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Hotel Excelsior

5.0 star property

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Photo gallery for Hotel Excelsior

View from room
2 bars/lounges
2 bars/lounges
Aerial view
Executive Suite, Balcony, Sea View | Living area | Plasma TV, pay movies

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Frana Supila 12, Dubrovnik, 20000
  • Banje Beach
    ‪3 min walk‬
  • Old Town Harbor
    ‪7 min walk‬
  • Pile Gate
    ‪14 min walk‬
  • Dubrovnik (DBV)
    ‪24 min drive‬

Room options

View all photos for Villa Odak Deluxe Double Room Sea View, Terrace

Minibar, in-room safe, individually furnished, desk

Villa Odak Deluxe Double Room Sea View, Terrace

  • 301 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Balcony, Sea View

Minibar, in-room safe, individually furnished, desk

Deluxe Double Room, Balcony, Sea View

  • 301 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Villa Odak Superior Double Room Sea View

Villa Odak Superior Double Room Sea View | Minibar, in-room safe, individually furnished, desk

Villa Odak Superior Double Room Sea View

  • 280 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Partial Sea View

Minibar, in-room safe, individually furnished, desk

Superior Double Room, Partial Sea View

  • 269 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Villa Odak Suite Sea View, French Balcony

Villa Odak Suite Sea View, French Balcony | Minibar, in-room safe, individually furnished, desk

Villa Odak Suite Sea View, French Balcony

  • 602 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Villa Odak Deluxe Double Room Sea View, Balcony

Villa Odak Deluxe Double Room Sea View, Balcony | Minibar, in-room safe, individually furnished, desk

Villa Odak Deluxe Double Room Sea View, Balcony

  • 301 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, Balcony, Sea View

Executive Suite, Balcony, Sea View | Minibar, in-room safe, individually furnished, desk

Executive Suite, Balcony, Sea View

  • 624 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, individually furnished, desk

Classic Double Room

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Villa Odak Classic Double Room

Villa Odak Classic Double Room | Minibar, in-room safe, individually furnished, desk

Villa Odak Classic Double Room

  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for New Year offer in deluxe sea view balcony double room - New Years Eve dinner included

Minibar, in-room safe, individually furnished, desk

New Year offer in deluxe sea view balcony double room - New Years Eve dinner included

  • 301 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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Exterior

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  • Parking included
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The price is $426
per night
$487 total
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About this property

Hotel Excelsior

5-star Dubrovnik hotel walkable to Banje Beach
Catch some rays at the beach or spend the day relaxing at Hotel Excelsior's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Hotel Excelsior offers 158 accommodations with minibars and safes. Each accommodation is individually furnished. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel Excelsior like an indoor pool and a fitness center.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. This luxury hotel also offers a steam room, a garden, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Excelsior is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Salin - Overlooking the ocean, this restaurant serves breakfast only.
Sensus Fine Dining - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Reservations are required. Open daily.
Prora Beach Restaurant - This beachfront restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.

Languages

Croatian, English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Prora Beach Restaurant
  • Salin
  • Sensus Fine Dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1913
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 1.85 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 2.65 per person, per night for adults; EUR 1.33 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 57 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 57 (one-way), (up to 18 years old)
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 123456789

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Excelsior Dubrovnik
Hotel Excelsior
Hotel Excelsior Dubrovnik
Hotel Excelsior And Spa
Excelsior Hotel Dubrovnik
Hotel Excelsior Hotel
Hotel Excelsior Dubrovnik
Hotel Excelsior Hotel Dubrovnik

Hotel Excelsior Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 665 out of 832 reviews
Rating 8 - Good. 117 out of 832 reviews
Rating 6 - Okay. 30 out of 832 reviews
Rating 4 - Poor. 13 out of 832 reviews
Rating 2 - Terrible. 7 out of 832 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Diana Imani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking sunset views. Prime location near the charming, pristine old town. The area is impeccably beautiful and clean.
Stayed 6 nights in Dec 2024

10/10 Excellent

SANDHYA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel with the most amazing view, staff and facilities. Easily walkable to old town Dubrovnik. Great food, breakfast options and drinks. Amazing front row view of New Year fireworks. Thank you Excelsior! This is unbeatable.
Stayed 4 nights in Dec 2024

10/10 Excellent

Bryan, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful property. Very friendly and helpful staff. Nice rooms. Good breakfast. Spa area is nice as well
Stayed 5 nights in Dec 2024

10/10 Excellent

Toni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are absolutely NO negatives. The hotel was beautiful, the room was excellent, the staff was perfect, the food delicious, the view breathtaking, walkable to Old Town in under 10 minutes, the area was so safe. So happy to have been a guest there. The staff made the start of vacation perfect.
Stayed 3 nights in Dec 2024

10/10 Excellent

thomas

Traveled with partner
Liked: Cleanliness, staff & service
Beautiful view beautiful hotel easy walk to the Old Town. Fantastic staff and an excellent breakfast buffet included
Stayed 4 nights in Dec 2024

10/10 Excellent

Brian george

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is very well located, a very pretty 10 minute walk to the old town. The view is perfect. The museum of modern art is in the doorstep as is Banje Beach The staff are wonderful. They were helpful, friendly, and resolved little niggles with efficient, perfect customer service. Breakfast was excellent, both the hot food to order and the buffet. The variety and quality was appreciated. We only had one evening meal at the hotel. The food was very good and the wine was amazing, but, even for Dubrovnik, the price was high. Some of the Michelin recommended restaurants in town offer better value. Our first allocated room was not properly cleaned (sand all across the floor) and had a heating fault, but this was dealt with promptly and efficiently, which we were more than happy with. Spa facilities are well kept and beautiful, but the water in the hot tub and side pool with massage jets are really too cold for me to enjoy properly. The treatments were among the best I have ever experienced though. The outdoor areas by the sea have suffered significant storm damage, but I have no way of knowing how long ago. At the time of review, there were no hand rails to the sea entry or outdoor tidal pool, and the surfaces were very slippery with algae. Overall, one of the nicest hotel breaks we have had. The hotel is one of the best 5 star hotels we have ever stayed at. But given that, there were just a couple of niggles with the building and grounds.
Stayed 4 nights in Nov 2024

10/10 Excellent

Monica, Tomball

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from our room, friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Heather, New Canaan

Liked: Property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Frank

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location and well maintained.
Stayed 3 nights in Oct 2024

10/10 Excellent

Allan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was top notch! The room upgrade gave us the best view of Dubrovnik and it was only a 5 minute walk into Old Town. There were many food options at the hotel which made it very convenient. Couldn’t have asked for a better stay.
Stayed 3 nights in Oct 2024

2/10 Terrible

sanjay

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Donnie, KATY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay right outside the Old Town. 10 minute walk.
Stayed 3 nights in Oct 2024

6/10 Okay

andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice, but pricey
Check in was smooth and friendly, Staff was great getting luggage to room. Dining was expensive and portions were small. Food was okay not great, wait staff was slow, would not recommend eating here. The rooms were grossly overpriced. Pool was indoors. It was large, however no sea view. Hotel was in nice setting. If price was reduced by 40- 50% you would be getting proper value.
Stayed 3 nights in Sep 2024

10/10 Excellent

Zahra

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Jason

Staff was very unfriendly even rude at times. For a fancy hotel it was mediocre service and even worse staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Loved the plunge deck into the Adriatic. Location fantastic.
Stayed 3 nights in Sep 2024

10/10 Excellent

Simona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, clean quite nice spa
Stayed 4 nights in Sep 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the ocean. Great location with close proximity to all the places you would want to visit in Dubrovnik.
Stayed 2 nights in Aug 2024

10/10 Excellent

Martin

Stayed 1 night in Aug 2024

10/10 Excellent

Vladimir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and amazing view of Old Town Dubrovnik
Stayed 1 night in Aug 2024

10/10 Excellent

FRANCISCO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This an excellent hotel. The staff is awesome especially Ivo the reception manager, Vesna from reception, Rafaela from the concierge, and all the girls from the restaurants. Amazing service!
Stayed 7 nights in Aug 2024

10/10 Excellent

Prakash

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff & the property is excellent. However, they need to improve their gym
Stayed 4 nights in Aug 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Aug 2024

10/10 Excellent

Shana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, very well located - a short walk to old town, the service and breakfast were great. Rooms were a tad on the small side but nothing that would deter us from staying there again. Overall 10/10!
Stayed 3 nights in Aug 2024