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Sheraton Dubai Creek Hotel & Towers

5.0 star property

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4 restaurants, breakfast, lunch, dinner served; Italian cuisine
Junior Suite, 1 King Bed (View) | 1 bedroom, premium bedding, minibar, in-room safe
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym

Explore the area

Map
Baniyas Street, Po Box 4250, Dubai
  • Al Ghurair Centre
    ‪9 min walk‬
  • Gold Souk
    ‪3 min drive‬
  • BurJuman Mall
    ‪5 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪4 min drive‬

Room options

View all photos for Executive Suite, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 2 Twin Beds

  • 624 sq ft
  • Canal view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

2 bars/lounges, pub

Executive Suite, 1 King Bed

  • 624 sq ft
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (View)

2 bars/lounges, pub

Junior Suite, 1 King Bed (View)

  • 474 sq ft
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed

2 bars/lounges, pub

Club Room, 1 King Bed

  • 323 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (View)

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 2 Twin Beds (View)

  • 323 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (View)

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 1 King Bed (View)

  • 323 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, City View

2 bars/lounges, pub

Club Room, 1 King Bed, City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (View)

Deluxe Room, 2 Twin Beds (View) | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds (View)

  • 323 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (View)

Deluxe Room, 1 King Bed (View) | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (View)

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds, City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Dubai Creek Hotel & Towers

5-star hotel in Deira
4 restaurants, 2 outdoor pools, and 2 bars/lounges are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a sauna are onsite. Housekeeping is available on request.
Sheraton Dubai Creek Hotel & Towers offers 268 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 43-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.
Sheraton Dubai Creek Hotel & Towers features 2 outdoor swimming pools, a sauna, a 24-hour fitness center, and a children's pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and 9 meeting rooms. Event facilities measuring 323 square feet (30 square meters) include conference space. This luxury hotel also offers spa services, a terrace, and multilingual staff. Complimentary uncovered self parking and uncovered valet parking are available on site, along with a car charging station.

Sheraton Dubai Creek Hotel & Towers has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Vivaldi - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Kimura-Ya - This restaurant specializes in Japanese cuisine and serves brunch, lunch, and dinner. Open daily.
By The Bay - This poolside bar serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
Chelsea Arms Pub - This pub specializes in international cuisine and serves dinner only. Open daily.
The Lobby Café - This café specializes in Cajun/Creole cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 129 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • By The Bay
  • Chelsea Arms Pub
  • Kimura-Ya
  • The Lobby Café
  • Vivaldi

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycles
  • Children's pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 323 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (28 inches high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Low-height counter and sink (33 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat (18 inches high)
  • Roll-in shower (35 inches wide)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (24 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1978
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Private check-in at Club Lounge for Club room reservations available 7 AM-2 AM.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 100 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 129 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Creek Sheraton
Dubai Towers Hotel
Hotel Creek
Sheraton Creek
Sheraton Creek Hotel
Sheraton Dubai Creek Hotel & Towers
Sheraton Dubai Creek Towers
Sheraton Hotel Creek
Dubai Sheraton
Sheraton Dubai Creek Hotel Towers
Sheraton Creek Hotel Towers
Sheraton Creek Towers
Sheraton Dubai Creek & Towers
Sheraton Dubai Creek Hotel & Towers Hotel
Sheraton Dubai Creek Hotel & Towers Dubai
Sheraton Dubai Creek Hotel & Towers Hotel Dubai

Sheraton Dubai Creek Hotel & Towers Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 693 out of 1000 reviews
Rating 8 - Good. 235 out of 1000 reviews
Rating 6 - Okay. 43 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect experience. A first rate hotel in every respect. Clean, quiet. Good food. Best of all. Staff were very professional and friendly. I’ll stay there again whenever I’m in Dubai.
Stayed 5 nights in Feb 2025

10/10 Excellent

Thomas

Traveled with partner
Excellent place to stay friendly staff and views from creek superb
Stayed 2 nights in Mar 2025

10/10 Excellent

Amrita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fabulous five day sojourn

This is my all time favourite 'Go To' hotel for stay in Dubai. My room with a full creek view was awesome. The hotel has a lovely ambience. The coffee shop and Italian restaurants offer delectable cuisine and service is prompt and efficient.
Stayed 5 nights in Mar 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SHERATON DUBAI CREEK HOTEL AND TOWERS

My husband and I recently spent 5 nights at the Sheraton Dubai Creek and Towers in Dubai. Our excellent stay started with our check in with SHEROUK , who was very friendly and genuinely happy to have us stay with them. Although we had only booked a standard room , she upgraded us to a lovely Creek side room with a wonderful view , which we enjoyed thoroughly! All areas of the hotel were spotless , and the housekeeping staff did an amazing job ! The on-site pub served excellent food and also had Happy Hour each evening. We would highly recommend this hotel to anyone visiting Dubai.
Stayed 5 nights in Mar 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Stay! I had a fantastic experience. The room was clean, comfortable, and well-equipped. The staff were friendly and always helpful. Great location, delicious breakfast, and amazing amenities.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, excellent food and service

Extremely friendly and accommodating staff who were always happy to help or at least offer. I don’t recall not being greeted by a smile whenever I engaged with staff members during my stay. The room was comfortable and had everything I needed for my stay. The room service was first class, as was the breakfast offered in Hatta restaurant.
Stayed 3 nights in Feb 2025

10/10 Excellent

Zaherul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services from Front desk stuff , Specially Duty Manager Sherouk Mossa.
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Liked: Staff & service, property conditions & facilities
Staff was really amazing!!! Great customer service stood out.
Stayed 4 nights in Feb 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for a short stay. Was close to everything we needed.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sharon

Stayed 7 nights in Jan 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay - again

As a family we really like this hotel. It was the location that interested us initially but since then we have visited many time. We turned up this time to a little disappointment in that nearly all the staff we had previously built up lovely relationships had gone and had been replaced. However this disappointment was soon dispelled. All the replacement staff were lovely and could not have been more helpful and friendly. A slight negative was the breakfast selection seemed too have reduced slightly, but everything was available on request. The room service was probably as good as we have had and the reception were super helpful in resolving a luggage issue with the airport. Resolved within 24 hours. We will be revisiting the Sheraton Creek Hotel and Towers.
Stayed 7 nights in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

ALBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 4 nights in Dec 2024

10/10 Excellent

loveness

Stayed 3 nights in Nov 2024

2/10 Terrible

Diana

Stayed 5 nights in Nov 2024

10/10 Excellent

Eric, Kampala

Stayed 6 nights in Oct 2024

10/10 Excellent

PETER W

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

JENNIFER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Leonardo, Rouse hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area, helpful staff, clean hotel-thank you
Stayed 2 nights in Oct 2024

10/10 Excellent

James, Dulwich

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Dubai Creek hotel. Great value for money. Staff were exceptional throughout my stay. Highly recommended
Stayed 1 night in Oct 2024

10/10 Excellent

Tina Suzanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are incredible
Stayed 17 nights in Sep 2024

10/10 Excellent

Gulzar Alam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing home away from home

It was an amazing experience staying in this property. I have got the high floor room with an excellent creek view. I am impressed and found this property meeting 100% of my requirements. I have to name the mst important person at reception Ms Apurva who has extended such a loveoy hospitality to me which coincided des with the meaning of her name in our language as AMAZING. I am sure this hotel will be my permanent home in each and every stay in Dubai
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

8/10 Good

Rosalina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As mentioned above the property was wonderful. All the staff were very friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gulzar Alam

Business traveler
Liked: Property conditions & facilities, room comfort

Excellent property with.best value for money

Facilities match 100% of my expectations. I have the.best experoence in Dubai staying in this hotel.
Stayed 2 nights in Oct 2024