microwave, stovetop, dishwasher
Lobby
In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Pet friendly
  • 24/7 front desk
  • Breakfast included
  • Air conditioning

Explore the area

Map
1275 Associates Dr, Dubuque, IA, 52002
  • Kennedy Mall
    ‪4 min drive‬
  • University of Dubuque
    ‪7 min drive‬
  • Clarke University
    ‪7 min drive‬
  • Dubuque, IA (DBQ-Dubuque Regional)
    ‪15 min drive‬

Room options

Suite, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

2 Queen Beds, Suite, Nonsmoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

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About this property

MainStay Suites Dubuque at Hwy 20

Dubuque hotel with in-room kitchens
Along with a fitness center, this hotel has coffee/tea in a common area and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. Weekly housekeeping is available.
MainStay Suites Dubuque at Hwy 20 offers 75 accommodations with safes and complimentary newspapers. Accommodations are furnished with double sofa beds. Flat-screen televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast. Event facilities measuring 240 square feet (22 square meters) include conference space. This Dubuque hotel also offers a fitness center, barbecue grills, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

MainStay Suites Dubuque at Hwy 20 has designated areas for smoking.

Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 240 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Mainstay Suites Dubuque
Mainstay Suites Hotel Dubuque
Mainstay Dubuque
MainStay Suites Dubuque, Iowa
Mainstay Suites Dubuque Hotel
Mainstay Suites Dubuque
MainStay Suites Dubuque at Hwy 20 Hotel
MainStay Suites Dubuque at Hwy 20 Dubuque
MainStay Suites Dubuque at Hwy 20 Hotel Dubuque

MainStay Suites Dubuque at Hwy 20 Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 137 out of 471 reviews
Rating 8 - Good. 147 out of 471 reviews
Rating 6 - Okay. 93 out of 471 reviews
Rating 4 - Poor. 62 out of 471 reviews
Rating 2 - Terrible. 32 out of 471 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay
Stayed 2 nights in Nov 2024

8/10 Good

Jody

Liked: Staff & service
Disliked: Cleanliness
Room was dirty. Doors were off on cupboards. Friendly staff.
Stayed 2 nights in Oct 2024

8/10 Good

Rob

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Jody

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Our room was clean but outdated. Air conditioner was loud. Coffee maker didn’t work properly.
Stayed 2 nights in Oct 2024

4/10 Poor

Ethan

Disliked: Property conditions & facilities
.
Stayed 2 nights in Oct 2024

8/10 Good

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
The room/property was nice and clean and staff friendly. The room was kind of snug, but it had everything I asked for.
Stayed 1 night in Sep 2024

4/10 Poor

Mark

Our room was outdated. The bed was not comfortable and the springs underneath the mattress were very noisy. The non-smoking room had a strong cigarette smell and also an old musty smell. One of the worst hotel rooms I have ever experienced.
Stayed 1 night in Oct 2024

4/10 Poor

Brenda

Disliked: Cleanliness, amenities
There was a melted ice cream sandwich on the heat register. So the house cleaner doesn’t spend much time inspecting/cleanjng. Overall needed a thorough cleaning; it just felt dingy. No hot water for shower at 5:00 am. We checked in at 8:30 pm and left at 5:30 am. It was a cheap place to stop for the night. Would not stay again
Stayed 1 night in Sep 2024

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place had a weird smell as soon as you walk into the building when we got to our room after checking in the key card did not work so we asked for new cards when those didn’t work the guy working stated to mess with handle until it worked and let us in and would not get someone to fix it or change our room. When showering the tub held water instead of draining. We will not stay here again or refer this place to anyone
Stayed 2 nights in Oct 2024

6/10 Okay

randall

Disliked: Cleanliness, staff & service
Not quite ready
Hotel appears to have just opened or re-opened, but before it was ready. Numerous details not finished, paint drips, floor moldings rough. Zero housekeeping between first and second night, and not all that clean to start with. Breakfast OK, but subjected to loud Fox news in dining room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Aldo

Traveled with partner, Traveled with family
Liked: Property conditions & facilities
The free breakfast was good. The staff at the hotel were polite and helpful. There was a smell throughout the hotel that was similar to mothballs.
Stayed 1 night in Oct 2024

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice accommodations for a reasonable price.
Stayed 2 nights in Sep 2024

6/10 Okay

Kassandra

Disliked: Property conditions & facilities
Bed sucked
Stayed 3 nights in Sep 2024

8/10 Good

AJ

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

John, Kiel

Liked: Cleanliness, staff & service, amenities
Work is being done to the property, but there is still work to be done. Great quiet location!
Stayed 2 nights in Sep 2024

4/10 Poor

Ross

Traveled with family
Disliked: Amenities, property conditions & facilities
Not a great stay. There were many concerns starting with the staff. There was never anyone by the front desk and you always had to call for them. The room left a lot to desire. The fridge handle was falling apart and sticky. The stove top was black from not being cleaned. The screens for the window has 2 ft long tears in them. The toilet paper holder was broken and the paper was just sitting on the counter. Breakfast is not edible. The cereals were even stale. The hot breakfast would never pass a health inspection. We left our 3 night reservation after 2 nights. Just grossed out. We tried to talk to someone but, no one was available. We sent in an email and received a notification that they will reply to us in a matter of days. There are plenty of other hotels in Dubuque. Stay there.
Stayed 3 nights in Aug 2024

10/10 Excellent

Randy

Stayed 2 nights in Aug 2024

10/10 Excellent

Brennen

Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and spacious at a good price!
Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Susanne

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Jenene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Asked for a quiet room and was put in an area that was very quiet.
Stayed 1 night in Aug 2024