Grand Harbor Resort and Waterpark

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Harbor Resort and Waterpark

Meeting facility
Property amenity
Point of interest
Lobby
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pool
  • Gym

Explore the area

Map
350 Bell St, Dubuque, IA, 52001
  • Diamond Jo Casino
    1 min walk
  • Grand Harbor Resort and Waterpark
    2 min walk
  • Grand River Center
    2 min walk
  • Dubuque, IA (DBQ-Dubuque Regional)
    12 min drive

Room options

Standard Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Grand Harbor Resort and Waterpark

3.5-star Dubuque hotel connected to the convention center, steps from Diamond Jo Casino
This smoke-free hotel features free water park access, an indoor pool, and a restaurant. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Grand Harbor Resort and Waterpark offers 193 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Dubuque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 spa tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a complimentary water park, a lazy river, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Grand Harbor Resort and Waterpark features a complimentary water park, 2 spa tubs, a lazy river, and a waterslide. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 1453 square feet (135 square meters) include a conference center. This family-friendly hotel also offers an indoor pool, a children's pool, and a fitness center. Onsite self parking is complimentary.

Grand Harbor Resort and Waterpark is a smoke-free property.

A complimentary continental breakfast is served between 6:30 AM and 9:00 AM on weekdays.
Tony Romas - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tony Romas

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Children's club
  • Children's pool
  • Free water park
  • Gym
  • Indoor pool
  • Lazy river
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Crib (surcharge)
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference center (1,453 square feet of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Built in 2002
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Grand Harbor
Grand Harbor Resort
Grand Harbor Resort & Waterpark
Grand Harbor Resort & Waterpark Dubuque
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Grand Harbor Resort and Waterpark Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 353 out of 1004 reviews" "
Rating 8 - Good. 332 out of 1004 reviews" "
Rating 6 - Okay. 179 out of 1004 reviews" "
Rating 4 - Poor. 91 out of 1004 reviews" "
Rating 2 - Terrible. 49 out of 1004 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Lisa

Traveled with family
Overpriced disaster
When my daughter and I checked in, there was a woman changing behind the registration desk. Not a great first impression, but we were already out $267 so we pressed on. As we got to our floor, it smelled musty. Once we got to our room, we realized that it had most likely lost its glory over a decade ago. It smelled, furniture was old, the sheets were re-stitched with blue thread, no comforter and just gross. The television only had around 20 channels to choose from with no pay-per-view. The ice machine didn’t work. I could go on, but the worst part was the “waterpark”. Parts of the tree were being held together with duct tape. There was no private changing room. The lazy river was more of a push your feet off the walls to move with the water type of river. All in all, complete disappointment. The complimentary breakfast made both my daughter and myself sick. Don’t waste your money!
Stayed 1 night in Sep 2024

10/10 Excellent

Denys

Good
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, pool and water park were just the right size for the kids! They had a blast
Stayed 1 night in Sep 2024

6/10 Okay

Ronald

Liked: Cleanliness, staff & service
Xxx
Stayed 1 night in Sep 2024

2/10 Terrible

Dave

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nice view at first, but a buncha garbage against building in back. Ants coming up from tiles in bathroom. Mold and black mildew on bar on shower enclosure. Waterpark rusty bucket on ground for kids to catch tetanus. Not safe.
Stayed 3 nights in Sep 2024

8/10 Good

Kurt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Expensive. Beds were amazing. Very comfy slept like rock. Wish they would reduce rate if not using water park. Old people do not use. We would stay more often if that accommodation was considered. We go to Dubuque often it was a treat to did do the extra money. However we are unable to stay there all the time with price.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Stayed 1 night in Sep 2024

8/10 Good

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me gusto que esta muy limpio el hotel, no tuvimos oportunidad de entrar a la alberca, pero el hotel me gusto, todo muy limpio
Stayed 1 night in Sep 2024

8/10 Good

rob

Quick Access to Casino
Stayed 1 night in Sep 2024

10/10 Excellent

Karlie

Traveled with family and small children
The front desk and staff was so nice to us. The water park is wonderful and I loved how there was a concession stand/food place with very decent prices right there! It wasn’t overly crowded, the breakfast was good, we had a great experience. We will definitely be back again!
Stayed 2 nights in Sep 2024

8/10 Good

Amy

Traveled with partner
Liked: Amenities, property conditions & facilities
Everyone whom we had contact with on the property, was kind and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
You hear trains around the hour. Next to the museum and Mississippi River. Water park was fun regardless that there were some rust. The breakfast room was small and we had to wait for seats. The kids room was fun. Room was nice and updated. Felt clean. No bugs. Had microwave and fridge. Lots of vanity space.
Stayed 1 night in Aug 2024

6/10 Okay

Lyn

Liked: Staff & service
Stayed 3 nights in Sep 2024

6/10 Okay

Aaron

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Beautiful view, nice river walk outside hotel. Waterpark was in poor condition.
Stayed 3 nights in Aug 2024

8/10 Good

Bobby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room overlooking 4 different states and the Mississippi River.
Stayed 1 night in Aug 2024

8/10 Good

richard

Traveled with family
Liked: Cleanliness, staff & service
Overall good stay
Overnight check-in tried to help me work a bigger room upgrade but the Hotels.com reservation did not accommodate it. Something both One Key and the property should work on. Hotels need to understand no matter how I booked, I am still a revenue booking. I was able to get a rollaway which worked out.
Stayed 2 nights in Aug 2024

8/10 Good

Rebeca

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Cassie

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bathtub backed up while showering Hair everywhere No fan/hairvent in bathroom Someone else’s comb was still in room. That my two year old found Only source of light was one little lamp
Stayed 1 night in Aug 2024

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a beautiful corner room with a great view. Hotel needs some updates. Our room smelled of stale cigarette smoke and some furniture was chipped and marred. The bed was clean and quite comfortable
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room was good. Service was good. A little upset the the summer hours started when I booked the hotel for my daughter's bday and wanted to stay for the indoor water park. Found out it's was closed Monday-Wednesday, and wasn't notified about it. Found other things to do in the area for her bday.
Stayed 2 nights in Aug 2024

8/10 Good

DARCIE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024