The Mercantile Hotel

3.0 star property

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Serves breakfast, lunch, and dinner
Reception
Reception
Deluxe Triple Room | 1 bedroom, hypo-allergenic bedding, down comforters, iron/ironing board
Breakfast, lunch, dinner served; Irish cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Free WiFi
  • Restaurant
$200
includes taxes & fees
Sep 22 - Sep 23

Explore the area

View in a map
28 Dame Street, Dublin, Dublin, 02
  • Trinity College
    ‪3 min walk‬
  • Dublin Castle
    ‪4 min walk‬
  • St. Stephen's Green
    ‪8 min walk‬
  • Dublin (DUB)
    ‪14 min drive‬

Room options

Deluxe Double Room

8.6 out of 10
Excellent
(7 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Cozy Double Room

10.0 out of 10
Exceptional
(1 review)
  • 140 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Accessible Double Room

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive King Room

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Executive Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

The Mercantile Hotel

3-star hotel in City Centre Dublin
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and free newspapers are onsite.
The Mercantile Hotel offers 28 air-conditioned accommodations with espresso makers and complimentary bottled water. Beds feature down comforters. 45-inch Smart televisions come with cable channels and Netflix.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Dublin hotel also offers tour/ticket assistance, complimentary newspapers in the lobby, and express check-in.

The Mercantile Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Mercantile Bar and Grill - This bar specializes in Irish cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 20 per night); discounts available
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Mercantile Bar and Grill

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 15.00 for adults and EUR 15.00 for children
  • Nearby parking fee: EUR 20 per night (492 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property does not have a Ireland Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Mercantile
Mercantile Dublin
Mercantile Hotel
Mercantile Hotel Dublin
The Mercantile Hotel Hotel
The Mercantile Hotel Dublin
The Mercantile Hotel Hotel Dublin

The Mercantile Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 71 out of 83 reviews
Rating 8 - Good. 8 out of 83 reviews
Rating 6 - Okay. 3 out of 83 reviews
Rating 4 - Poor. 1 out of 83 reviews
Rating 2 - Terrible. 0 out of 83 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Grant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, a little noisy but that is to be expected and it died down quickly - although we were not there over a weekend. The restaurant attached to the hotel was absolutely fantastic. Food was not cheap, but it was excellent and though expensive, VERY good value for the money. Will stay there again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Aislinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great experience
Stayed 2 nights in Jul 2025

8/10 Good

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful hotel. Our room was very comfortable and nicely decorated. The gentleman working the desk in the evening/overnight was very friendly and helpful. It’s in a terrific location which is walkable to lots of touristy areas. We were there in August and the whole area was bustling. Given the great location around some of the local bars, and our particular room being on the 1st floor, we could hear some people having fun outside in the evening. It wasn’t extremely loud and I personally didn’t mind it. The sounds started to die down after dinner time and we all slept soundly. Of note: We needed to park overnight and leave for the airport at 6am. The hotel offers discounted parking at 2 different garages. If you need to leave in the early morning, make sure you go to the garage with the 24 hour access.
Stayed 1 night in Aug 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the service top notch
Stayed 1 night in Aug 2025

10/10 Excellent

Erik

Great Stay in Dublin

Nice hotel. Brand new. Very clean and comfortable.
Stayed 6 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about the hotel was lovely. Clean, quiet, centrally-located, and helpful and friendly staff. Bruno at the front desk really stood out and was a highlight of our stay. We would stay here again, no question.
Stayed 3 nights in Aug 2025

10/10 Excellent

Darlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel. We stayed here the 1st night and the last night of our trip. The bed was super comfortable and the shower was terrific. It was super quiet so you could not hear noice outside. The breakfast is delicious and well worth including it with your stay. The location is perfect for walking around Dublin for dinner and pub visits.
Stayed 1 night in Aug 2025

6/10 Okay

Gary

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Really wanted to like this hotel, but too many thinks not too like. Rooms are very small, they really should have reduced the number of rooms per floor during the recent refurb and gave each room a bit more space. Noisy, the room backed on to temple bar and had little to no noise suppression. There was a layer of dust on shelves and to top drawers. Bathroom was lovely, just a bit cramped. Had breakfast one day only, items missing on breakfast. We werent the only ones for this to happen, another couple called the waitress to point this out.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, walkable, friendly staff, clean. Would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Traveled with family
Liked: Staff & service, amenities
5 stars down the line (my phone is not letting me choose 5 stars!). We loved everything! I called ahead and every question was answered with an such care. Iliana was the first in-person greeting. She is a wonderful representation of the hotel. Knowledgeable and so helpful with great recommendations! Clean, great bed, so cute, great vibe, the shower! Complete with a body sprayer and a rainfall. Everything smelled new and fresh!!! The body gel was non drying, good shampoo and conditioner. Remington high power blow dryer worked great (similar drying time to my Baby Bliss). The bakery downstairs is really great. Lots of options actually. Perfect location. Great few days. Sad goodbye, but Bruno and John took care of us! They kept our luggage locked up until 5p and John somehow got us a cab in 3 minutes that could handle our overpacking with plenty of seating for us three during rush hour on a weekend where a US college game came to town . It’s a boutique hotel so you will get a personal touch. I appreciated that Bruno knew my name btw. I went for a run and he clearly kept note on my return. I appreciate that! The whole experience was welcoming, comfortable, friendly, professional and fun. I will definitely come back! I had way more fun and got to do so much more with that prime venue!
Stayed 2 nights in Aug 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place and close to all attractions
Stayed 3 nights in Aug 2025

10/10 Excellent

Elisabetta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in excellent location.

Can’t say enough good things about this hotel. Staff is amazing, comfortable and quiet room so close to everything. We walked everywhere. Everything feels new and clean. Nice bathroom. The best hairdryer I had on vacation!
Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend!
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Stayed 1 night in Aug 2025

10/10 Excellent

Jena Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, awesome staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent and they went beyond what was normal service. Friendly staff . The room was perfect and squeeky clean
Stayed 1 night in Aug 2025

6/10 Okay

Hugh

Room very dark air condition not working
Stayed 1 night in Aug 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michele

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Room very small. Especially around the bed area. Bed comfy
Stayed 1 night in Aug 2025

6/10 Okay

Christina

Liked: Cleanliness, staff & service, property conditions & facilities

Downtown

Nice location in downtown Dublin and within walking distance to major sights. Rooms are VERY small and expensive.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coffee machine did not work in the room and they couldn’t get it fixed. Nespresso has other machines that work. They got ripped off on the model in the hotel rooms. Everything else was great though.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation worthy of its high rating. Newly renovated, easy self check-in option, friendly staff in a great location.
Stayed 1 night in Aug 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely and clean hotel with courteous and attentive staff.
Stayed 5 nights in Aug 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Style, fantastic location - would help if there was a business center for business travelers
Stayed 3 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful space, helpful staff, and magnificent bar with a patio right on the river!
Stayed 3 nights in Aug 2025