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Sofitel Dubai Downtown

5.0 star property

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Exterior
Exterior
Club Suite, 1 King Bed (Opera Suite, Club Millésime access) | Premium bedding, down comforters, minibar, in-room safe
Exterior
Luxury Room, 1 King Bed, Club Lounge Access (Burj Khalifa View) | Premium bedding, down comforters, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Room service

Explore the area

Map
Sheihk Zayed Road, Downtown Dubai, Dubai
  • Emaar Square
    ‪6 min walk‬
  • Dubai Mall
    ‪8 min walk‬
  • Burj Khalifa
    ‪8 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪17 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed (Burj Khalifa View)

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed (Burj Khalifa View)

8.6 out of 10
Excellent
(4 reviews)
  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Business Lounge Access

Luxury Room, 1 King Bed, Club Lounge Access | Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed, Business Lounge Access

8.0 out of 10
Very good
(1 review)
  • 527 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Business Lounge Access, View (Burj Khalifa View)

Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 King Bed, Business Lounge Access, View (Burj Khalifa View)

  • 1582 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Premium bedding, down comforters, minibar, in-room safe

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 893 sq ft
  • Partial sea view
  • Sleeps 5
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, View (Opera Suite, Club Millésime access)

Club Suite, 1 King Bed (Opera Suite, Club Millésime access) | Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 King Bed, View (Opera Suite, Club Millésime access)

9.6 out of 10
Exceptional
(4 reviews)
  • 968 sq ft
  • Bay view
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View (Burj Khalifa View)

Junior Suite, 1 King Bed (Burj Khalifa View) | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, View (Burj Khalifa View)

  • 678 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 527 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Business Lounge Access, View (Burj Khalifa View)

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed, Business Lounge Access, View (Burj Khalifa View)

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Twin Beds, Business Lounge Access, View (Burj Khalifa View)

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 2 Twin Beds, Business Lounge Access, View (Burj Khalifa View)

  • 527 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 527 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for TWO BEDROOM DOWNTOWN SUITE, 1 Double bed and 2 Single beds, Airport Transfer included

Premium bedding, down comforters, minibar, in-room safe

TWO BEDROOM DOWNTOWN SUITE, 1 Double bed and 2 Single beds, Airport Transfer included

10.0 out of 10
Exceptional
(1 review)
  • 1614 sq ft
  • City view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Luxury Room, 2 Twin Beds

7.8 out of 10
Good
(7 reviews)
  • 570 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Le Petit Prince Kids & Family Room

Luxury Le Petit Prince Kids & Family Room | Premium bedding, down comforters, minibar, in-room safe

Luxury Le Petit Prince Kids & Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 570 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

Similar properties

Property amenity

Shangri-La Dubai

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.8 out of 5, Exceptional, (1168)
The price is $223
per night
$279 total
includes taxes & fees
Feb 27 - Feb 28
Shangri-La Dubai

About this property

Sofitel Dubai Downtown

5-star Dubai hotel, connected to a shopping center in Downtown Dubai
Along with 5 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar. Housekeeping is available on request.
Sofitel Dubai Downtown offers 350 accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Sofitel Dubai Downtown features a full-service spa, 2 outdoor swimming pools, a hot tub, and a sauna. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center and 11 meeting rooms. Event facilities measuring 14956 square feet (1389 square meters) include a conference center. This luxury hotel also offers a fitness center, a terrace, and a complimentary children's club. Complimentary self parking is available on site, along with a car charging station.

Sofitel Dubai Downtown has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Les Cuisines - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Patisserie - This delicatessen specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
Wakame - This theme restaurant specializes in Asian cuisine. Open daily.
Mosaic Pool and Lounge - This bar is located by the pool. Open daily.
Inka - This theme restaurant specializes in Peruvian cuisine. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Malay, Portuguese, Romanian, Russian, Spanish, Thai, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 145 per person
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Inka
  • La Patisserie
  • Les Cuisines
  • Mosaic Pool and Lounge
  • Wakame

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Babysitting (surcharge)
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (14,956 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 31 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 200 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 145 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AED 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 703089

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Sofitel Dubai Downtown
Sofitel Hotel Dubai Downtown
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Dubai
Sofitel Dubai Downtown Hotel Dubai

Sofitel Dubai Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1004 reviews
Rating 8 - Good. 169 out of 1004 reviews
Rating 6 - Okay. 54 out of 1004 reviews
Rating 4 - Poor. 25 out of 1004 reviews
Rating 2 - Terrible. 25 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Telvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything, the location, the staff, food , house keeping and guest relations went above and beyond, brought happy birthday cake for my fiance, and did some decorations, they were amazing
Stayed 4 nights in Nov 2024

10/10 Excellent

Seraj

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and had a wonderful experience! The rooms were exceptionally clean, which made my stay very comfortable. The reception team was professional and welcoming, always ready to assist with any inquiries. Plus, the hotel's location near the main Mall in Dubai was a huge bonus—convenient for shopping and dining. I highly recommend this hotel for anyone visiting the area!
Stayed 2 nights in Nov 2024

10/10 Excellent

Doralia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect Hotel in Dubai near all your shopping needs.
Stayed 6 nights in Oct 2024

10/10 Excellent

khadija

Stayed 4 nights in Oct 2024

8/10 Good

Moustapha

Traveled with family
Liked: Cleanliness, staff & service
The hotel location is ideal, although, it’s still a good 25min walk through the tunnel to reach Dubai Mall. There isn’t anything glaringly wrong with the hotel however for 5 stars you do expect a tad more. Staff, clearly trying their best to be hospitable, clearly look over worked and tired and the enthusiasm just isn’t there.
Stayed 5 nights in Oct 2024

10/10 Excellent

Talat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent services and amazing breakfast
Stayed 4 nights in Oct 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Fizza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Amazing location!
Amazing stay. Room was clean with Ana amazing view of the Burj khalifa, breakfast buffet was great, and the hospitality and service is unbeatable. We loved our stay so much that we will stay again if we come back.
Stayed 5 nights in Oct 2024

10/10 Excellent

Natalya

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for everything, everything was great!!!
Stayed 4 nights in Oct 2024

10/10 Excellent

J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super place
Stayed 8 nights in Oct 2024

10/10 Excellent

Fei

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you want and more!
Beautiful place in the heart of Dubai Walking distance to mall Beautiful vistas great pool fantastic breakfast great service
Stayed 2 nights in Oct 2024

10/10 Excellent

Abdelrazek

Stayed 2 nights in Sep 2024

2/10 Terrible

Desmond

As a gold member we expected upgrades. But got none upon check in
Stayed 1 night in Oct 2024

8/10 Good

Hibba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
Stayed 2 nights in Oct 2024

10/10 Excellent

Mina

Stayed 4 nights in Sep 2024

10/10 Excellent

George, Glendale

Stayed 4 nights in Sep 2024

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Mohamad

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately my flight was canceled because I didn’t know that I must have visa to visit Dubai. While other hotels gave me a full refund, this hotel didn’t give me any refund. I have contacted the hotel on 7am Dubai time on the day of check in through Expedia. This is a 3 nights reservation so at least the hotel should give me partial refund.
Stayed 3 nights in Sep 2024

10/10 Excellent

Douglas

Stayed 2 nights in Sep 2024

10/10 Excellent

Zurich

Stayed 1 night in Sep 2024

10/10 Excellent

tikimia

Liked: Cleanliness, staff & service, property conditions & facilities
Omg!!! Amazing room!!! Absolutely amazing!!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Nedim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, exceptional staff. Breakfast options are vast and delicious.
Stayed 5 nights in Sep 2024