See all properties

Shangri-La Dubai

5.0 star property

Choose dates to view prices

Photo gallery for Shangri-La Dubai

Poolside bar
Hypo-allergenic bedding, minibar, in-room safe, desk
Picture-Perfect Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Picture-Perfect Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

Map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000
  • City Walk
    ‪13 min walk‬
  • Coca-Cola Arena
    ‪2 min drive‬
  • Museum of the Future
    ‪6 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

9.4 out of 10
Exceptional
(3 reviews)
  • 893 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

9.6 out of 10
Exceptional
(10 reviews)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe, Room, 2 Twin Beds

  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

10.0 out of 10
Exceptional
(6 reviews)
  • 592 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

10.0 out of 10
Exceptional
(10 reviews)
  • 710 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Sea View

9.8 out of 10
Exceptional
(40 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Sea View

9.6 out of 10
Exceptional
(18 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Burj View

Deluxe Room, 1 King Bed, Burj View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Burj View

9.8 out of 10
Exceptional
(16 reviews)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Burj View

Deluxe Room, 2 Twin Beds, Burj View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Burj View

9.4 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Picture-Perfect Room

Picture-Perfect Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Picture-Perfect Room

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Atlantis, The Palm

  • On private beach
  • Pool
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, (1294)
The price is $739
per night
$911 total
includes taxes & fees
Feb 19 - Feb 20
Atlantis, The Palm

About this property

Shangri-La Dubai

5-star hotel in Trade Center
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include a restaurant, a health club, and a bar/lounge.
Shangri-La Dubai offers 302 air-conditioned accommodations with minibars and safes. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

CHI, The Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, Shangri-La Dubai features an outdoor tennis court and an indoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers an outdoor pool, a children's pool, and a health club. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

Shangri-La Dubai is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Dunes Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hoi An - Onsite theme restaurant. Open daily.
Shang Palace - Onsite theme restaurant. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 150 for adults and AED 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Shang Palace

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Children's pool
  • Free crib
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (43 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Shangri-La Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1000 out of 1164 reviews
Rating 8 - Good. 110 out of 1164 reviews
Rating 6 - Okay. 31 out of 1164 reviews
Rating 4 - Poor. 10 out of 1164 reviews
Rating 2 - Terrible. 13 out of 1164 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

JAI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury at its best. Staff goes above and beyond to make your stay memorable.
Stayed 5 nights in Oct 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Meena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience to live in Shangri-La. The staff was helpful, well mannered and courteous. The cafe tried their best to accommodate my dietary needs. The facility is clean and the rooms were well equipped.
Stayed 10 nights in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Tameka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very comfortable and safe
Stayed 4 nights in Nov 2024

10/10 Excellent

Alison Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to get around Dubai by metro, taxi and complimentary shuttle to beach and mall. Staff go out of their way to make you feel welcome. Superb suite and club lounge. Excellent breakfast options to suit all tastes.
Stayed 8 nights in Oct 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in all, a nice experience staying at the Shangri-La. Staff were super helpful; the breakfast varied and catering for all tastes. The property itself is well located near to the DIFC, Burj and the Dubai Mall and a short walk from various eating options - ample taxi/Uber's were also on hand to get you around. We originally stayed on the 41st floor as part of the Shangri-La Horizon Club, however were subsequently moved down to the 33rd floor after two sleepless nights. What was not made clear, nor seemingly mentioned, is the presence of nightclub on the 43rd floor which finishes c4am each night. For those who are heavy sleepers or who are night-owls, this will not be a problem. However, if you are a light sleeper I suggest asking for a room on a lower level. The staff, to their credit, were more than accommodating, and once we had moved there were no other issues. As mentioned, apart from the forementioned the hotel had most things one would require for a comfortable stay. I would certainly consider returning to the hotel for our next visit (staying on the lower levels).
Stayed 4 nights in Oct 2024

10/10 Excellent

Imran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, stunning, helpful
Absolutely stunning hotel, clean just brilliant in every way. The staff are very pleasant kind and helpful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
We enjoyed our short stay at Shangri La. We upgraded our room to also enjoy the 41st floor lounge. The room was fantastic- large and comfortable and with a beautiful view. The service at the lounge was fantastic and we enjoyed the facilities. The view from the pool is great and the location is close to everything (although prone to traffic). Cons: the breakfast setting was very crowded and less pleasant (the food was good). The service at the pool bar was mediocre. The hotel is recommended overall.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deluxe hotel
This is a deluxe hotel and everything was on point. Service was very good, the room was large, comfortable including the beds and pillows. We dine at two of their restaurants and it was amazing! And the best part, the pool and the view of the Burj Khalifa, especially at night is amazing!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful. Definitely recommending my friends
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert Allen Formicola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone working at the hotel makes you feel like family. They brought cake, balloons, card and took a photo on my wife’s birthday. The house keeper brought fruit and flowers to us. Housekeeping would clean our room in the morning and with the jet lag we would take a nap in the afternoon and housekeeping would have the bed made again by time we came back to the room. The valet are quick with getting and parking your vehicle. The door man are friendly and make your day with small talk and jokes while you are waiting for your vehicle or taxi. 100 out of 100 experience with staff. We stayed on the 35th floor sea side. The views are amazing!!!
Stayed 7 nights in Oct 2024

10/10 Excellent

Mary Grace, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at a very good location close to everything. It is also very clean and luxurious. The employees are amazing, especially everyone that is working at the lounge most esp Janeth, Saw and Karim! Thank you for an amazing and memorable vacation. For the hospitality and for making us feel at home. We will definitely go back. Thank you all so much for everything.
Stayed 5 nights in Oct 2024

10/10 Excellent

AHMAD M, Los Gatos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel
Stayed 7 nights in Oct 2024

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 4 nights in Oct 2024

8/10 Good

Sunny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room upgrade was fantastic! The views were phenomenal.
Stayed 8 nights in Oct 2024

10/10 Excellent

Nadiya

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with an amazing pool and views. Close to the Dubai mall.
Stayed 2 nights in Oct 2024

10/10 Excellent

Zemzem

Traveled with family
Excellent hotel
Stayed 5 nights in Oct 2024

10/10 Excellent

Tyrina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Olga front desk employee thank you for everything
Stayed 3 nights in Oct 2024

10/10 Excellent

Jean-Pierre

Stayed 4 nights in Oct 2024

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVE THIS PROPERTY AND ALL THE STAFF WITH ALL MY HEART. I highly recommend this be your stay in Dubai. The staff will make you feel like family from the moment you step onto the property. Never felt more loved by complete strangers in my life. I highly recommend this hotel and next time I go to Dubai, this is where I will be.
Stayed 5 nights in Oct 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area is lovely and has a fantastic view of the Burj Khalifa. Also the food at any of the cafes restaurants in the hotel is brilliant.
Stayed 7 nights in Sep 2024

10/10 Excellent

Gustavo, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, very helpful for people not from Dubai. Highly recommend
Stayed 3 nights in Oct 2024