4/10 Poor
Mindy
Aug 25, 2024
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It is a nice hotel. Don’t get me wrong, but for $700 USD a night it is NOT worth it. There is no check for who can come onto the patio and pool or the spa, we had 20 local kids playing chicken in the pool and cliff jumping off the patio after an hour the staff told them to leave. We went into the hyped spa and it smelled so strong of sour mildew right when you walked into the spa reception. It was nearly unbearable. It got a bit better as you went into the sauna and shower rooms. Also, we had locals that were asking to hitch rides up in the elevator to the street level. It didn’t feel exclusive at all. Just over priced. The room was a good size, but the down pillows must have been wet because they smelled like wet dog and the breaker for our room must have been tripped because we had no outlets that worked!. If we paid $300 a night I wouldn’t be writing this review - but it is just marketed as exclusive and luxury and it isn’t. On a positive we had an early checkout and they did provide us with a to-go breakfast.
Mindy
Stayed 1 night in Aug 2024