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West Hotel

1.0 star property

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Photo gallery for West Hotel

Reception
Twin Room | Premium bedding, desk, soundproofing, free WiFi
Front of property
Lobby sitting area
View from property

Reviews

4.8 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Naif Road, Naif, Deira, Opposite Naif Park, Dubai, 1039
  • Al Ghurair Centre
    ‪12 min walk‬
  • Gold Souk
    ‪17 min walk‬
  • Dubai Cruise Terminal
    ‪8 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪17 min drive‬

Room options

View all photos for Triple Room

Triple Room | Premium bedding, desk, soundproofing, free WiFi

Triple Room

  • City view
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room

Twin Room | Premium bedding, desk, soundproofing, free WiFi

Twin Room

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

Single Room | Premium bedding, desk, soundproofing, free WiFi

Single Room

  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Premium bedding, desk, soundproofing, free WiFi

Double Room

  • City view
  • 635 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

West Hotel

Hotel in Deira
This smoke-free hotel features a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service. Free WiFi in public areas and a free manager's reception are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
West Hotel offers 69 air-conditioned accommodations with slippers and hair dryers. Beds feature premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wired and wireless Internet access. This Dubai hotel also offers tour/ticket assistance, coffee/tea in a common area, and a fireplace in the lobby.

West Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
24-hour room service is available.

Languages

Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 1:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Couples who are from different nationalities are required to present proof of marriage at check-in when sharing a room.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 7.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

West Hotel Dubai
West Hotel
West Dubai
West Hotel Hotel
West Hotel Dubai
West Hotel Hotel Dubai

West Hotel Reviews

Reviews

4.8
Rating 10 - Excellent. 12 out of 106 reviews
Rating 8 - Good. 15 out of 106 reviews
Rating 6 - Okay. 21 out of 106 reviews
Rating 4 - Poor. 12 out of 106 reviews
Rating 2 - Terrible. 46 out of 106 reviews

4.8/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

4.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Getnet

No cleaning,No water, bad smiling
Stayed 3 nights in Jan 2025

6/10 Okay

James

Old and dated
Stayed 1 night in Jan 2025

2/10 Terrible

Muzaffar

Traveled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Alles nicht gut und alles Photo alte. Nur einmal neu gemacht aber wieder gar nicht renoviert oder Farbe oder neue Möbel gar nicht.
Stayed 9 nights in Nov 2024

2/10 Terrible

MUKESH

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Not Helpfull All Rooms Are Dirty Smelly
Stayed 1 night in Mar 2024

8/10 Good

hasan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

2/10 Terrible

Sayyed

Disliked: Cleanliness, property conditions & facilities
Terribly smelly
Stayed 2 nights in Jan 2024

2/10 Terrible

Munir

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very bad, I don’t advise anyone. The actual room not like the pictures. The reception girl was not caring about the clients even I asked her to order taxi for me she refused.
Stayed 2 nights in Feb 2023

2/10 Terrible

Abdul Aziz

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy, noisy, cockroaches, dirty blanket, no towel

10/10 Excellent

Akash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for everything
Stayed 1 night in Sep 2022

2/10 Terrible

Muhammad

Stayed 3 nights in Jun 2022

2/10 Terrible

Ted

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

2/10 Terrible

Lobna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One night at this place it was a nightmare, charging triple the price , treating you very bad
Stayed 5 nights in Mar 2022

2/10 Terrible

Onaopemipo

Stayed 3 nights in Mar 2022

2/10 Terrible

Mohammed

Disliked: Staff & service, room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

Mustafa

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty, not secured, old and bad furniture, bugs in the bathroom, not good for anyone
Stayed 1 night in Jan 2022

2/10 Terrible

Casey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not stay after booking, paying and showing up. Was in awful part of city did not feel safe
Stayed 1 night in Dec 2021

2/10 Terrible

Abhilash

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Sahibzada

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good experience. Maybe would be a little better if someone from the hotel replied to my questions before check-in...
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveler

just normal
Stayed 1 night in Nov 2021

8/10 Good

Muhammad

Stayed 1 night in Nov 2021

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

More than poor

It's more than a poor facility, however hotels.com charge more than walk in instead.This hotel doesn't even have basic needs like water, tea or kattle for water warm. Wash design badly, moreover its old enough. I will never recommend this and even hotels.com I paid 233 at hotels.com but I seen some walk in with 200.
Stayed 1 night in Nov 2021

2/10 Terrible

Rahim Rafee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My worst experience with West Hotel,
Stayed 15 nights in Oct 2021

4/10 Poor

Verified traveler

Disliked: Staff & service

Underwhelming

Eh, I mean, there isn't too much good or bad to say about this hotel, it's super basic and worth its cheap price. My own experience was made worse by the fact that I didn't choose to pay online and since I checked in very late in the night (as I informed them right away of, never got a reply stating it'd be an issue), my room was given away to someone else. I slept on a couch at the reception and the next morning I was given the first room available, which was like half as large as what my booking said, and I was charged for the full price including the night I spent on the couch (for which someone else had already paid for...). Jokes on you, I'm not coming back. Friendly staff though. Just be warned: paying online will make your life simpler, as they can't just randomly give away your room to someone else if you already paid for it.
Stayed 8 nights in Oct 2021

8/10 Good

Isa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good service

Front desk let me check in early in the summer heat, jet legged. which was greatly appreciated. Otherwise, as far as star ratings, it is accurately rated. Maybe more suited for developing nation travelers who are doing business in Diera area. Diera area may not be for everyone.
Stayed 3 nights in Aug 2021